10 Best Workflow Management Software in 2024

Discover the best workflow management software: reviews, features, use cases, and prices to optimize your business processes.
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In a world where digitalization is accelerating, the effective management of workflows has become a major challenge for companies, especially with AI (artificial intelligence).

According to a recent study, 67% of them consider automating business processes to be a strategic priority, and those who have automated at least 50% of their workflows have seen a 12% increase in revenue.

However, managing workflows manually can quickly become complex.

Global business process automation market size from 2020 to 2030 in billions of dollars
Global business process automation market size from 2020 to 2030 in billions of dollars

That's why more and more organizations are turning to cloud solutions to optimize their processes. Workflow management software makes it possible to automate repetitive tasks, track the progress of projects, and manage documents centrally.

This makes them slightly different from project software Or of Roadmap.

But how do you choose the solution that best fits your needs?

In this article, you'll discover powerful tools that will help you optimize your processes, increase productivity, and make more informed decisions.

Whether you are a startup, an SME or a large company, you will inevitably find the solution that suits you.

Let's get started.

List of the best workflow management software

Here are my picks for the best workflow management software on the market.

1. monday.com : Project and Workflow Management Platform

monday.com  - Workflow and business process management software homepage
Monday - workflow management software

monday.com is a platform designed for project and workflow management, making it easy for teams to collaborate and track tasks.

Its intuitive visual interface allows users to visualize progress, manage resources, and automate processes.

Adapted to a variety of industries, monday.com is ideal for applications ranging from sales tracking to human resources management.

Key features

  • Customizable dashboards with various views (table, calendar, Kanban, Gantt)
  • Automating workflows with actions triggered by predefined conditions
  • Integration with over 40 third-party applications for seamless data sync
  • Real-time reports and analytics to track performance and make informed decisions
  • Mobile apps to access projects and update statuses on the go

Pricing

  • Free plan for small teams, with basic features
  • Standard, Pro, and Enterprise plans starting at $10 per user per month, with advanced features and dedicated support
pricing monday logiciel workflow

❤️ Our take : monday.com simplifies workflow management with its visual and customizable interface. Tasks, deadlines, managers... Everything is centralized to facilitate collaboration.

👍 Pros : Easy to use with a great user experience. Multiple views adapted to each need. Automation of repetitive tasks. Integrations with numerous tools. Multiple features for content marketing, sales, HR, and all other business processes in a business. Powered by artificial intelligence and machine learning

👎 Cons : Learning curve to take advantage of all the features. Charging times can be long. Some limitations in complex automation.

2. Make : Automation for Everyone

Make  - Workflow and business process management software homepage
Make - workflow management software

Make (ex- Integromat), is a cloud platform for automating workflows.

It allows users to connect their favorite applications and services to create automated business processes without writing code. Its intuitive visual interface and vast library of connectors make automation accessible to everyone, from individuals to large businesses.

Key features

  • Visual scenario editor to design complex workflows without programming skills
  • Over 1,000 connectors to integrate popular applications and services
  • Triggers and actions to automate data transfers, notifications, and recurring tasks
  • Error management and recovery tools to ensure reliable scenarios
  • Secure, encrypted data storage to protect sensitive information

Pricing

  • Free plan with 1,000 transactions per month and 100MB of data transfer
  • Paid plans starting at $9 per month, with unlimited operations and advanced features
pricing  make

❤️ Our take : Make (ex-Integromat) democratizes workflow automation with its no-code approach. Connecting apps and creating automated scenarios is becoming child's play!

👍 Pros : Intuitive visual interface. Large catalog of integrations. Powerful automated scenarios. Good data management.

👎 Cons : Requires adaptation time for complex scenarios. Documentation is sometimes limited. Rapidly high rates.

3. Zoho Creator : Application Development and Low-Code Workflows

zoho creator  - Workflow and business process management software homepage
Zoho Creator - workflow management software

Zoho Creator is a low-code platform for developing applications and workflows.

It allows users to create custom business solutions without requiring extensive programming skills. Its visual design tools and preconfigured templates facilitate and accelerate the creation of web and mobile applications as well as the automation of business processes.

Key features

  • Visual development environment with drag-and-drop components and low-code scripts
  • Pre-configured application templates for various industries and use cases
  • Automating workflows with conditional rules and predefined actions
  • Native integration with the Zoho suite and support for 3rd party APIs
  • Instant deployment of applications on the web and mobile devices

Pricing

  • Free plan with 3 apps and 200 registrations per app
  • Paid plans starting at $10 per user per month, with unlimited apps and registrations
pricing zoho creator

❤️ Our take : Zoho Creator allows you to create custom workflows without coding. Powerful and flexible, it adapts to all business processes, from the simplest to the most specific.

👍 Pros : Quick to use. Visual design of web and mobile apps. Extensive template library. Integrates with the Zoho ecosystem.

👎 Cons : Learning curve for advanced apps. Customization of designs is sometimes limited. Uneven support by country.

4. Process Street : Process and Workflow Management Based on Checklists

process st   - Workflow and business process management software homepage
Process.st - workflow management software

Process Street is an intuitive tool for managing business processes and workflows, using interactive checklists to standardize and optimize operations.

Its customizable templates and automation features allow teams to track procedures, collaborate effectively, and continuously improve their processes.

Key features

  • Visual checklist editor with customizable fields and detailed instructions
  • Automating workflows with triggers, actions, and integrations
  • Assigning tasks and monitoring progress for increased accountability
  • Reporting and analytics to measure business process performance and identify bottlenecks
  • Integrations with over 1,000 applications using Zapier and API

Pricing

  • Free plan with checklists and limited automations
  • Paid plans starting at $12.50 per user per month, with advanced features and priority support
pricing  process street

❤️ Our take : Process Street structures and optimizes recurring workflows thanks to its intelligent checklists. Steps, assignments, reminders... A real GPS for your processes!

👍 Pros : Immediate handling. Dynamic and interactive checklists. Business process automation. Integration with numerous tools.

👎 Cons : Less suitable for complex non-linear workflows. Limited report customization. High rates for small teams.

5. n8n : Open Source Automation for Workflows

n8n  - Workflow and business process management software homepage
n8n - workflow management software

n8n is an open source, cloud-based workflow automation platform. n8n allows users to create, host, and manage complex workflows without programming skills.

Its visual interface and vast selection of pre-configured nodes provide a powerful and flexible solution for everyone to connect applications and automate tasks.

Key features

  • Editor to create a workflow with over 200 pre-configured nodes for various services
  • Execute workflows locally or in the cloud with flexible hosting options
  • Triggers and actions to automate data flow management, notifications, and recurring tasks
  • Advanced error and rework management for reliable workflow execution
  • Active community and shared workflow library for inspiration and learning

Pricing

  • Open-source with an MIT license, free to use and modify
  • Cloud hosting options starting at $0.1 per running hour
pricing n8n

❤️ Our take : n8n is an open source gem for connecting apps and automating workflows. Powerful, extensible and hosted on-premise, it is the free challenger of automation!

👍 Pros : Open source and free. Local installation possible. Nocode interface. Numerous connectors. Community extensions.

👎 Cons : Documentation still light. Community contributions to be validated. Requires technical skills for hosting.

6. Heflo: Business Process Management and BPMN Modeling

heflo   - Workflow and business process management software homepage
Heflo - workflow management software

Heflo is an intuitive platform for business process management (BPM - business process management) and BPMN modeling (Business Process Model and Notation).

This platform allows organizations to design, document, execute, and optimize their workflows. Its visual interface and collaborative functionalities facilitate the continuous improvement of business processes and compliance with quality standards.

Key features

  • Drag-and-drop BPMN (business project management) editor to graphically model processes
  • Simulation of business processes to identify bottlenecks and opportunities for improvement
  • Executing workflows with interactive forms and business rules
  • Monitoring of key performance indicators (KPIs) to measure the effectiveness of each business process
  • Integration with existing systems thanks to REST APIs and predefined connectors

Pricing

  • Free version with basic features and a limited number of processes
  • Paid plans starting at $12 per user per month, with advanced features and dedicated support
pricing helfo

❤️ Our take : Heflo facilitates the modeling and optimization of business processes thanks to the BPMN standard. Clear and collaborative, it is the ideal ally for the continuous improvement of workflows.

👍 Pros : Intuitive BPMN modeling. Real-time collaboration. Simulations and optimization of business processes. Free version.

👎 Cons : Requires BPMN best practices. Less suited to agile operational workflows. Some limitations of the free version.

SEE MORE: Visit the Heflo website

7. Kissflow Workflow: No-Code Accelerator for Business Processes

kisflo  - Workflow and business process management software homepage
Kissflow - workflow management software

Kissflow Workflow is a platform dedicated to workflow management and process automation, suitable for businesses of all sizes.

This software offers an intuitive interface and its preconfigured templates allow business users to easily create and manage workflows, without requiring specific technical skills.

Key features

  • Drag-and-drop workflow designer with pre-configured templates for various departments
  • Dynamic forms and business rules to collect and validate data
  • Automating repetitive tasks with predefined triggers and actions
  • Real-time dashboards and reports to track workflow performance
  • Integrations with over 50 popular applications and support for webhooks

Pricing

  • Free plan with limited workflows and users
  • Paid plans starting at $9 per user per month, with advanced features and 24/7 support
pricing  kissflow workflow

❤️ Our take : Kissflow Workflow makes it possible to digitize and automate workflows without a line of code. Forms, validations, notifications... Everything is there to streamline your processes.

👍 Pros : Easy to handle. Visual process design. Dynamic forms and validations. Numerous business models.

👎 Cons : Interface sometimes overloaded. Limited advanced customization. High rates for SMEs.

SEE MORE: Visit the Kissflow Workflow website

8. Workflow Factory: Cloud Solution for the Public Sector

worflow factory  - Workflow and business process management software homepage
Workflow Factory - workflow management software

Workflow Factory is a cloud-based workflow tool designed to optimize and automate business processes for businesses. Users can easily create, deploy, and monitor workflows with its built-in connectors. No programming skills are required, allowing for rapid and effective adoption by teams.

Key features

  • Visual workflow designer with reusable templates and components
  • Pre-built connectors to integrate popular cloud applications (Google Apps, Office 365, Salesforce)
  • Self-service portal to launch workflows and monitor their progress
  • Form and document management tools to collect and store data
  • Workflow analytics to identify trends and opportunities for improvement

Pricing

  • 30-day free trial
  • Paid plans starting at $15 per user per month, with advanced features and dedicated support
pricing workflow factoy

❤️ Our take : Workflow Factory tackles complex processes in the public sector. GED, electronic signature, SAE... A complete solution to digitize administrative workflows.

👍 Pros : Adapted to the challenges of the public sector. Increased security and traceability. Integrated electronic signature and EDM. Responsive support.

👎 Cons : Ergonomics that can be improved. Limited reporting. Mobility to be strengthened.

SEE MORE: Visit the Workflow Factory website

9. Zapier: Essential for Automation

zapier  - Workflow and business process management software homepage
Zapier - workflow management software

Zapier is a very popular cloud platform for automating workflows, making it possible to connect web applications and automate tasks without writing code.

Thanks to its thousands of predefined integrations and its easy-to-use interface, Zapier democratizes automation, making it accessible to individuals as well as large businesses.

Key features

  • Intuitive workflow editor (Zaps) with triggers, actions, and filters
  • Over 3,000 integrations with popular web applications (Google Apps, Slack, Salesforce)
  • Scheduler to execute recurring tasks at set intervals
  • Execution history and error management tools to monitor Zap performance
  • Collaboration features to share and manage workflows as a team

Pricing

  • Free plan with 100 tasks per month and single-stage Zaps
  • Paid plans starting at $19.99 per month, with unlimited tasks and multi-step Zaps
pricing zapier

❤️ Our take : Zapier is the undisputed leader in connecting apps and automating tasks without coding. Intuitive and universal, it is the reference for increasing productivity.

👍 Pros : Immediate handling. Hundreds of connected applications. Powerful and flexible zaps. Community support.

👎 Cons : Limitations on triggers and actions with the free version. Performance sometimes slowed down. UI to be modernized.

SEE MORE: Visit the Zapier website

10. Nintex: B2B Process Automation Platform

Nintex  - Workflow and business process management software homepage
Nintex - workflow management software

Nintex is a process automation platform designed for businesses, offering visual tools to design, execute, and optimize workflows.

Its advanced features and integrations with business systems allow organizations to digitize their operations and improve their efficiency.

Key features

  • Suite of integrated tools for managing processes, forms, and documents
  • Drag-and-drop workflow designer with predefined templates and connectors
  • Automating tasks with business rules, triggers, and actions
  • Process analysis with customizable dashboards and reports
  • Tight integration with Microsoft platforms (Office 365, Teams, SharePoint) and other business systems

Pricing

  • 30-day free trial
  • Prices on estimate, depending on the modules and the number of users
  • Cloud, hybrid, and on-premise deployment options to meet the specific needs of each business
pricing nintex

❤️ Our take : Nintex is the rich and comprehensive solution for digitizing and automating workflows at scale. Its unified platform covers all aspects of process automation.

👍 Pros : Complete platform with RPA, eSign, mobile... No-code workflow design. Strengthened security and governance. Dedicated support.

👎 Cons : Heavy solution for simple needs. Cost and complexity of implementation. Needs a change in culture.

SEE MORE: Visit The Nintex website

What is workflow management software?

Workflow management software is a digital tool that streamlines and automates business processes.

Son main objective is to help businesses:

  • Effectively coordinate tasks, teams, and resources
  • Achieve organizational goals more quickly and efficiently
  • Reduce errors and improve overall productivity

Unlike manual processes, workflow management software offers several key benefits :

  • Automating repetitive tasks with smart triggers
  • Transparency and improved communication between teams
  • Real-time collaboration and secure file sharing
  • Integration with other applications and systems for better data flow

To summarize, workflow management software is have become indispensable for modern businesses looking to:

  • Optimize their processes
  • Improving collaboration
  • Increase their operational efficiency

By automating tasks, facilitating communication and offering a global vision of workflows, these tools allow organizations to focus on activities with higher added value and remain competitive in a constantly changing environment.

Who is workflow management software for?

Workflow management software is for a wide range of businesses and professionals, including:

  • The teams of project management Who should coordinate tasks, deadlines, and resources
  • The departments of human resources to manage recruitment, onboarding, and performance management processes
  • Les financial and accounting services to automate billing, reconciliation, and reporting processes
  • The teams of customer support to manage requests, tickets, and problem resolution workflows
  • Les creative agencies to organize projects, approvals, and deliveries
  • Les sales teams to track sales opportunities, pipelines, and processes
  • Les IT teams to manage software development projects, deployments, and support workflows

In summary, any professional or organization looking to optimize processes, improve collaboration, and increase efficiency can benefit from using workflow management software.

Key features of workflow management software

Effective workflow management software should offer a set of key features to meet the needs of modern businesses.

Among these functionalities, we find:

  1. Automating tasks : The ability to create automated workflows based on predefined rules and triggers to reduce manual tasks and speed up processes.
  2. Form and document management : Tools to create, share, and manage electronic forms and documents, making it easier to collect and process data.
  3. Real-time collaboration : Integrated communication features, such as comments, mentions, and notifications, to promote collaboration between team members.
  4. Follow-up and visibility : Dashboards and reporting tools to track task progress, deadlines, and performance, providing complete visibility into workflows.
  5. Access and authorization management : The ability to define roles and access permissions to ensure data security and confidentiality.
  6. Integration with third party applications : APIs and connectors to integrate workflow management software with other tools and systems used by the business, such as CRMs, project management tools, and communication platforms.
  7. Mobility : Mobile applications and responsive interfaces to allow users to access and manage workflows from any device, anytime, anywhere.
  8. Customization and scalability : Customization options to adapt the software to specific business needs, as well as scalability capabilities to support organizational growth and change.

By choosing workflow management software that has these key features, businesses can create more efficient, collaborative, and agile work environments, allowing them to remain competitive in an ever-changing world.

Difference between workflow management software and business process management software

Workflow management software and business process management (BPM) software are often confused because they both aim to optimize and streamline a business's processes. However, there are subtle but important differences between these two types of solutions.

Workflow management software: automating specific tasks

Workflow management software focuses primarily on automating and managing tasks and workflows within a specific process.

It allows you to define, execute, and monitor the progress of tasks, ensuring that each step is done by the right person at the right time. Workflow management software is particularly useful for processes that are repetitive, linear, and well-defined.

Business process management (BPM) software: global and strategic approach

In contrast, business process management (BPM) software takes a more comprehensive and strategic approach. It aims to optimize and improve all of a company's processes, by analyzing, modeling and monitoring them on an ongoing basis.

BPM software makes it possible to manage more complex processes, which often involve multiple departments, systems, and actors.

Main differences

  1. Perimeter : Workflow management software focuses on specific processes, while BPM software manages all of a company's processes.
  2. Process analysis : BPM software offers advanced process analysis and modeling capabilities, allowing for continuous optimization. Workflow management software focuses more on completing tasks.
  3. Flexibility : BPM software is designed to manage more dynamic and adaptive processes that are able to adapt to changes. Workflow management software is often more rigid and adapted to stable and well-defined processes.
  4. Integration : BPM software generally offers greater integration capabilities with business systems and applications, allowing for a more comprehensive vision and management of processes.

Workflow management software focuses on automating and managing tasks within specific processes, while BPM software takes a more strategic and comprehensive approach to optimizing all of a business's processes. The choice between these two types of solutions will depend on the specific needs and goals of each organization.

FAQs

What are the best free workflow management software?

Some of the best free workflow management software include Trello, Asana, Bitrix24, and Airtable. These tools provide basic functionalities for task management, collaboration, and project monitoring.

What workflow management software is right for small businesses?

Workflow management software such as Monday.com, Asana, Asana, Trello, and Basecamp is especially suited for small businesses. They offer an intuitive interface, collaboration features, and affordable pricing options.

What workflow management software is most used in large organizations?

Large businesses often use workflow management software such as Jira, ServiceNow, Salesforce, and SAP Workflow. These tools offer advanced features, scalability, and integration options to meet the needs of complex organizations.

Conclusion

In this article, we reviewed some of the most powerful workflow management software on the market, each meeting specific needs:

  • For SMEs and startups: monday.com, Zoho Creator, and Process Street
  • To automate complex processes: Make, n8n and Zapier
  • For advanced BPM features: Heflo, Kissflow Workflow, and Nintex
  • To create custom applications without coding: Workflow Factory

By choosing the workflow management software that best suits your needs, you are laying the foundations for an agile, responsive and efficient organization.

Don't wait any longer to automate your processes, increase productivity and get a head start on your competitors. L

The future belongs to businesses that know how to take advantage of the power of digital workflows!

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Stephen MESNILDREY
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