Detailed Full Review of GoToMeeting: All you need to know (2024)

What is GoToMeeting?

GoToMeeting is positioned as a must-have web conferencing solution, particularly suited to international businesses and professionals collaborating on a global scale.

• User Friendly Interface: GoTo-Meeting software offers an easy to navigate interface, allowing meetings to be set up quickly.
• Quick Start: Starting an online meeting only takes a few moments, facilitating spontaneous interactions.
• Flexible pricing: Adapts to the varied needs of businesses, offering great flexibility.
• Rich Integrations: Integration with various applications such as Podium, Zapier, Microsoft Office 365, Slack, LMS Agreement and many others.
• Cross-platform compatibility: Runs on PC, Macbook Pro, iOS, and Android devices, offering great flexibility of use.

GoToMeeting is proving to be a versatile and reliable tool for video conferencing, with ease of use and integration options that make it suitable for the needs of modern businesses.

This video conferencing software is characterized by its intuitive user interface and the speed with which meetings can be launched.

Features

GoToMeeting is known for its rich, well-designed features that are tailored for businesses of all sizes to facilitate online communication with colleagues, customers, and prospects.

1. Audio and video conferencing

• Unlimited Audio Conferencing : All GoToMeeting software plans include unlimited audio conference calls, with toll-free numbers in over 50 countries.
• HD video conferencing : Supports up to 25 participant videos simultaneously, ideal for project planning sessions or general meetings. The video quality adapts to the bandwidth available to each participant.
• Recording and Transcription : The Business and Enterprise plans allow unlimited meeting recording and automatic transcription (in English).

GoTo-Meeting software provides a high-quality video conferencing experience, suitable for international use, with advanced features like recording and transcription, reinforcing its usefulness for modern businesses.

2. Screen sharing

• Sharing feature : Allows you to present documents and presentations in real time, accessible even without downloading the application thanks to compatibility with web browsers.
• Collaboration and Control : Offers the possibility of changing presenters and sharing different screens, which facilitates collaboration between participants.

GoTo-Meeting's screen sharing enhances online meeting interaction by allowing seamless collaboration and effective content presentation.

3. Meeting Transcripts

• Automatic transcription : GoTo-Meeting automatically transcribes recorded meetings, offering increased accessibility and the ability to search for specific keywords.

This software feature is particularly useful for those who need to review only part of the meeting, making access to information faster and more efficient.

4. Commuter mode

• Optimization for calls on the go : Reduces mobile data consumption by up to 90% and simplifies the interface, making it ideal for calls during trips.

The online software's Commuter mode is a practical innovation for professionals who are often on the go, offering an optimized and economical calling experience.

5. Drawings and Annotations

• Limited Annotation Options : Allows you to annotate with various colors, but lacks the flexibility to delete or modify the annotations.
• Co-Annotation : Facilitates collaboration with co-annotation functionality.

Although GoTo-Meeting offers annotation tools, this feature is less developed compared to other solutions, limiting creative possibilities in meetings.

6. Accessibility

GoTo-Meeting is characterized by a simple and straightforward interface.

Organizing web conferences is easy and fast, with no need to download software.

• Accessibility : Meetings are easily accessible via unique links and open automatically in a web browser.
• Multilingualism : Available in multiple languages, which is attractive for businesses working with international employees or contractors.

GoTo-Meeting is a user-friendly and versatile tool, suitable for a variety of professional use, with a multilingual interface adding to its inclusiveness.

Pricing

GoToMeeting offers a range of rates tailored to the needs of businesses of various sizes, but does not offer a free version.

Each plan is designed to support a specific number of participants per meeting, with a range of features included.

Professional plan

‍Rates: $14/month per organizer, or $12/month with annual billing

• Up to 150 participants per meeting.
• HD video conferencing
• Screen sharing
• Web and telephone audio
• Instant messaging
• Personal meeting room
• Meeting room lock
• This plan is ideal for small and medium-sized businesses that require high-quality meetings with no time constraints.

Business Plan

Rates: $19/month per organizer, or $16/month with annual billing

• Up to 250 participants per meeting.
• All Professional Plan features
• With increased capacity, this plan is best suited for medium to large businesses, offering a robust platform for extended meetings.

Plan Eise

Rates: Customized cost, requires contacting the sales team for a quote

• Up to 3,000 participants per meeting.
• Adapted to the specific needs of large companies.
• The Enterprise plan is designed for large organizations with high requirements for capacity and custom features.

The GoTo-Meeting solution offers a flexible pricing structure tailored to various business requirements, with clearly defined plans to meet the needs of small to large businesses.

Customer service

Goto-meeting customer service offers several options for resolving issues, although access to phone support can be improved.

• 24/7 Support: Telephone support available 24/7, with local numbers for all countries concerned.
• Online Resources: Extensive knowledge base, FAQ, user forums, and step-by-step guides.

GoTo-Meeting offers accessible and varied customer support, but the process of accessing phone support can be tedious and unintuitive.

FAQs

What is GoToMeeting?

GoToMeeting is a powerful online meeting and web conferencing software that automates just about everything.

Is GoToMeeting Safe?

Yes, GoToMeeting software is a secure and reliable platform for hosting your webinars.

Does GoToMeeting offer a free trial?

Yes, the GoToMeeting software offers a 14-day free trial.

How much does GoToMeeting cost?

The basic GoToMeeting software plan starts at $12/month and the Pro plan costs $16/month.

Final Verdict

GoToMeeting excels in its ease of use and high definition video conferencing quality, making it a solid choice for online meetings.

It is compatible with various devices, offering flexibility and accessibility. Although its value for money is attractive, access to customer support could be improved.

Overall, GoTo-Meeting is a reliable and economical option for businesses looking for an effective communication solution.