Detailed Full Review of GetResponse: All you need to know (2024)

What is GetResponse software?

We are drowning in a sea of email marketing tools andmarketing automation, who all do the same thing as the others.

However, one of the names that comes up most often when talking about email marketing software is GetResponse.

It is one of those software for your email marketing that has always existed but that continues to prove itself year after year.

In this GetResponse review, we're going to try to break down the email marketing tool into its characteristics and discuss its main strengths and weaknesses.

In the end, you should be able to determine if GetResponse is powerful enough to be used for your business for your email marketing strategy but not only that.

Who is GetResponse software for?

GetResponse is a versatile email marketing tool that can be beneficial for various individuals and businesses, thanks to its range of features and flexible pricing plans.

1. Email Marketing Beginners: Great software for those who are just starting out with a user-friendly interface, pre-designed templates, and drag-and-drop tools.
2. Small and medium-sized businesses (SMEs): For SMEs, GetResponse offers software for automated marketing, email and website creation, and email deliverability optimization.
3. Bloggers and content creators: Beneficial for easy newsletter creation, mailing list segmentation, and email automation.
4. Large Businesses: GetResponse software offers advanced features like full marketing automation, multi-channel marketing, campaign tips, and the ability to add multiple users.
5. Online store owners: With robust e-commerce features, GetResponse is ideal for managing an online store.

In summary, regardless of your industry, business size, or level of digital marketing experience, GetResponse has the tools and features to help you reach your marketing goals.

Features

GetResponse stands out as a versatile marketing solution, offering a multitude of features to help your business excel.

1. Email marketing

Email marketing software is a powerful way to engage your audience.

• The software for email marketing (and its autoresponders) GetResponse offers a good responder to automate the sending of emails in 1 click.
• GetResponse offers a multitude of predefined templates to customize with its WYSIWYG editor.
• Perfect Timing and Time Travel software ensures that your emails are sent at the ideal time for your audience.
• The email creator with template makes it possible to create engaging emails without needing to know HTML.
• A variety of newsletter templates are available to meet different email marketing goals and opportunities.

With GetResponse software, your email marketing is optimized for maximum engagement.

2. Automated marketing

Automation is key to engaging effectively with customers at every stage of their journey.

• The visual workflow designer makes it possible to create your ideal customer journey in just a few clicks.
• Web events allow you to interact with your customers when they interact with your website.
• Advanced triggers provide increased accuracy for engaging with your audience with your autoresponders.
• Pre-designed templates designed by professionals are available to meet your business goals.

GetResponse software allows you to set up powerful and effective automated email marketing.

3. Multi-channel engagement

Multi-channel engagement is essential to connect with your audience where they are most responsive.

• Web push notifications attract the attention of users when they are browsing the web.
• SMS marketing makes it possible to reach customers directly through automatically triggered SMS campaigns.
• Pop-ups and forms help capture the attention of visitors to your website.
• Live conversations offer instant, personal interaction.

With GetResponse email software, you can increase engagement across a variety of communication channels.

4. Creating Landing Pages

GetResponse email software offers intuitive software for creating effective landing pages that are essential for turning visitors into customers.

• Easy to build thanks to a drag-and-drop editor.
• Wide selection of professional models.
• A/B testing to identify the most efficient versions.
• Integration of registration forms to capture more leads.

5. E-commerce

GetResponse provides specific software to improve your e-commerce strategy and increase your online sales.

• Easy integration with popular e-commerce platforms.
• Tools for sending abandoned cart emails.
• Features to show recommended products in emails.
• Product performance analysis to optimize sales.

6. Website Builder

The GetResponse email software website builder allows you to develop a professional website without requiring technical skills.

• Intuitive drag and drop editor.
• Wide choice of modern and responsive templates.
• SEO software to optimize the visibility of your site.
• Easy integration with other GetResponse features

7. Paid ads

With paid ads on GetResponse email software, you can target and reach a wider audience to increase your online visibility.

• Easy management of ads on various platforms.
• Monitoring and analysis of advertising performance.
• Targeting options to reach the right audience.
• Integration with CRM (customer database) for improved customer follow-up.

8. Mobile app

Manage your campaigns on the go with the GetResponse email software mobile app that puts desktop features directly into your smartphone.

• Managing email marketing campaigns on the go.
• Real-time performance and statistics monitoring for businesses
• Automation features
• Access to the landing page editor and other software.

9. Email reports

The reports provided by GetResponse email software provide valuable insights to assess and improve your strategies.

• Detailed email performance tracking.
• Real-time analytics for quick decision making.
• Customizable dashboards to track what matters most to businesses
• Integration with Google Analytics for further analysis.

10. Optimizations based on Artificial Intelligence (AI)

Here's how this feature can improve your email marketing strategy:

• Campaign personalization: Suggestions for personalized content based on the analysis of user behaviors by AI to increase engagement and conversions.
• Optimizing sending timing: Determining the ideal time to send emails based on the interaction history of each subscriber.
• Campaign performance analysis: Assessment of campaign results to identify trends and behaviors that are useful for improving future campaigns.
• Decision support: Proposals for strategic recommendations based on data to optimize your marketing campaigns, including suggestions on content, design, target audience, delivery timing, etc.

One of GetResponse's recent innovations is the integration of Artificial Intelligence (AI) to offer more accurate and personalized recommendations.

GetResponse software integrations

GetResponse offers a suite of essential integrations that allow users to connect the tool to a variety of other popular applications and service platforms. These integrations contribute to the automation and optimization of your marketing and sales processes.

• CRM integrations: Easy collaboration with CRMs (customer databases) such as Salesforce and Zoho for unified management of customer interactions.
• E-commerce integrations: Synchronization possible with platforms like Shopify, WooCommerce and Magento to automate your e-commerce.
• Social media integrations: Manage ads and track performance on social networks like Facebook, Instagram, and LinkedIn.
• Webinar integrations: Compatibility with webinar software like Zoom and WebinarJam for optimized management
• Analysis integrations: Connectivity with Google Analytics and other software for accurate monitoring of the performance of your campaigns.
• Registration form integrations: Create and integrate engaging forms using software like Ninja Forms and OptinMonster.
• Project management integrations: Possible link with project management software such as Slack and Trello for effective management of your projects.

These integrations facilitate teamwork and the management of your marketing campaigns by unifying all your software in a single space.

Customer Support

GetResponse is committed to providing exceptional customer support to its users.

Here is an overview of the various support options available offered by its employees:

• Email Support: 24/7 support for any questions or concerns, with detailed answers from the GetResponse team.
• Live Chat: A quick option to get real-time help for urgent questions or technical issues for your employees
• Phone Support: Available for Max plan users, offering direct and immediate help.
• Help Center: A comprehensive online resource with guides, tutorials, FAQs, and learning articles.
• Support via Slack: Direct support exclusive to the Max plan for quick communication with the support team.
• Video Tutorials: Series to help business users maximize the use of GetResponse.

The level of support varies depending on the plan you're subscribed to, with the Max plan offering the highest level of customer support. That said, no matter what plan you choose, you can rest assured that the GetResponse team is dedicated to providing great customer service.

Security and Confidentiality

Data security and privacy are paramount to GetResponse. To ensure the protection of your information, GetResponse has implemented several strict security measures.

1. Data Security

GetResponse adheres to the latest information security standards. Their infrastructure is designed to provide robust security and consistent service availability. Here are some of the safety measures in place:

• Encryption: Use of SSL/TLS encryption to protect data during transmission and storage on GetResponse servers.
• Access control: Access to information limited to required employees, all trained in information security policies and practices.
• Threat protection: Intrusion detection and prevention systems to block threats, complemented by regular security scans and penetration tests.

2. Confidentiality

GetResponse is committed to respecting your privacy and protecting your personal information. Here's how they keep your data confidential:

• Privacy Policy: A detailed policy explaining the collection, use, and protection of personal information.
• GDPR compliance: Adherence to the EU General Data Protection Regulation (GDPR), with respect for individual data protection rights.
• Transparency: Clear communication about data use, with updates on changes in privacy practices and control over personal information.

In conclusion, GetResponse takes data security and privacy seriously. They strive to provide a safe and secure environment for you and your information.

Pricing

GetResponse offers a variety of pricing plans that are designed to fit all types and sizes of businesses. All plans have a 30-day free trial and discounts are applied for annual or 18-month subscriptions.

• Free plan : For up to 500 contacts, access to various features such as email marketing and website creation.
• Basic Plan : Starting at $12.30 per month, includes tools for email marketing, e-commerce, tracking, and reporting, with limited automation features.
• Plus Plan : Starting at $40.18 per month, adds the ability to create custom workflows, host webinars, add up to three users to an account, and more.
• Professional plan : Starting at $81.18 per month (billed annually), includes access to advanced features like unlimited custom workflows and the ability to add up to five users to an account.
• Plan Max : Designed for large businesses with premium needs. Contact GetResponse for a personalized quote. This plan includes premium features like hosting larger live streams, adding up to ten users to an account, accessing campaign and deliverability tips, and more.

Rates vary according to the number of subscribers, with increases for more than 1,000 contacts.

Alternatives to GetResponse

1. Mailchimp

Mailchimp is a popular marketing automation and email marketing solution that is renowned for its ease of use and powerful features.

Features

• User friendly and attractive email creation tools accessible via web browser
• Great integration with numerous third party platforms
• Detailed email list segmentation tools
• In-depth reports and analytics to track campaign performance
• Newsletters: professional newsletter templates for businesses

Pricing

• Free plan: Free for up to 2000 contacts
• Essentials Plan: Starting at $9.99 per month
• Standard Plan: Starting at $14.99 per month
• Premium Plan: Starting at $299 per month

Learn more about Mailchimp

With its flexibility and intuitive interface, Mailchimp is a serious competitor for those looking for an alternative to GetResponse for businesses and individuals.

2. ActiveCampaign

ActiveCampaign is a marketing automation and CRM platform that aims to help small businesses convert more leads into customers.

Features

• Powerful and advanced marketing automation
• Integrated customer relationship management (CRM)
• Lead scoring software for your site
• Advanced mailing list segmentation capabilities
• Newsletters: professional newsletter templates for businesses

Pricing

• Lite Plan: Starting at $9 per month
• Plus Plan: Starting at $49 per month
• Professional Plan: Starting at $129 per month
• Enterprise Plan: Starting at $229 per month

Learn more about ActiveCampaign

If you're looking for a platform that combines both marketing automation and CRM (customer database), ActiveCampaign can be a great alternative to GetResponse for businesses.

3. Moosend

Moosend is an email marketing and marketing automation service that stands out for its ease of use and powerful automation features.

Features

• Advanced automation software to optimize campaigns
• Robust and user-friendly email marketing software for your newsletters
• Contact list segmentation options for targeted campaigns
• Detailed analytics for accurate monitoring of campaign performance

Pricing

• Free Plan: Free for up to 1,000 subscribers
• Pro Plan: Starting at $8 per month
• Enterprise Plan: Customized pricing based on specific needs

Learn more about Moosend

Moosend, with its sophisticated automation software and intuitive interface, is an option worth considering as an alternative to GetResponse for businesses and personal use.

FAQs

Is GetResponse a CRM?

The GetResponse platform is not strictly a CRM tool.

But it allows you to profile your contacts and rate them appropriately to help you identify leads that are ready to be converted.

How much does GetResponse cost?

GetResponse costs at least $15/month for up to 1,000 contacts. The price increases if the number of contacts increases or if you choose a higher plan.

Does GetResponse have an affiliate program?

Yes. GetResponse allows you to earn commissions by recommending their email marketing and marketing automation services.

The program uses cookies to track the activities of users referred through you and to allocate commissions accurately.

What are the countries where GetResponse does not yet offer all of its features?

Here is the list:

South Africa, Montserrat, Montenegro, Mozambique, Myanmar, Bolivia, Bolivia, Bolivia, Bolivia, Bolivia, Bolivia, Bolivia, Bosnia and Herzegovina, Bosnia and Herzegovina, Bolivia, Bolivia, Bosnia and Herzegovina, Bolivia, Bolivia, Bosnia and Herzegovina, Bolivia, Bolivia, Bolivia, Bolivia, Bolivia, Bolivia, Bolivia, Bosnia and Herzegovina, Bolivia, Bolivia, Bolivia, Bolivia, Bolivia, Bolivia, Bolivia, Bolivia, Bolivia, Bolivia, Bolivia, Bolivia, Bolivia, Bolivia, Bolivia, Bolivia, Bolivia, Bosnia and Herzegovina, Bolivia, Bolivia, Bolivia, Bolivia, Bolivia, Bosnia and Herzegovina, Bolivia, Bolivia, Bolivia, Bolivia, Bolivia, Bolivia, Bosnia and Herzegovina, Bolivia, Bolivia, Bolivia, Bolivia, Bolivia, Bolivia, Bolivia, Bosnia and Herzegovina, Bolivia, Bolivia, Bolivia, Bolivia, Bolivia, Bolivia, Bolivia, Bolivia, Bosnia and Herzegovina, Bolivia, Bolivia, Bolivia, Bolivia, Bolivia, Bolivia, Bolivia, Bolivia,, Iran, Bhutan, Belarus, Botswana, Bermuda, Portugal, Portugal, Tunisia, Tunisia, Serbia, Portugal, Tunisia, Serbia, Bermuda, Portugal, Tunisia, Serbia, Bermuda, Bermuda, Monaco, Bermuda, Monaco, Monaco, Monaco, Monaco, Monaco, Monaco, Monaco, Mongolia, Moldavia, Moldavia, Namibia , Rwanda, Somalia, Sudan, Sudan, Yemen, Yemen, Yemen, Yemen, Yemen, Yemen, Romania, Romania, Romania, Seychelles, Russia, Taiwan.

Final Verdict

Now, let's finish this GetResponse review.

Judging by the characteristics above, it's easy to see why GetResponse remains one of the top players in the email marketing industry.

It's hard to beat the automation, email marketing, email marketing, newsletter, or autoresponder services it offers users.

But what contributes even more to GetResponse's ease of use is the multitude of form templates, emails, landing pages, workflows, and funnels.

Even if you have no idea how such email marketing software generally works, templates help you fill in the gaps so you can communicate your message more effectively.

And you can sell digital or physical products.

GetResponse is truly a complete marketing tool, unlike any other we've tested. You have everything you need in a single tool to create a profitable business without having to juggle more than 8 different software.

That said, GetResponse isn't for everyone. If you're only looking for a simple email marketing tool, its comprehensive set of features may seem excessive.

Nonetheless, GetResponse is one of the best choices for engaging your audience and converting them into customers. At the very least, sign up for a 30-day free trial to get an idea.