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Zoko is a customer relationship management platform, but it is focused on WhatsApp, the largest and most popular chat platform in the world.
A customer relationship management tool is used to interact with customers for customer services, sales, etc.
If you want to improve your customer services and build your business for the future, it makes sense to consider a CRM for WhatsApp. Zoko has a range of features that bring new capabilities to businesses using the popular app, including improved marketing tools.
Zoko is used by businesses of all sizes. Any business that wants to take advantage of new technologies like WhatsApp and exploit the popular platform to improve customer relationships and grow their business can benefit. However, it's great for startups and small businesses.
A small garden store said that Zoko allowed her business to put more on-call agents to cover orders, increasing its ability to make sales. They state that Zoko is the best customer relationship management tool for WhatsApp, with great customer service support.
