Detailed Full Review of SiteGround: All you need to know (2024)

What is SiteGround?

It's clear that SiteGround excels in every important aspect of web hosting (i.e. performance, uptime, security, and customer support). On top of that, the company's hosting services come with huge features, some of which are not offered by other hosts.

Therefore, whether you are a beginner or a professional, SiteGround is a great web hosting choice because you get efficiency, reliable uptime, flawless performance, exceptional support, top-notch security, and top-notch security, and top-of-the-line features no matter what hosting plan you buy.

You also get a 30-day free trial to request a refund. However, we recommend that you always do your homework before engaging with a hosting provider.

Features

Here's an overview of SiteGround's features:

1. Supercacher and Brotli technology

SiteGround uses advanced technologies to boost the performance of your site.

• Supercache: Increases traffic capacity and improves loading speed.
• Brotli: New compression mechanism for faster loading of sites.
• Impact: These technologies are crucial for improving user experience and SEO.

SiteGround's constant innovation in speed technologies is a major asset, especially beneficial for resource-intensive sites.

2. Optimized PHP Ultrafast and MySQL Setup

SiteGround has optimized configurations to improve web performance.

• PHP Ultrafast: Boosts site speed and reduces TTFB on its datacenter
• Optimized MySQL: Accelerated processing of database queries.
• Benefit: These configurations are ideal for high-traffic and resource-intensive sites.

SiteGround's PHP and MySQL configurations are assets for sites that require high performance, offering an improved user experience.

3. Custom Site Tools

An innovative user interface for simplified site management.

• Modern interface: Replacing cPanel with a custom interface.
• Efficient and Accessible: Easy to use on all devices.

SiteGround's custom interface makes managing websites more intuitive and accessible, even for less experienced users.

4. Cloudflare CDN and Advanced Data Centers

A hosting provider with a state-of-the-art infrastructure for optimal site performance.

• Cloudflare CDN: Significant reduction in latency.
• High-End Datacenters: Ensure increased availability and reliability.
• Google Workspace: native integration of the Google service at SiteGround
• Result: Allows a fast loading of the site anywhere in the world.

Integrating Cloudflare and using advanced data centers ensure a fast and reliable user experience, which is crucial for the success of a website.

5. Small Business Solutions

Options adapted to the needs of small businesses.

• Diversified plans: Scalable hosting solutions.
• Scalability: Ability to grow without changing hosts.

SiteGround is a smart choice for small businesses, offering flexible solutions that support their growth.

6. SSL Security and Automated Backups

Robust security features for data protection.

• Standard SSL: Secures the exchange of information on the site.
• Daily Backups: For optimal data security.
• Ease of Restoration: Restorations in one click.

SiteGround takes security and reliability very seriously, offering peace of mind with automatic backups and easy restore options.

7. Features for Developers and Agencies

Adapted tools for developers and agencies.

• Dedicated Tools: Advanced functionalities for development and management.
• Collaborative Management: Facilitates customer management for agencies.

SiteGround stands out for its features for developers and agencies, offering powerful tools and simplified management for web professionals.

8. Bonus Technologies and Services

Extras to enrich the hosting experience.

• SG Site Scanner: Continuous monitoring for enhanced web hosting security
• Weebly Site Builder: Facilitates the creation of websites with the support of this recognized CMS (content management system)
• Additional Technical Support: Additional services for optimal performance.

In addition to its basic hosting services, SiteGround offers additional features that enhance the security, ease of use, and versatility of its offerings.

Pricing

SiteGround has numerous hosting packages, ranging from shared, VPS, and dedicated servers, to cloud and WordPress hosting.

Here are the 3 main plans offered by SiteGround:

SiteGround Money Back Guarantee

SiteGround offers a 30-day money-back guarantee. If you cancel your membership within 30 days, you will receive a 100% refund.

Domain names, administration fees, and add-ons are not refundable. Most hosting providers give you some sort of credit equal to the fees you paid, but with SiteGround, you can get a credit applied to your account or a full refund to your credit card.

Do you need a website or an online store? SiteGround offers the Weebly site builder for free. It comes with a mobile application, allowing you to track sales from your mobile phone. SiteGround also offers WordPress Starter, which helps users who prefer the WordPress platform get their site up and running quickly.

If, however, you decide to cancel after 30 days, you will only receive a proportionate rate for the remainder of the contract term.

SiteGround Coupons, Discounts, and Special Offers

The SiteGround solution is an affordable and exceptional web host thanks to its strut fantastic, its uptime, the focus on security and server speed. On top of that, they also offer the most feature-rich hosting available.

Take advantage of this SiteGround coupon to save up to 73% on shared hosting plans.

Types of hosting

SiteGround offers just about everything you would expect from a web host. You have the choice between several shared and cloud web hosting packages, as well as managed WordPress hosting packages.

They also offer special packages designed for resellers, WordPress users, and even businesses. In fact, their customized solutions are one of the most popular features.

Hosting options with SiteGround include:

1. Shared hosting
2. Cloud hosting
3. WordPress hosting
4. Reseller hosting

Shared hosting

Their shared hosting plan offers 10GB of storage, unlimited emails, allows for the creation of a website, manages network traffic for up to 10,000 visitors per month, and supports the Cloudflare web performance and security service.

Below, we'll show you how the price and features of this StartUp plan compare to entry-level plans offered by other hosting providers.

SiteGround also has plenty of other hosting packages besides the StartUp plan - these packages come with additional resources and features.

WordPress hosting

For a lot of people, WordPress is just a blogging platform, but many businesses rely on it for a lot of other things. In fact, the most popular e-commerce software application in the world is WooCommerce, a WordPress plugin.

With WordPress, you can do just about anything you want.

WooCommerce hosting

While many businesses start out by simply wanting the equivalent of an online business card, they often grow. Perhaps your business is already at this stage. There is not much difference between selling products in your brick and mortar store and selling products on your website.

There is only one additional step to selling online: shipping. The amazing thing about SiteGround is that it allows you to do this with their cheapest plans, where you'll have access to Magento, PrestaShop, OpenCart, and more.

You can even do drop shipping, which means selling items that you don't even keep in stock. It is possible that your e-commerce will grow faster than your brick and mortar store.

For those who use WordPress, WooCommerce is available to turn your existing site into an e-commerce site.

If your e-commerce hosting needs are particularly demanding, you should strongly consider SiteGround's GoGeek plan. It offers resources and hosting features that are powerful enough to handle high-volume online store traffic.

Cloud hosting

SiteGround's cloud hosting plans are a separate step from their\ Shared and WordPress plans. Unless your business is already very well established on the Internet, you are unlikely to need it.

On the other hand, if you have a lot of visitors on your site or if you need to do a lot of calculations or store a lot of data, cloud plans offer a lot.

They start with the Entry plan which provides 4 CPU cores, 8GB of memory, and 40GB of SSD storage for $100 per month. And they're upgrading to the Super Power plan that provides 16 processor cores, 20GB of memory, and 160GB of SSD storage space for $400 per month.

All cloud hosting plans offer 5TB of data transfer per month. Cloud hosting is often a good alternative to dedicated hosting. When your business reaches the point where it needs it, support staff can help you make your decision.

Reseller hosting

SiteGround has a resale plan for businesses that want to host websites as a primary business or want to add hosting as an additional business. For example, a web designer may want to offer hosting to their customers.

SiteGround reseller prices start at $6.69 per month. All of their reseller plans allow you to host an unlimited number of customers.

Customer Support

Another strong point of SiteGround, according to the host's users, is the quality of customer support, which is professional, fast, and friendly.

SiteGround deliberately places more than enough support representatives on each team to ensure that your questions and issues are addressed quickly, whether you choose the live chat, email, ticket, or phone support route.

Because of this overstaffing of customer support representatives, SiteGround responds to phone calls and live chat requests instantly, while submitted support tickets wait a maximum of 10 minutes to be processed.

SiteGround also has a wide range of tutorials and webinars in its customer support arsenal. They contain useful basic and technical information on virtually every topic related to web hosting.

Unlike most hosting providers, SiteGround offers live chat support from in-house professionals. You'll see an image of the person assisting you (not a file photo), their real name, and how they were rated by customers. Click on the “profile” button to find out more about their background.

Advanced priority support

Advanced priority support is a premium feature that prioritizes your service request and assigns it to the most experienced members of the team.

This premium customer support was launched at the end of March 2019 and is available on GoGeek plans and above.

High quality support

For us, the best thing about SiteGround is its support. Of course, they have all the infrastructure you could ask for. But most business operators are not IT experts: That's why SiteGround makes sure that its support team is made up of experts.

Also, they are eager to help you get the most out of your site. They don't see their job as just answering your questions and making the next call. Rather, they act like partners. Your support team member will help you determine your options and will often install software or modify your site for you.

This may all sound like an exaggeration, but we have had extensive experience with SiteGround and numerous other hosting companies. SiteGround's support is some of the best we've ever experienced.

Another area where the SiteGround support team helps is the spammers who visit your site. Users have experienced this issue with SiteGround. But rather than doing an upgrade, they worked with one of the hosting provider's technicians.

The technician made various changes to the site to limit the damage caused by spammers. The user then said, “... I haven't had a problem since then.”

Alternatives to SiteGround

Siteground has several very interesting alternatives:

1. Hostinger

Hostinger stands out for its excellent value for money, ideal for startups and small businesses.

Features

• Affordable: Offers hosting plans at competitive prices that are perfect for tight budgets.
• Easy to use: Intuitive user interface and simple setup processes.
• Enhanced security: Effective security measures to protect websites. (free SSL)
• Interface: available in English or French
• Domain name: attractive domain price

Pricing

• The plans start from around €1.99/month, offering various options as needed.

Hostinger is a great option for anyone looking for affordable web hosting without compromising on quality and security.

2. GoDaddy

GoDaddy is famous for its reliability and versatility, catering to a wide range of users.

Features

• Diversity of Services: Wide range of services, from web hosting to domain names.
• Robust customer support: Assistance available 24/7 with a team of experts to people
• Flexible plans: Hosting options adapted to different sizes and types of businesses.
• Emails: integrated offers

Pricing

• Prices vary, with shared hosting plans starting at around €5.99/month.

GoDaddy stands out for its comprehensive offering and excellent support, suitable for businesses of all sizes.

3. WP Engine

WP Engine specializes in WordPress hosting, ideal for sites that require high performance.

Features

• Optimized for WordPress: Hosting designed specifically for WordPress sites.
• Fast performance: Fast and reliable servers, suitable for high-traffic sites.
• Expert WordPress Support: Dedicated support for WordPress-specific questions.

Pricing

• Plans starting at around €25/month, suitable for businesses and professional sites.

WP Engine is the perfect option for those looking for hosting that is specially optimized for WordPress, offering top-level performance and support.

These SiteGround alternatives each offer unique benefits, ranging from affordability and ease of use to specialized performance and support, making it possible to choose the web host that best fits your specific needs.

Other unspecified alternatives: Kinsta, GreenGeeks, Namecheap

security

The SiteGround service deploys sophisticated intrusion detection and intrusion prevention systems that continuously scan for, and block, malware and viruses.

Their proprietary systems allow them to fix problems immediately and to predict them in order to take proactive measures. Unlike some other hosts, who perform their analyses once a day or a week.

Artificial intelligence defends itself against malicious robots

In April 2017, SiteGround launched its artificial intelligence (AI) platform to block malicious bots. Bots engage in brute-force attacks that use massive server resources to attempt to hack the connection to a website.

Every hour, it blocks between 500,000 and 2 million brute-force attempts on all of our servers.”

Protection against piracy

Additionally, SiteGround has implemented a unique isolation system, which protects your website from being hacked if another user's site on your server is compromised.

WordPress hosting managed by SiteGrounds manages plugin and core updates for you. Since outdated plugins are often the cause of hacks, this service is beneficial for WordPress users.

Data center security and hack alerts

Server security is the responsibility of your hosting provider. But you are responsible for the security of your website or application. Bad coding leaves doors open for hackers.

SiteGround offers Hack Alert, an early warning system developed by GlobalSign to help you. Hack Alert lets you know about malicious software hidden on your site before it activates.

SiteGround's data center security includes:

• Redundant power supply through an uninterruptible power supply system (UPS), multiple power supplies and generators.
• 24/7 human server monitoring
• Biometric access points
• Access control to manned traps
• Bulletproof lobbies
• Video surveillance

SiteGround even goes so far as to have replacement components for all parts of the server as well as replacement servers on hand to ensure that performance is never compromised for too long.

FAQs

What languages does SiteGround support speak?

SiteGround support is only provided in English.

Where are SiteGround's servers located?

SiteGround's data centers are in Chicago, the United Kingdom, the United Kingdom, the Netherlands, Frankfurt, Sydney, and Singapore. Additionally, they provide the Cloudflare CDN to all customers. This extends their network to over 200 nodes in cities around the world.

Does SiteGround offer VPS web hosting?

SiteGround offers cloud hosting instead ofVPS hosting. Cloud hosting offers specifications that are very similar to VPS hosting, with the option to upgrade your plan on demand.

All cloud hosting plans are fully managed.

Final Review

SiteGround stands out as a first-class web hosting provider, thanks to its exceptional combination of performance, customer support, and ease of use. Its official recommendation by WordPress underlines its reliability, especially for sites using this CMS.

Innovative tools like Supercacher and the integration of PHP Ultrafast technology demonstrate its commitment to speed and efficiency. The transition to a client interface and customized site tools also reflects its desire to provide an optimal user experience.

Although its prices are slightly higher compared to some competitors, SiteGround's quality of service, superior loading speed, and customer support justify this investment, especially for businesses and websites that demand high performance. All in all, SiteGround is a solid choice for those looking for reliable, fast, and user-friendly hosting, with quality technical support.