Detailed Full Review of Aliexpress: All you need to know (2024)

What is AliExpress?

When it comes to buying online at affordable rates, one name often stands out: AliExpress. But behind this site Popular, what is really hiding?

AliExpress, a subsidiary of the colossal Chinese group Alibaba, is more than just an online store.

It's a thriving marketplace that connects third-party sellers with consumers around the world. Delving into the essence of AliExpress, we discover:

• Nature of the site : A marketplace that allows independent sellers to offer a multitude of products, ranging from clothing to electronic gadgets, furniture and jewelry.
• International reach : Presence in 220 regions and automatic translation of product sheets into 18 languages,
• History : Founded in 2010, AliExpress quickly rose through the ranks to become one of the largest e-commerce platforms in the world, thanks to the vision of its founder Jack Ma.

The Chinese site is much more than a simple shopping site. It symbolizes an e-commerce revolution, offering both a multitude of options for consumers and international sales opportunities for sellers.

It continues to be a major player in the online shopping world.

Who are AliExpress users?

The Chinese site is an example of an essential site for a multitude of consumers around the world. Let's discover the typical profiles of these users.

• Consumers looking for a discount : Attracted by savings, they find a variety of products, from electronic gadgets to trendy clothing for men and women
• International buyers : Benefiting from translation into 18 languages and deliveries in 220 regions, they discover unique items that cannot be found in their country.
• Entrepreneurs and resellers : Individuals and professionals prefer AliExpress for its wholesale and dropshipping options, thus exploiting the advantageous rates for their store
• Gadget Enthusiasts : Always looking for the latest technological novelty or the trendy gadget, they find their happiness on the site.
• Decorators and DIY lovers : To personalize their space, they draw on the wide range of decorative, furniture and DIY items offered by this company

In short, AliExpress is distinguished by its ability to meet the needs of a diverse clientele, thus reflecting the richness and universality of the content of its proposal.

Features

The Chinese site is one of the most popular e-commerce platforms in the world, offering a multitude of features to improve the shopping experience of its users.

1. Extensive Product Catalog

Explore an endless range of products from different sectors.

• Diversity of categories: From fashion to electronic gadgets to home decor, AliExpress covers a multitude of categories.
• Global selection: Thanks to sellers from all over the world, the site offers a wide selection of unique products.
• Product types : clothing, jewelry, watches, electronics, games, decoration, furniture, tools

2. Intuitive Search and Advanced Filters

Easily find what you're looking for with powerful search tools.

• Search by image: Users can upload an image to find similar products.
• Customizable filters: Filter results by price, seller rating, and more to refine your search.

3. Affiliate program

Generate revenue by promoting AliExpress products.

• Monetization: Earn commissions by referring products through the AliExpress affiliate program.
• Marketing tools: Access banner ads, links, and other resources to promote products.

4.Optimized for Dropshipping

Start your dropshipping business with tools designed for success.

• Easy integration: Compatible with several e-commerce platforms to simplify the dropshipping process.
• Wholesale rates: Take advantage of discounted prices when buying in large quantities.

5. Delivery and Warehouses

AliExpress, as an e-commerce giant, strives to deliver its products internationally in a timely manner.

Average delivery times

• Standard delivery: 15 to 45 days, depending on destination.
• Express delivery: 3 to 10 days, depending on the service chosen.

Warehouse Locations

• China: Main source warehouse in China for the majority of products.
• International warehouses: AliExpress also has warehouses in the United States, Europe (Spain, France, Poland) and Russia to speed up delivery in these regions.

Opting for a warehouse close to your location can significantly reduce delivery times.

6. Flexible Payment Options

Benefit from a multitude of options to pay for your purchases easily.

• Multiple currencies: AliExpress accepts payments in numerous currencies from around the world.
• Varied payment methods: Users can choose from multiple methods, including credit cards, PayPal, and others.

7. Dedicated Mobile Application

Shop wherever you are with the AliExpress mobile app.

• Shopping on the go: Browse, search, and buy products directly from your smartphone.
• Notifications: Get notified of offers, promotions, and order status in real time.

In conclusion, AliExpress offers a powerful combination of features to ensure a hassle-free and rewarding shopping experience for its users.

Pricing

When it comes to online shopping, AliExpress is often at the top of the list thanks to its affordable prices. Let's take a closer look at the pricing structures of this platform.

1. Account creation: Free and simple

The first step to access AliExpress offers is creating an account, a step that has its particularities.

• Total free: There are no fees associated with creating an account on AliExpress.
• Lack of subscription: Users are not required to commit to a monthly or annual subscription.

Although creating an account is free, the costs are mostly in the products themselves. This is where real tariff exploration starts.

2. Costs: Varieties at Competitive Rates

AliExpress is a sea of items, and each product has its own rate, often set by the seller himself.

• Price diversity: Depending on the category and the provider, rates can vary considerably.
• Featured Products Page: When browsing the women's fashion section, it's not uncommon to find items with an average price of around $10. Products like swimsuits or T-shirts can even start at $5.

It's a good idea to compare prices between different merchant sites for the same product, as there can be big variations.

3. Savings Tips: Codes and Vouchers

Every smart shopper is always on the lookout for the best bargains, and AliExpress is no exception.

• Promo codes: AliExpress offers discount codes on a regular basis to help shoppers save on purchases.
• Seasonal Deals: During certain times of the year, massive discounts are available on a wide variety of items.

With these tips in hand, every purchase on AliExpress can become a real deal.

All in all, AliExpress is a platform where the pricing structure is fairly straightforward, but with so many merchants and items, it's always good to do your research. Make sure you understand the associated costs before you make a purchase or start dropshipping.

Customer Support

AliExpress, as a leading e-commerce platform, strives to provide excellent service to its customers.

The quality of support and support is crucial to ensure a satisfactory shopping experience. Let's take a closer look at how AliExpress handles customer support.

1. Live Chat: 24/7 Support

When urgent concerns arise, a live chat is often the quickest method of getting help with your account.

• Continuous availability: The AliExpress chat service is available 24 hours a day, 7 days a week, ensuring that customers around the world can get help regardless of their time zone.
• Instant answers: Representatives are trained to provide quick and accurate answers to any questions or concerns.

This mode of communication is ideal for quick solutions to immediate problems.

2. Help Center: An Invaluable Resource

For those who prefer to look for solutions on their own, AliExpress offers a detailed help center.

• Abundant FAQs: The help center is filled with frequently asked questions, covering a wide range of topics.
• Detailed guides: From navigating the site to managing disputes, step-by-step guides help customers resolve issues.

This is a useful first step before contacting customer service directly.

3. Disputes and Resolutions: Buyer Protection

One of the most important aspects of any customer support is how disputes are handled.

• Dispute system: If a product does not arrive or does not correspond to the description, customers can open any dispute directly on the site.
• AliExpress mediation: If the seller and the buyer cannot reach an agreement, AliExpress acts as a mediator

This system ensures that customer interests are always protected.

4. Returns and Refunds: Clear Policies

Returns and refunds are sometimes required, and the e-commerce site strives to make this process as transparent as possible.

• Each seller has their own return policy, but most offer a 15-day return window.
• Once a return is approved, refunds are typically processed within 3 to 5 business days.

It is always advisable to read the seller's return policy before making a purchase.

FAQs

How much does AliExpress pay per sale?

AliExpress pays a commission to its affiliates based on sales generated from their channel. The commission rate varies from 0% to 9%, depending on the product category.

How do I access the AliExpress site in French?

The AliExpress France store website can be accessed from the French website www.aliexpress.com. Prices are expressed in EUR. This setting can be changed or displayed in dollars or a number of other currencies. Click on the French flag at the top left and choose a selection. In addition, there are even a few options for shipping goods only to France. When you browse the site in French, the entire site has been translated and includes information about item categories, settings, attributes, and maintenance suggestions.

Is AliExpress suitable for dropshipping?

Yes, AliExpress is a platform adapted for dropshipping (shipping by their subsidiary) because it offers a wide range of items at advantageous rates. Dropshippers can also take advantage of the AliExpress affiliate program to earn commissions on sales.

Are Alibaba and AliExpress the same?

No, Alibaba and the AliExpress marketplace are not the same. They are both owned by the Alibaba Group, but they have different purposes.

Summary

In conclusion to my review of AliExpress, we can say that this marketplace is particularly distinguished by the diversity of its articles. Individuals have access to a wide range of items, ranging from electronics to clothing, often offered at competitive prices. The platform, belonging to a large group in China, facilitates online purchases in a transparent way in France and elsewhere.

The search for items is optimized, and sellers on the site regularly provide detailed information about each item.

However, as with any online purchase, it is essential to check the feedback of other users and to be aware of shipping times. Over time, he has been able to strengthen his relationship with customers, offering a personalized account for each user, thus enriching the visit experience. Users should also pay attention to cookie settings when browsing for a more personalized experience.

In any case, it continues to strengthen its position among the leaders in online stores globally.

Other alternatives: Temu, Shein