Detailed Full Review of Kissflow: All you need to know (2024)

Kissflow is one of the most popular BPM software available on the market. The #1 Digital Workplace software, used by over 10,000 customers in 160 countries

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4.6

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What is Kissflow?

Kissflow is one of the most popular BPM software available on the market. It allows businesses of all sizes to manage their internal processes. Kissflow specializes in the field of human resources, from the onboarding of a candidate to the end of the contract, in one place.

Kissflow ensures that business processes are simplified and made smarter to boost productivity and efficiency.

Key features of Kissflow

Candidate tracking

The applicant tracking system accelerates the company's recruitment cycle. Kissflow has robust features, including built-in talent pools and one-click job posting.

Candidate follow-up includes:

  • Publishing smart jobs

With Kissflow, human resources teams can automate the distribution of job offers to numerous job portals with a single click.

  • Social collaboration

Social collaboration allows hiring managers, interviewers, human resources, and key decision makers to communicate effectively in real time.

  • Interview Comments

HR teams can gather qualitative feedback from candidates and use it to improve the hiring and interviewing process.

Other features included in candidate tracking include:

  • Creating a talent pool
  • Skills mapping
  • Employee references
  • A seamless experience
  • Real-time tracking
  • Simplified onboarding process

Onboarding

HR teams can streamline every step of the integration process, from asset allocation to documentation.

Onboarding includes:

  • Creating sustainable integration processes

Users can create a seamless onboarding process that makes newly hired employees feel special and connected to the organization.

  • Paperless onboarding

Organizations can do their part to reduce paper use and create an onboarding process

The onboarding feature allows human resources to ensure that onboarding is done without human intervention and paperless through online workflows and checklists.

  • Employee self-service

This feature allows employees to manage their profiles, submit documents, stay connected with team members, and have productive discussions.

Other features included in the Onboarding module include:

  • Collaboration platform
  • Seamless integration
  • Automated checklists
  • Digital signature
  • Smart notifications
  • Employee database

Performance

This allows users to customize their performance review process based on niche business requirements.

The performance characteristic provides:

  • Precise information

Users can draw accurate conclusions and get a complete picture of the key performance indicators of all employees from the dashboard.

  • Qualitative exams

Managers and decision makers can use employee performance data to identify performance gaps, identify the most productive employees, and reduce turnover.

  • Performance action plans

In the event of a drop in employee performance, managers can easily launch a performance improvement plan from the evaluation panel.

Other features included in Performance include:

  • 360 degree feedback
  • Performance analysis
  • Awards and recognition
  • Customizable workflows
  • Objectives and milestones
  • Customized training plans

Attendance and time

HR teams can use data to assess the work trends of different employees and use this information to drive productivity.

Attendances and times are included:

  • Customizing time records

Users can customize their schedule, low time off, vacation lists, and work weeks based on the requirements of their business processes.

  • Empowering employees

Timesheet entries can be effectively managed by providing employees with a self-service option that allows them to update information about time off, work hours, and more.

  • Payroll and biometric integration

Kissflow can be easily integrated with payment software and biometric devices to capture employee timers and minimize payroll errors.

Other features included in Attendance and Time include:

  • Reports
  • Fast approvals
  • Payroll integration
  • Paperless time tracking
  • Dynamic rules engine
  • Employee self-service

Leave management

With Kissflow's HR software, users can approve, reject, and manage time off without any hassle.

Leave management includes:

  • Overview

This allows users to effectively track and manage each leave request in real time.

  • Adherence to policies

HR teams can develop leave policies, update data fields on digital forms, and customize leave processes according to business needs.

  • Effective approvals

Automated approval flows allow users to request, reject, approve, and manage time off requests from any location, any device, at any time.

Other features included in leave management include:

  • Approval tracking
  • Interactive reports
  • Customized leave policies
  • Cancellation of leave
  • Payroll integration
  • Real-time calculations

Offboarding

Kissflow automates the various stages of the offboarding process such as asset recovery, access revocation, and exit interviews.

Offboarding includes:

  • Automated processes
  • Overview of turnover

Enables HR teams to collect and record accurate data throughout the eviction process and assess it to identify turnover trends.

  • Seamless workflows

Thanks to transparent workflows, users can follow the entire onboarding cycle.

Other features included in Offboarding include:

  • Employee resignations
  • Exit interviews
  • Security notifications
  • Document essays
  • Departure checklists
  • Compliant decommissioning

Integrations

Although Kissflow was originally designed for Google Apps customers, it is now aimed at all types of business users. Even today, Kissflow works better with Google products. However, as it provides webhooks and APIs that can be linked to other software, integration options have expanded.

Kissflow can be integrated with:

  • Caspio
  • Stripes
  • QuickBooks
  • Google Drive
  • Basecamp
  • JIRA
  • Trello
  • Slack
  • Evernote
  • Xero
  • dropbox
  • QuickBooks
  • Google Apps
  • SAP
  • Salesforce

Rates

Kissflow offers users three pricing plans.

Starter

Price: $390 per month

Number of users: 20

Includes:

  • Reports and analyses
  • Case management system
  • Automated workflow routing
  • Form and Workflow Designer
  • SLA policy and escalations
  • Audit log and integrations

Professional

Price: $690 per month

Number of users: 50

Includes everything in Starter Plus:

  • Public forms
  • Access to the API
  • Executing the connection
  • Policy-based service level agreements
  • Algorithmic assignment of tasks
  • Advanced form fields

Business

Price: $1500 per month

Number of users: 100

Includes everything in Professional Plus:

  • SAML
  • Two-factor authentication
  • Custom subdomain
  • Synchronizing users
  • IP address whitelist
  • White glove support
Pros

✅ The best software for managing various work processes involving multiple employees

✅ Simple process for automating workflows

✅ The pricing structure adapted to small and medium-sized businesses

✅ Customer support

✅ Extensive APIs are available

✅ Great for employee onboarding

✅ Integration with GSuite

Cons

🔴 Problems accessing old expense reports

🔴 Exporting data is not easy

🔴 Email notifications need to be improved

🔴 It does not come with autoresponder features

🔴 Requires an internet connection at all times. No offline option

🔴 Process creator limitations

Founded in 2012

Headquarter in Chennai (India)

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