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Comparison of the Best Marketing Automation Software 2025

Discover the best marketing automation software 2025: HubSpot, Brevo, Klaviyo. Compare prices, features and choose your ideal tool!

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📆 Last update:

08/2025

Key Takeaways

The Marketing automation is a strategic lever for marketing managers, SME managers, startups, and agencies seeking to optimize their campaigns, generate qualified leads, and improve the customer experience.

It is essential to choose marketing automation software that is appropriate to the nature of the business and to define appropriate strategies to maximize the effectiveness of automated campaigns.

grid G2 des meilleurs logiciels de marketing automation

In 2025, with a growing market of $8.4 billion, marketing automation software integrates AI technologies, multi-channel campaigns, and predictive analytics to maximize ROI.

What are the best marketing automation software in 2025?

Here is a selection of best marketing automation software in 2025, based on features, ease of use, integrations, and user reviews.

These software are platforms capable of managing campaigns on several channels (web, mobile, etc.), thus making it possible to optimize the customer experience through various media:

  1. HubSpot Marketing Hub : Leader for its integrated CRM and omnichannel tools.
  2. Brevo : Affordable, ideal for SMEs with a free, risk-free plan.
  3. ActiveCampaign: Powerful for automation, advanced segmentation, and numerous usable scenarios
  4. Klaviyo : Specialized for e-commerce, with Shopify integrations.
  5. Marketo Engage: Robust for large B2B businesses. Marketo Marketo is distinguished by its advanced marketing automation features, its multi-channel management on various platforms, its extensive integrations with CRMs, as well as its popularity among SMEs and its position among the main digital marketing tools.
  6. Pardot (Salesforce) : Great for businesses using Salesforce.
  7. Mailchimp : Intuitive, perfect for beginners and small teams.
Automatisation des Workflows sur ActiveCampaign

Key features of marketing automation software

Modern software offers essential features to optimize your campaigns:

🔧 Email Marketing Automation Features Comparison (2025)
🔧 Feature 📊 Precise Details 🛠️ Tools & Limitations
Automated Emails • Drip sequences up to 50 steps
• 200+ responsive templates
• Transactional sending (SMTP API)
HubSpot: 500,000 emails/month (Starter)
Brevo: 300,000/month (Starter)
Klaviyo: Unlimited (all plans)
Segmentation • Behavioral, geo, CRM filters
• Real-time dynamic segments
ActiveCampaign: 500 segments max
Brevo: 200 segments (Starter)
Klaviyo: Unlimited, 30 conditions per segment
Lead Scoring • Custom rules (page views, clicks)
• Auto or predictive scoring
Pardot: Predictive scoring included
HubSpot: Basic scoring (Starter)
ActiveCampaign: Manual scoring only
Multichannel • Email, SMS, WhatsApp, web push
• Social ads & chatbots integrated
Brevo: SMS (via Twilio) & WhatsApp Pro
Omnisend: SMS/web push (Standard)
ActiveCampaign: Email + SMS (paid add-on)
Integrated CRM • Management of 10 pipelines
• 360° interaction tracking
HubSpot: Unlimited pipelines (Starter)
Keap: 2 pipelines (Pro)
ActiveCampaign: 25 pipelines max
A/B Testing • Up to 10 subject line variants
• Email body & landing page tests
HubSpot: 5 simultaneous tests (Starter)
GetResponse: 3 variants
ActiveCampaign: Max 4 variants
Reporting & Analytics • Customizable dashboards
• Real-time data & 24 months historical
Marketo: Advanced cohort reporting
HubSpot: Basic analytics (Starter)
Klaviyo: Detailed e-commerce reports
Dynamic Personalization • 50+ contact variables
• Adaptive content based on rules
Klaviyo: Unlimited tokens
GetResponse: 20 variables (Basic)
HubSpot: 100 tokens (Starter)
AI Generation • Subject line & content suggestions
• Automatic campaign summary
HubSpot AI (Starter+)
Marketo: Predictive analytics (Enterprise)
Pardot: Not available
GDPR & Security • EU data residency
• Consent tracking & opt-in management
Brevo: EU servers
ActiveCampaign: EU option (paid)
GetResponse: Included

How do you choose the right software for your business?

To select the right tool, evaluate:

  1. Business size : VSE/SMEs prefer Brevo or Mailchimp for their cost; big companies are opting for HubSpot or Marketo. The number of contacts you need to manage with your marketing automation solution is an essential criterion, as some platforms limit the number of contacts according to the plan chosen.
  2. Sector : E-commerce (Klaviyo), B2B (Pardot), or generalist (ActiveCampaign). It's important to choose a marketing automation solution that's right for your industry, as some tools offer functionalities that are specific to different sectors.
  3. Integrations : Compatibility with your CRM (Salesforce, Zoho) or e-commerce tools (Shopify).
  4. Budget : Free plans (Brevo, HubSpot) or premium plans (Marketo, €900/month).
  5. Ease of use : Intuitive (Mailchimp) vs complex (Marketo) interfaces.
  6. Support : Prioritize responsive support (e.g. HubSpot, 24/7).

The implementation of a marketing automation tool must meet the specific needs of your company's activity. Before choosing a marketing automation solution, it is essential to define a clear marketing automation strategy in order to identify the necessary functionalities.

Fonctionnalités d'Intelligence Artificielle du marketing automation

Finally, the marketing automation tool must find its place in the overall marketing strategy of the company to ensure effective and consistent automation.

Comparison: Advantages and limitations of software

Here is a comparative table of the main software programs:

🛠️ Comparison of Email Marketing and CRM Platforms (2025)
🛠️ Software ✨ Advantages ⚠️ Limitations 💰 Starting Price 🎯 Ideal For 🔗 Integrations
HubSpot Integrated CRM, generative AI, omnichannel High cost for advanced features Free / $15 SMEs & large enterprises Salesforce, Shopify, Slack, Zoom…
Brevo (ex Sendinblue) Generous free plan, multichannel Average deliverability, limited reporting Free / $9 SMEs & startups WooCommerce, Shopify, Zapier…
ActiveCampaign Advanced automation, fine segmentation Steep learning curve, costs increase quickly $9 SMEs & e-commerce Shopify, WordPress, Salesforce…
Klaviyo E-commerce optimized, advanced analytics Not ideal for B2B, expensive at scale $20/month E-commerce Shopify, BigCommerce, Magento…
Marketo Engage Strong B2B robustness, predictive analytics Complex, expensive ~$900/month Large B2B enterprises Salesforce, Microsoft Dynamics…
Pardot (Salesforce) Advanced lead scoring, Salesforce integration Dependent on Salesforce, high pricing $1,250/month Salesforce-based companies Salesforce CRM
Mailchimp User-friendly, varied templates, free plan Basic automation Free / $13 Beginners & small teams Shopify, WooCommerce, Zapier…
Omnisend E-commerce specialist, affordable plans Limited segmentation $16/month Online stores Shopify, BigCommerce, Zapier…
Moosend Intuitive interface, good free tier Advanced features restricted Free / $9/month Freelancers & SMEs WordPress, WooCommerce, Zapier…
Keap (ex Infusionsoft) CRM + pipeline, dedicated support Expensive, steep learning curve $79/month SMEs & mid-sized businesses QuickBooks, Shopify, Zapier…
GetResponse Complete suite, 30-day trial, productivity with many tools (emailing, landing pages, CRM, etc.) Interface sometimes heavy $15/month SMEs & bloggers Salesforce, WooCommerce, Zapier…
HighLevel (Go HighLevel) All-in-one CRM & marketing, white-label, unlimited workflows Complex interface, high minimum plan cost $97/month Marketing agencies & freelancers Facebook Ads, Google Ads, Twilio, Zapier…

Some platforms facilitate the management of marketing projects and team collaboration, thus making it possible to optimize the effectiveness of automated campaigns.

HubSpot and ActiveCampaign excellent for their versatility, Brevo and Mailchimp for their accessibility, and Klaviyo for e-commerce. Marketo and Pardot are suitable for large B2B companies.

Who are these solutions for?

ActiveCampaign logiciel de marketing automation
  • VSEs/startups : Brevo, Mailchimp, or ActiveCampaign for their cost and simplicity. Ex.: A startup uses Brevo for automated emails at €9/month.
  • SMES : HubSpot or Klaviyo for multi-channel campaigns and e-commerce integrations. Ex.: A Shopify store uses Klaviyo for abandoned cart reminders.
  • Large businesses : Marketo or Pardot for their B2B robustness and predictive analyses. Ex.: A B2B ETI uses Pardot to manage 10,000 leads.
  • Marketing agencies : ActiveCampaign or HubSpot to manage multiple customers via custom dashboards.

Some marketing automation solutions are particularly adapted to specific sectors such as e-commerce, health or B2B, thus making it possible to meet the specific needs of each activity and project.

Conclusion

avantages du marketing automation

In 2025, the marketing automation software like HubSpot, Brevo, ActiveCampaign, and Klaviyo are transforming campaign management withautomation, theAI, and the multi-channel campaigns.

Brevo and Mailchimp are perfect for small businesses thanks to their free plans, HubSpot and ActiveCampaign are suitable for SMEs, and Marketo or Pardot for large B2B businesses.

The benefits include improved conversion rates (up to 20% according to G2) and a personalized user experience, but the high costs and complexity of some tools (e.g., Marketo) can hold back small structures.

Test them free trials to choose the solution adapted to your budget and needs

List of the best marketing automation software

Here's my pick of the best marketing automation software to try out this year:

1. Brevo (ex-Sendinblue): Accessible French reference

Brevo logiciel de marketing automation

Brevo is the European leader in accessible marketing automation, particularly strong on the French-speaking market.

Key features:

  • Email marketing with intuitive drag-and-drop editor
  • Multichannel process automation (email, SMS, chat, push)
  • Automating communications across multiple channels (emails, SMS, chat) for centralized and consistent campaign management
  • Integrated lightweight CRM with visual pipeline
  • Native landing pages and forms
  • Basic live chat and chatbots
  • Transactional and marketing SMS included
🔢 Brevo (ex-Sendinblue) - Strengths and Limitations
🔢 # ✨ Strengths ⚠️ Limitations
1. Brevo • Free plan up to 300 emails/day, unlimited contacts
• All-in-one platform with native CRM and AI Aura
• French interface and full French support, GDPR-compliant EU data
• Generative AI for content creation and contact enrichment
• Highly competitive pricing for small businesses
• Integrated SMS marketing with favorable rates
• Modern, intuitive drag-and-drop editor
• Deliverability rate fluctuates between 77–89% across tests
• ~150 templates vs. 300+ offered by some competitors
• Basic attribution reporting
• Performance varies depending on email providers
• A/B testing features limited in lower-tier plans

Rate structure:

  • Free : 300 emails/day, unlimited contacts, unrestricted contact management
  • List: $25/month for 20k emails
  • Premium: $65/month for 1M emails
  • Company: On quotation with guaranteed SLA

Expert verdict : Ideal solution for beginners or for French SMEs focusing on simplicity and GDPR compliance. The feature/price ratio remains unbeatable in the VSE/SME segment and simply makes it one of the best tools.

2. ActiveCampaign: Smart Automation Champion

ActiveCampaign logiciel de marketing automation

ActiveCampaign is often considered to be the recognized leader in advanced marketing automation, acclaimed by experienced marketers.

Key features:

  • The most sophisticated visual workflows on the market
  • Possibility to create and test each automated scenario to simulate and optimize user journeys
  • Automation of repetitive marketing actions and tasks (sending emails, segmentation, scoring, etc.)
  • Native machine learning (unsubscription prediction, intelligent lead scoring)
  • Full CRM with sales automation
  • Split automation (A/B tests over entire courses)
  • Native multi-touch attribution
  • Advanced site tracking and behavioral targeting
  • Lead nurturing function integrated into workflows to support the conversion of prospects through personalized and automated communications
  • Numerous resources for implementing the SaaS tool
🔢 # ✨ Points forts ⚠️ Limites
2. ActiveCampaign - Interface de segmentation entièrement repensée (octobre 2024)
🔢 ActiveCampaign - Strengths and Limitations
🔢 # ✨ Strengths ⚠️ Limitations
2. ActiveCampaign • Completely redesigned segmentation interface (October 2024)
• Over 870 native integrations
• Advanced visual workflows with anti-bot protection
• Enhanced automations with new Split and Exit actions
• Advanced lead scoring and predictive analytics
• Integrated CRM with visual sales pipeline
• Multi-channel support (email, SMS, chat, Facebook)
• Machine learning for send optimization
• Advanced tag and segment management
• Price increase of 30–40% since June 2024
• Forced migration to more expensive new plans
• Dense interface with steep learning curve
• Costs multiply quickly with contact count
• No free plan available
• Customer support sometimes slow for small accounts
- Plus de 870 intégrations natives
- Workflows visuels sophistiqués avec protection anti-bots
- Automatisations améliorées avec nouvelles actions Split et Exit
- Lead scoring et prédictif avancés
- CRM intégré avec pipeline de vente visuel
- Support multicanal (email, SMS, chat, Facebook)
- Machine learning pour optimisation des envois
- Gestion avancée des tags et segments
- Hausse des prix de 30-40% depuis juin 2024
- Migration forcée vers nouveaux plans plus chers
- Interface dense avec courbe d'apprentissage importante
- Coûts multiplient rapidement avec le nombre de contacts
- Pas de plan gratuit disponible
- Support client parfois lent pour les petits comptes

Rate structure:

  • List: $9/month (500 contacts, email only)
  • Plus: $49/month (full marketing automation)
  • Professional: $149/month (attribution, split automation)
  • Company: $259/month (SSO, HIPAA, SLA)

Expert verdict : The Rolls-Royce of automation. Profitable investment for mature marketing teams looking for maximum performance. Overkill for basic needs.

3. HubSpot - Integrated Marketing Ecosystem

logiciel HubSpot Marketing Automation

HubSpot Marketing Automation is a comprehensive suite covering marketing, sales, and customer service. Leader in the mid-market.

Key features:

  • Unlimited free CRM (unique on the market)
  • Marketing Hub with visual workflows
  • Content Hub (CMS, blog, SEO tools)
  • Advanced content marketing and inbound marketing tools to automate lead creation, delivery, and engagement
  • Native generative AI (ChatSpot)
  • Full revenue attribution
  • Academy with 400+ free certification courses
🔢 HubSpot - Strengths and Limitations
🔢 # ✨ Strengths ⚠️ Limitations
3. HubSpot • Breeze AI suite with Copilot and automated agents
• Free CRM up to 1M contacts with new pricing models
• 1,500+ integrations via Marketplace
• Breeze Intelligence for data enrichment and buyer intent
• Content hub with integrated SEO
• Free Academy with recognized certifications
• Unified reporting across marketing, sales, and service
• Integrated social media management
• Unlimited landing pages and forms
• Advanced multi-touch attribution
• Pricing model by seat since March 2024 increases costs
• Ecosystem lock-in without Enterprise tier
• Email deliverability around 82–83%
• Costs escalate quickly for advanced features
• Limited customization without developer
• Workflow limitations in lower-tier plans
• Technical support reserved for paid plans

Rate structure:

  • Free: CRM + basic email (2k shipments/month)
  • Starter: 15€/month/user
  • Professional: 800€/month (full automation)
  • Company: 3200€/month (+ advanced features)

Expert opinion : Excellent for structuring growth with a 360° vision. The free one is enough to start, but plan for a large budget for scaling. Possible support for the implementation of a global marketing automation strategy, integrated into all of your marketing actions.

4. Klaviyo - E-Commerce Champion

site web de klaviyo

Absolute reference in data-driven e-commerce marketing automation.

Key features:

  • Native CDP (Customer Data Platform)
  • Advanced AI predictions (CLV, churn probability, next purchase)
  • Ultra-granular real-time segmentation
  • Flow builder specialized in e-commerce
  • Integrated SMS marketing
  • Native reviews management
  • Personalized product recommendation based on customer data analysis
  • Automation of targeted marketing actions (sending emails, segmentation, reminders)
  • Management of personalized multi-channel campaigns (email, SMS, display advertising)
🔢 Klaviyo - Strengths and Limitations
🔢 # ✨ Strengths ⚠️ Limitations
4. Klaviyo • Redesigned Klaviyo Data Platform (KDP) with advanced AI
• SMS support in 18 countries and interface in 7 languages
• Enhanced segmentation with multi-criteria conditions
• Average ROI maintained around $62 for every $1 invested
• Native predictive CLV and churn risk features
• Integrated industry benchmarks
• Native CDP for unified data
• Deep e-commerce integrations
• Unlimited A/B testing on all plans
• High-performing pre-built flows
• Premium technical support
• New pricing model by active profiles effective February 2025
• Automatic deletion after 90 days of inactivity
• Regular price increases affecting SMEs significantly
• Forced auto-upgrades based on number of profiles

Rate structure:

  • Free: 250 contacts, 500 emails/month
  • E-Mail: $20/month (500 contacts)
  • Email+SMS: $35/month (bundle)
  • Degressive pricing according to volume

Expert verdict : Essential for mature e-commerce obsessed with data. ROI largely justifies the investment if CA >500k€/year.

5. Omnisend: Reliable e-Commerce Alternative

Omnisend logiciel de marketing automation

Omnisend is an accessible e-commerce solution that favors simplicity without sacrificing efficiency.

Key features:

  • Pre-built e-commerce workflows (70+ templates)
  • Native omnichannel (email, SMS, push, WhatsApp)
  • Centralized management of multi-channel campaigns and automation of repetitive marketing tasks
  • Automation of customer communications on several channels (emails, SMS, social networks)
  • Product picker for dynamic emails
  • Gamification (wheels, scratch cards)
  • Behavioral segmentation
  • Landing pages & popups included
🔢 Omnisend - Strengths and Limitations
🔢 # ✨ Strengths ⚠️ Limitations
5. Omnisend • 70+ pre-built e-commerce workflows (updated)
• Native omnichannel (email, SMS, push, WhatsApp)
• 73% of sales generated by automations (2024)
• 38% higher ROAS from automations
• Free plan up to 250 contacts
• Native e-commerce behavioral segmentation
• Less detailed analytics than Klaviyo or ActiveCampaign
• No advanced predictive features like competitors
• SMS limited to certain regions
• Interface may seem basic for advanced users
• Template personalization more restricted
• Almost no B2B integrations
• Customer support only in English
• No native lead scoring

Rate structure:

  • Free: 15k emails/month (500 contacts)
  • Standard: $16/month (6k emails)
  • Pro: $59/month (unlimited emails)
  • SMS: 0.015$/additional message

Expert verdict : Sweet spot for 100k-2M€ turnover e-retailers looking for efficiency without complexity. Migration from Mailchimp is particularly smooth.

6. Ontraport: Business Automation Specialist

Ontraport site web du logiciel de marketing automation

Business automation platform for online entrepreneurs and infopreneurs.

Key features:

  • CRM & marketing automation platform
  • Native membership sites
  • Affiliate management
  • E-commerce & payments
  • Landing pages & forms
  • SMS marketing
  • Direct mail (by post)
  • Database with advanced reporting
  • Automating marketing tasks, managing multi-channel campaigns and triggering personalized actions
🔢 Ontraport - Strengths and Limitations
🔢 # ✨ Strengths ⚠️ Limitations
15. Ontraport • Native affiliate & direct mail management
• Advanced reporting and proven business templates
• Integrated multi-channel automation
• Built-in CRM and e-commerce
• Native membership sites
• Advanced split testing
• Robust API and webhooks
• Integrated task management
• High pricing for small volumes
• Steep learning curve
• Interface less modern than recent SaaS platforms
• Limited mobile functionality
• Smaller user community
• Less frequent updates

Rate structure:

  • Basic: $79/month (1000 contacts)
  • Plus: $147/month (2500 contacts)
  • Pro: $297/month (10k contacts)
  • Company: $497/month (20k contacts)

Expert verdict : Relevant for complex online businesses (courses, membership, affiliates). Overkill for simple email marketing.

7. GetResponse: Full Generalist

Getresponse logiciel de marketing automation

GetResponse is an all-in-one platform covering email, automation, webinars, and pages.

Key features:

  • Full email marketing
  • Visual marketing automation
  • Integrated webinars (rare at this price)
  • Landing pages & funnels
  • Basic CRM included
  • Paid ads management
  • Marketing project management and team collaboration to optimize the coordination and success of automated campaigns
🔢 # ✨ Points forts ⚠️ Limites
7. GetResponse - Plan Starter à partir de 9$/mois (2024)
- Webinaires illimités et générateur IA website
- 99% de taux de délivrabilité annoncé
- Support 24/7 et essai 30 jours gratuit
- Conversion funnels intégrés
- Chat en direct sur sites web
- Interface datée malgré les mises à jour
- Pricing augmente drastiquement après 10K contacts
- Traductions parfois imparfaites
- Automations moins flexibles qu'ActiveCampaign
- Performance des webinaires variable
- Templates email vieillissants
- Reporting moins avancé que la concurrence

Rate structure:

  • Email marketing: $15/month
  • Marketing Automation: $49/month
  • Ecommerce Marketing: $99/month
  • Webinars included all plans

Expert verdict : Jack-of-all-trades interesting for SMEs wanting to centralize everything. Native webinars really make a difference.

8. Keap: CRM for entrepreneurs

Keap logiciel de marketing automation

Keap is a solution combining CRM, automation and business management for B2B services.

Key features:

  • Full CRM with pipeline
  • Marketing automation
  • Appointments & calendar
  • Invoicing & payments
  • Lead capture & scoring
  • Task automation
  • Automation of tasks related to sales, customer follow-up and the management of sales campaigns
  • E-commerce light
🔢 Keap (ex-Infusionsoft) - Strengths and Limitations
🔢 # ✨ Strengths ⚠️ Limitations
8. Keap • Transition to Keap Ultimate with modernized interface
• CRM and billing integrated and maintained
• API migrated to OAuth 2.0 (October 2024)
• Simplified business automations
• Native appointment scheduling
• Visual sales pipelines
• Quotes and invoices integrated
• Bidirectional SMS included
• Acquisition by Thryv creating uncertainty
• Forced migration of Legacy API keys
• Aging interface despite Ultimate update
• Steep learning curve remains
• High pricing for small businesses

Rate structure:

  • Pro: $159/month (1500 contacts)
  • Max: 229$/month (2500 contacts)
  • Max Classic: 199$/month
  • Assisted Setup: +299$

Expert verdict : Solid for consultants/coachs/services looking for all-in-one. Justified price if using CRM+billing.

9. Marketo Engage (Adobe): Enterprise Excellence

Marketo logiciels de marketing automation

Marketo Marketo is a marketing automation solution recognized for its multi-channel management across multiple platforms, ideal for large, sophisticated B2B marketing organizations.

Key features:

  • Advanced lead management
  • Account-Based Marketing (ABM)
  • AI-powered insights (Adobe Sensei)
  • Complex revenue attribution
  • Predictive content
  • Advanced personalization
  • Multi-brand management
  • Optimizing content for search engines to improve online visibility
  • Advanced customer relationship management thanks to the centralization and personalization of interactions across multiple platforms
🔢 Marketo Engage - Strengths and Limitations
🔢 # ✨ Strengths ⚠️ Limitations
9. Marketo Engage • Tokenization for interactive webinars
• New Smart List "Set to Affect" count
• Roadmap: BI Analytics 5x faster
• Image-to-HTML in beta and Email Designer GA
• Native ABM with account-based marketing
• Advanced revenue attribution
• Proven enterprise scalability
• Robust APIs and comprehensive documentation
• Native multi-brand management
• SOC 2 Type 2 compliance
• Implementation still lengthy (3–6 months)
• Very high total cost of ownership
• Complex interface with steep learning curve
• IMS migration required for new features
• Requires dedicated team for optimal use
• Technical support varies by contract

Rate structure:

  • Select: 895/month (base)
  • Bonus: 1795$/month
  • Ultimate: $3195/month
  • Company: Tailor-made

Expert verdict : Marketo Marketo is the leading marketing automation tool for large businesses, with advanced multi-channel management, customer relationship optimization, and powerful features tailored to the needs of demanding organizations. ROI proven on large volumes only.

10. Pardot (Account Engagement): Salesforce Extension

Pardot logiciel marketing automation

Salesforce native B2B marketing solution for optimal marketing-sales alignment.

Key features:

  • 2-way native Salesforce integration
  • Sophisticated lead scoring & grading
  • B2B marketing analytics
  • B2B email marketing
  • Landing pages & forms
  • Engagement programs
  • Einstein AI features
🔢 Pardot (Account Engagement) - Strengths and Limitations
🔢 # ✨ Strengths ⚠️ Limitations
10. Pardot • Einstein Assistant AI for Landing Pages and emails (2024)
• Free access to Marketing Cloud Growth Edition
• Operational emails in Engagement Studio
• Updated Lightning Email Builder
• Native Salesforce CRM integration
• Native B2B scoring and grading
• Connected Campaigns for ROI tracking
• Still impossible to use without Salesforce CRM
• Very high pricing, unsuitable for SMEs
• Complex migration to Marketing Cloud Growth
• B2C capabilities still limited
• User interface not intuitive
• Customization requires Salesforce expertise
• Technical support often frustrating
• Strict sending volume limits

Rate structure:

  • Growth: 1250€/month (10k contacts)
  • Plus: 2500€/month (10k contacts)
  • Advanced: 4000 €/month (10k contacts)
  • Premium: 15000€/month (75k contacts)

Expert verdict : A logical and efficient choice for the existing Salesforce ecosystem. If not, look elsewhere.

11. HighLevel: Powerful all-in-one

site web de HighLevel

All-in-one white label platform for marketing agencies reselling services.

Key features:

  • CRM & pipeline management
  • Unlimited marketing automation
  • Website & funnel builder
  • Booking & calendars
  • Invoicing & payments
  • Full white label
  • Customer portal
  • Reputation management
  • Marketing project management, team collaboration, and task automation for agencies
🔢 HighLevel (Go HighLevel) - Strengths and Limitations
🔢 # ✨ Strengths ⚠️ Limitations
11. HighLevel • Rapidly evolving all-in-one platform
• Unlimited sub-accounts for agencies maintained
• AI assistant for appointment booking
• Attractive quality-price ratio for agencies
• Integrated funnels and websites
• Native reputation management
• Reliability issues and frequent bugs reported
• Complex interface with steep learning curve
• Email deliverability problematic (9% vs 35–40%)
• Hidden costs for emails and advanced features
• Customer support often overwhelmed
• Incomplete and disorganized documentation
• Unstable performance during traffic spikes
• Limited and buggy third-party integrations
• Frequent updates breaking existing features

Rate structure:

  • Starter: $97/month (1 account)
  • Unlimited: $297/month (unlimited)
  • SaaS Pro: $497/month (total rebrand)

Expert verdict : Profitability guaranteed for agencies managing 5+ customers. Too complex for internal use alone.

12. Mailchimp - The losing track record

Mailchimp logiciels de marketing automation

Mailchimp is one of the players in email marketing converted into a marketing platform, strong in the beginner segment.

Key features:

  • Basic email marketing
  • Simple management of email campaigns and customer communication
  • Numerous and modern templates
  • Simple audience management
  • Automations that are too basic for an advanced marketing strategy
  • Landing pages
  • Social posts scheduling
  • Basic CRM features
🔢 Mailchimp - Strengths and Limitations
🔢 # ✨ Strengths ⚠️ Limitations
12. Mailchimp • Free plan up to 500 contacts maintained
• Large library of modern templates
• Integrations with popular e-commerce and CRM platforms
• Well-recognized intuitive user interface
• Strong, established brand reputation
• Automations very basic compared to competitors
• Pricing increases rapidly with volume
• Innovation pace has slowed in recent years
• Advanced features limited
• Segmentation not very flexible
• No lead scoring
• Customer support degraded since Intuit acquisition

Rate structure:

  • Free: 500 contacts, 1000 sends/month
  • Essentials: 13€/month
  • Standard: 20€/month
  • Premium: 350€/month

Expert verdict : Acceptable to start with thanks to the reputation, but quickly limiting. Alternatives offer more for less.

13. Mautic - The powerful open source

Mautic logiciels de marketing automation

Mautic is the only enterprise-grade open source alternative to proprietary solutions.

Key features:

  • Complete marketing automation
  • Lead management
  • Email & landing pages
  • Campaign management for sending emails
  • Social monitoring
  • Integrated lightweight CRM
  • API-first architecture
  • Automating marketing tasks, managing multi-channel personalized campaigns, and designing advanced scenarios to simulate and test user journeys
🔢 Mautic - Strengths and Limitations
🔢 # ✨ Strengths ⚠️ Limitations
13. Mautic • 100% open source, no licensing fees
• Unlimited customization and flexibility
• Rich ecosystem of plugins and integrations
• Multi-channel (email, SMS, calls)
• Advanced lead scoring and tracking
• On-premise hosting for full control
• Active and contributive community
• GDPR and compliance support simplified
• Complete API with thorough documentation
• Steep learning curve
• Community support without SLA
• Hidden costs for hosting and maintenance
• Requires significant technical expertise

Rate structure:

  • Community: Free (self-hosted)
  • Cloud Starter: $100/month
  • Cloud Pro: 400$/month
  • Cloud Enterprise: On estimate

Expert verdict : Great choice if you have internal technical skills. Real cost often higher than SaaS for small teams.

Final Verdict

Using marketing automation solutions and marketing databases can help your marketing become more personalized and generate more revenue.

But it's hard to keep up with changing marketing trends and take on all the burdens alone. That's why marketing automation tools are all the rage among marketers.

However, the internet is awash with countless marketing tools, making it difficult to identify which one is best for your business.

In this list, ActiveCampaign is perfect for small and medium businesses. Not only is it reasonably priced, but it also offers impressive features that can rival those of some of the more expensive tools.

If you are ready to spend money on business tools, it's best to go with MailChimp, Marketo, HubSpot, or Salesforce B2B Marketing Automation.

These 3 tools are intended for large companies. And if your only objective is to generate leads and increase your prospecting reach, then Prospect.io would be the best option.

In the end, it all comes down to your budget, requirements, business goals, and the size of your business.

Further reading: To continue, check out my guides on best email marketing services, the best webinar software, and the best landing page creators to be used this year.

⚠️ Tools not covered: ActiveTrail, Plezi and Moosend

FAQS

What is marketing automation software?

A tool that automates marketing campaigns (emails, SMS, social networks), segments prospects, and analyzes performance.

What are the best software in 2025?

HubSpot, Brevo, ActiveCampaign, Klaviyo, Klaviyo, Marketo, Pardot, and Mailchimp dominate for their versatility and integrations.

How much does this software cost?

Free (Brevo, HubSpot) at €1250/month (Pardot). 14-30 day free trials available.

Who can use these tools?

TPE (Brevo, Mailchimp), SMEs (HubSpot, Klaviyo), large companies (Marketo, Pardot), and agencies.

What integrations are possible?

CRM (Salesforce, HubSpot), e-commerce (Shopify), and tools like Slack, Zapier.

Are there free plans?

Yes, Brevo (300 emails/day), HubSpot (2000 emails/month), and Mailchimp (500 contacts) offer free plans.

What are the key benefits?

Automation, segmentation, analysis, and time savings for effective campaigns.

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