Zight (ex-CloudApp): Screen capture and video sharing in one click

Review of Zight – Are you looking for real user feedback before investing in this screen recording tool? Formerly known as CloudApp, Zight has repositioned itself as a visual communication platform enhanced by artificial intelligence. With over 5 million users worldwide, including teams from Fortune 500 companies, this solution is worth exploring. Zight places a strong emphasis on visual communication to reduce misunderstandings in messages.

Zight places a strong emphasis on visual communication to reduce misunderstandings in messages.

In this comprehensive guide, I break down the features of Zight, analyze genuine user feedback, and help you determine if this solution fits your needs – whether you're in a startup, freelancing, or part of a large organization. Zight also stands out for its group collaboration uses, facilitating information sharing and effective communication within teams.

What is Zight?

Zight is an all-in-one screen capture & screen recording app designed to speed up team communication. The app offers a user-friendly interface that allows you to create, annotate, and instantly share screenshots, videos, animated GIFs, and files. It simplifies the management, organization, and secure sharing of these files through automatically generated links.

Moreover, Zight allows you to transform recordings into structured content, like step-by-step guides or meeting notes, to enhance productivity and collaboration.

The name change from CloudApp to Zight is more than just a cosmetic rebranding. The team used this transition to fix several historical bugs and introduce innovative AI features like Smart Actions.

Main Features of Zight

Zight's arsenal goes far beyond a simple screen recorder. The platform stands out for its diverse features, offering a complete range of functionalities for capturing, editing, sharing, and managing visual content, thus facilitating team communication and collaboration.

Zight is very easy to use and helps improve communication and productivity within teams or with clients thanks to its intuitive and efficient tools.

Screen Capture & Screen Recording

Zight allows you to capture images and screenshots, annotate, edit, and share them instantly. Image management and annotation are optimized for professional use, making it easier to convey precise visual information.

Video Recording

The tool offers HD screen recording, with the option to add audio commentary. Recordings can be easily edited with trimming, cropping, and filter application options, allowing you to enhance and personalize videos before sharing.

GIF Maker

Zight includes a gif maker that allows you to quickly create custom GIFs to illustrate concepts, instructions, or enhance visual communication. Creating, customizing, and sharing GIFs is done in just a few clicks.

Request Video

You can request video from clients or colleagues, who can then record and send videos via a link without prior installation, simplifying feedback collection or remote problem-solving.

Sharing & Link

Every captured or recorded content automatically generates a link (URL) ready to be shared on any communication platform. Instant sharing allows recipients to view or comment on files without creating an account.

File Management & Cloud Storage

All files (captures, videos, GIFs, images) are stored in the cloud, facilitating collaboration, access, and content management for the entire team.

With its powerful visual tools, Zight allows you to convey a clear message, avoid misunderstandings, and optimize communication, whether for training, customer support, or remote collaboration.

Screen Capture and Annotation

Screen capture and annotation is at the heart of Zight. You can capture a specific area, a full window, or the entire screen. The editing tools allow you to add arrows, shapes, text, and even blur sensitive information. Zight makes it easy to manage images, annotate them, and share them quickly, making it an effective tool for handling and storing images or screenshots.

Note: Some users express the desire for more advanced image annotation features.

The Zight recording quality reaches 4K for paid plans, ensuring clear captures even on high-resolution screens.

Video and Webcam Recording

Video recording captures your screen and webcam simultaneously in picture-in-picture mode. Zight allows for video recording in HD, including audio and webcam, for optimal visual communication. You can edit your recordings directly in the app with trimming, cropping, and filter application functions to enhance your videos. It is also possible to create GIFs and HD screen recordings with audio commentary. Ideal for product demonstrations or training tools where human contact matters.

GIF Creator

Animated GIFs allow you to illustrate a process in a loop without the weight of a video. Perfect for technical documentation or quick responses in Slack.

Zight offers an integrated gif maker, which allows you to easily create custom GIFs to illustrate concepts or instructions, then share them instantly to improve the clarity of your communications.

Zight AI: Artificial Intelligence for Productivity

This is where Zight truly stands out from the competition. The AI features include:

• 📝 Automatic transcription with subtitles in over 50 languages
• 🎯 Automatically generated titles and summaries for each video
• 📑 Smart Chapters that segment your videos into navigable sections
• ⚡ Smart Actions that turn your videos into guides, SOPs, FAQs, or bug reports

Zight's AI automatically converts your video recordings into structured content, like meeting notes, step-by-step guides, or FAQs, to facilitate communication and collaboration. Each generated content can be instantly shared via an automatic link: Zight creates a unique URL for each file, ready to be pasted into your emails, Slack, or any other tool, without the recipient needing to create an account.

According to Zight, Smart Actions users have reduced their documentation time by 50%. A support team can thus transform a simple screen recording into a knowledge base article with one click.

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Zight AI: Artificial Intelligence for Productivity

This is where Zight truly stands out from the competition. The AI features include:

• 📝 Automatic transcription with subtitles in over 50 languages
• 🎯 Automatically generated titles and summaries for each video
• 📑 Smart Chapters that segment your videos into navigable sections
• ⚡ Smart Actions that turn your videos into guides, SOPs, FAQs, or bug reports

According to Zight, Smart Actions users have reduced their documentation time by 50%. A support team can thus transform a simple screen recording into a knowledge base article with one click.

Comparison Table: Key Features of Zight

Zight Integrations: A Connected Ecosystem

The Zight integrations cover essential tools for modern collaborative work. The tool connects natively with:

• 💬 Slack – Share your captures directly in channels
• 📋 Jira – Native integration for documenting bugs with visual context
• 📧 Gmail & Outlook – Insert sharing links in your emails
• 📚 Notion, Confluence, Zendesk – Export Smart Actions with one click

The Jira integration deserves special mention. You can record directly from a Jira ticket, and the video automatically attaches to the issue. No more back-and-forth to explain a bug – show it with this application.

User Reviews on Zight: What Users Are Saying

I've sifted through user feedback on Capterra, G2, Software Advice, and GetApp to give you an objective view. Here's the summary.

On the positive side, users particularly appreciate the simplicity of sharing digital content and file management, especially for easily storing, organizing, and sharing screenshots, videos, or other documents via automatically generated links.

However, some users have reported bugs and issues, particularly with the Windows app.

What Users Love ❤️

The ease of use is a constant theme in user comments. With an average rating of 4.6/5 on Capterra, Zight is described as an easy-to-use software with an intuitive interface. Keyboard shortcuts allow for capturing in seconds. The app offers a smooth experience, whether for capturing, recording, or sharing visual content, and it is available on multiple platforms.

The Zight file sharing also impresses. Each capture or file shared in the app automatically generates a unique link, instantly copied to the clipboard, ready to be pasted into any communication platform. This efficient file management allows for easy storage, organization, and sharing of screenshots, videos, or other content, without having to navigate through folders or manually upload.

A support manager testifies: "Zight allowed me to create short tutorials and share them with my clients in one click. They watch the video multiple times without having to download anything."

Reported Friction Points 🙅🏼‍♂️

The negative feedback focuses on a few recurring points. Some users report occasional crashes, especially during recordings longer than 10 minutes. Upload issues have also been reported.

A user on Capterra shares their frustration: "I lost training videos due to upload failures. This happened to me 3 times in one day."

The absence of a native Android app remains a downside for those working on the go. Zight is available on Mac, Windows, iOS, and Chrome, but not on Android.

Pros and Cons of Zight

Zight Pricing: What Does It Really Cost?

Zight pricing comes in several plans tailored to different uses.

Free Plan

The free version of Zight lets you test the tool with some limitations. You have access to the last 50 created items – older ones become inaccessible once this quota is exceeded. The free trial of Pro features lasts 7 days.

Pro Plan

At $9.95/month (or $7.95/month billed annually), the Pro plan unlocks unlimited captures, 4K resolution, and secure sharing options. It's the preferred choice for freelancers and solo professionals.

Team Plan

Billed at $9/user/month ($8/month annually), this plan adds administrative controls, custom branding, and centralized team management. Ideal for group collaboration, it allows group members to share, organize, and manage their content efficiently within a common space.

Enterprise Plan

Pricing on request for large organizations with specific data security needs, SSO, and dedicated storage.

Zight AI Add-on

AI features (transcription, Smart Actions, Smart Chapters) are priced at $5/user/month extra. A worthwhile investment if you regularly produce documentation.

Pricing Comparison Table

Recent Developments and Improvements in Zight

The constant improvements in Zight show an active product team. Recent additions include:

• 🔊 System Audio (January 2025): captures system audio in addition to the microphone
• 📄 Export to Zendesk, Notion, Confluence with one click
• 📸 Scrolling screenshot on Mac (Windows planned)
• 🔍 Keyword search in AI transcriptions

The transition from CloudApp to Zight also allowed for the correction of many stability bugs reported by long-time users.

Zight vs. the Competition: How Does It Stand?

How does Zight compare to alternatives like Loom, Snagit, or Droplr? Here's my analysis.

Zight Customer Support: Responsiveness and Quality

Zight customer support is accessible via email and chat. The customer assistance typically responds within 24 hours according to user feedback.

A user notes: "Zight was professional. Support could be faster, but the product is exceptional."

The online help center offers detailed guides, FAQs, and video tutorials. For Enterprise accounts, a dedicated account manager is assigned.

Who Is Zight For? Profiles and Use Cases

Zight primarily targets professionals who need to communicate visually on a daily basis. It is particularly suited for group collaboration, especially for teams using cloud solutions like Microsoft Teams or Slack, thus facilitating communication and information sharing within collaborative workspaces.

Moreover, Zight allows for the automatic transformation of video recordings into structured content, such as meeting notes or step-by-step guides, to optimize productivity and facilitate the dissemination of actionable information.

Support and Customer Success Teams

Responding to tickets with an explanatory video reduces back-and-forths and improves customer satisfaction. Smart Actions allow these videos to be turned into FAQ articles. Thanks to Zight's AI, video recordings can also be converted into structured content, like step-by-step guides or FAQ articles, thus facilitating communication and collaboration within teams.

Product and Development Teams

Documenting a bug with an annotated video drastically speeds up resolution. The Jira integration is particularly valuable here.

Marketing and Communication

Creating mini-tutorials, product demonstrations, or content for social media becomes faster. Zight facilitates the creation and sharing of video content for social media and marketing communication, allowing you to easily produce and distribute professional videos tailored to your needs.

Training and HR

Training tools allow onboarding new employees with procedural videos. Smart Actions automatically generate accompanying guides. Additionally, Zight allows for the automatic transformation of training videos into structured content, like accompanying guides or SOPs, thus facilitating communication and collaboration.

Freelancers and Consultants

Explaining a mockup, report, or deliverable remotely without organizing a meeting: a considerable time saver.

Data Security: What Zight Guarantees

Data security is a major concern, especially for companies handling sensitive information.

Zight is SOC 2 Type 2 certified, ensuring strict controls over security, availability, and confidentiality. User data is not used to train AI models.

Secure sharing features (password, expiration, domain restriction) add an extra layer of control.

My Verdict: Should You Adopt Zight?

After analyzing reviews on Zight, its features, and pricing position, here's my assessment.

Zight stands out for its rich features, including screen capture, editing, sharing, security, AI, and customization, making it a comprehensive tool for visual communication and collaboration.

The efficient file management and instant sharing allow for easy storage, organization, and sharing of screenshots, videos, or other digital content via secure links. Additionally, Zight facilitates group collaboration through integrations with cloud solutions like Slack or Microsoft Teams, thus optimizing teamwork.

Zight is an excellent choice if:

• ✅ You need a versatile tool (capture, video, GIF, annotation)
• ✅ You're interested in automating documentation (Smart Actions)
• ✅ You work with tools like Slack, Jira, or Zendesk
• ✅ You value simplicity and speed of sharing

Zight is not ideal if:

• ❌ You need advanced video editing (prefer Camtasia)
• ❌ You primarily work on Android
• ❌ You're looking for a 100% free tool without limitations

The value for money remains competitive, especially compared to Loom. The AI features justify the extra cost for those who regularly produce documentary content.

Conclusion: Take Action

Zight (formerly CloudApp) has evolved to become an essential communication app in the arsenal of digital professionals.

The Zight app allows you to easily transform recordings into structured content, like guides or actionable notes. Combining traditional screen capture with modern AI capabilities makes it a relevant solution for gaining team efficiency and individual productivity. Additionally, the app facilitates group collaboration through its sharing and integration features with tools like Slack or Microsoft Teams.

If you're still unsure, take advantage of the 7-day free trial to test the Pro features. You'll quickly see if the tool fits your workflow.

👉 Try Zight for free and discover how to transform your visual communications.