Detailed Full Review of Landbot.io: All you need to know (2024)

What is the Landbot?

Landbot is the best chatbot creator No-code. There are lots of ways you can integrate it into your website and create a chatbot for Facebook and Whatsapp. It's a cloud-based AI conversational solution that helps businesses create conversational surveys, landing pages, websites, lead generation chatbots, and more.

Landbot is the best no-code chatbot builder. You can integrate it into your website in several ways and create a chatbot for Facebook and Whatsapp.

What is the Landbot used for?

Landbot is used to create conversational chatbots for businesses. The chatbots created by Landbot are fully customizable and use a rich user interface to improve the chances of talking with visitors. This means that businesses can use Landbot to capture leads effectively. The integration options are also well done, as you can easily capture the tracks and transfer them to your favorite tool.

Landbot also allows you to improve your business processes by automating data capture. So you can easily capture data and send it to content management systems for storage and processing. To summarize, you can do the following with Landbot:

• Improving customer engagement
• Capturing prospects
• Personalize communication according to the visitor
• Automate data collection
• Better management of business processes
• Improving conversion rates
• Collect survey data
• Price calculator
  

What can you do with Landbot?

As we said at the beginning, Landbot is the most complete chatbot. So it comes with tons of different and powerful features.

Get ready to be surprised. 🤯

Templates

E-commerce chatbot template

Landbot has various chatbot flows ready to be used for your project. These are general chatbots, which are suitable for most of their customers. So don't expect to get a model that corresponds 100% to your needs and expectations. Most models are suitable for the following areas:

• Lead generation
• Surveys and questionnaires
• Customer support
• Product
• HR and recruitment
• WhatsApp

In total, they should have more than 50 models, so check it out, it might give you some ideas.

Chatbot personalization

You can completely personalize your chatbot. You can change the background, the header, the font... There are no limits to personalization.

They also provide you with plenty of design templates so you don't have to worry.

Conditional logic and advanced functions

If you understand something, you can see that Landbot didn't do things by halves.

Thanks to their advanced conditional logic, webhooks, and variables features, you have endless possibilities to create your chatbot.

Landbot integrates several formats

It is possible to display your chatbot in various ways thanks to the integration function. It will simply be a script in place on your website. So, you can display your chatbot in the following formats:

• Full page
• Popup
• Integrate
• Livechat

Chat manager

Landbot is not only a simple chatbot, it is also possible to take charge of conversations with your customers.

Landbot's conversational user interface-based platform can send information directly to customers for further processing while you're not present. This makes it possible to increase customer conversion rates surprisingly.

Thanks to the chat manager, you have access to conversation history, variables, and access to multiple features.

Chatbot WhatsApp & Messenger

Offer a new and powerful experience to customers who contact you via Whatsapp or Facebook messenger. The limits are endless, you can offer customers to buy directly from the chatbot by answering questions and guiding them to the purchase, you can also set up a survey system, give advice...

Get analytics of your WhatsApp campaigns based on message delivery and opening statistics, send segmented campaigns using filters based on data collected by your chatbot.

You can also easily track and inform your users using templates that can be sent automatically or as part of a marketing campaign.

Chatbot measurement and analysis

Keep an overview of each chatbot's performance using the built-in metrics system. You will be able to:

• Analyzing the fall in chatbot flow
• Track the number of active and new chats, messages received, messages sent for any robot and any time period.
• Analyze agent reports
• See the number of users

Features

Like most other chatbot creation applications, Landbot is a useful tool that will allow you to create a chatbot.

However, since it does not require coding, it can be used by almost anyone. This means that advanced users can speed up the development process, and even novices can use the system to build a chatbot for their website and launch it relatively quickly. Just remember that you need to know what you're building before you start, so get started with the development process with a script.

Another useful feature of the Landbot builder is the availability of its templates. They include options for a wide variety of standard chatbot uses, including:

• Lead generation (including solutions specific to real estate and insurance)
• Contact form
• Customer feedback (including doctor-specific options)
• Investigations
• Customer support (including an option to take human care of a cat)
• FAQS
• Product recommendations
• Job application and conversational resume
• Request for leave

Some of the above templates are also available for WhatsApp.

Automates conversations with customers

As we enter the new age of technology, we recognize that communication is the key to building good relationships with customers and business partners. Landbot provides a vital foundation for all businesses and organizations to build healthy work and customer relationships through friendly conversations.

Many organizations struggle to get traffic to their websites. Not only do they want to increase the conversion rate intelligently, but they also want to gain potential customers while they're at it. Landbot allows a business or organization to automate the conversation on the website as well as across various social media messaging channels in order to convert intelligently and more than ever.

Without a single line of code, Landbot users have the freedom to design, analyze, and deploy their conversational strategies using a single way to send information across multiple messaging channels.

Capture qualified leads on your website

Whether you're building conversational relationships with customers on email channels or on your website, having a solid customer support system can get you qualified leads in a short amount of time. You can streamline your customer service operations and simplify written conversations with your customers by using Landbot, the ultimate solution for building chatbots without coding.

Engage users on channels like WhatsApp

WhatsApp is considered to be the number one messaging channel. Proactive messaging on WhatsApp allows the user to connect with friends, family, team, and co-workers 24/7. Many organizations are abandoning the idea of using traditional email to reach customers and are using social channels like WhatsApp and Facebook for maximum interaction and engagement.

Landbot's intuitive campaign manager on social channels will allow you to integrate your chatbot on WhatsApp and establish promising relationships with your potential customers.

Offers transparent customer support options

Landbot is an unparalleled email manager that provides manufacturers with the communication/chatbot tools needed to create engaging, interactive, and satisfying customer service experiences.

Fast integration and creation of transparent flows

Landbot.io allows a user to design and deploy powerful but customer-satisfying automated conversations for Facebook messenger, WhatsApp, and other applications. In addition, it integrates the personalized chatbot into your official website as well as other applications that you already use to communicate with your customers.

Another advantage of using Landbot is that every action takes place in real time: from sending information to the CRM, to users who choose one of the conditioning components of the journey, to automated conversations, to using data for instant messaging and triggering customer-focused campaigns.

Integration with your CRM

With Landbot, users can build customer-centric journeys that connect your team to your WhatsApp account, CRM, and website.

For example, conversational forms inform the user about the presence of a qualified lead in the sales process and a new WhatsApp subscriber. The subscriber receives automated notifications and reminders from the user's sales force.

So the user team does not need to do anything because it is a no-code application.

Right now, conversations with customers are helping young salespeople and marketers increase their businesses' conversion rate. Landbot is a comprehensive solution for anyone looking to integrate a no-code chatbot into their website: from empowering your sales team to making life easier on the other end of customer service calls. You can continue to do business while creating exceptional conversational experiences at scale for your customers.

Pricing

You can see the full list of Landbot's plans on their website, the lists below are indicative and were posted on October 24, 2020. Please review the current features of each plan before registering or purchasing.

Sandbox plan

The sandbox plan is free to use. Here are some of the features that come with the free sandbox pack:

• 100 cats per month
• Human takeover at any time
• Slack integration
• Unlimited chatbots
• Zapier integration

Starter plan

The price of the starter plan is as low as 30 euros per month. Here are a few benefits included in the paid basic plan:

• Unlimited discussions
• A/B and split tests
• Stripe integration
• Facebook messaging
• Integration of Mailchimp

Pro plan

This package only costs 100 euros per month. Nearly 69% of our customers choose this option. Here are some of the features of this package:

• Dialog flow
• Google sheets
• Formulas
• Unlimited discussions
• Facebook messaging
• Remove the watermark from Landbot.io
• Webhooks

Business Plan

Landbot.io's business plan is priceless because the user customizes the whole package himself. However, some of its characteristics are as follows:

• Priority support
• Salesforce integration
• Zendesk integration
• WhatsApp Business API
• All the characteristics of a professional plan

The Business plan allows for more advanced integrations but the price is based on customer needs. Remember that if you take out an annual subscription, you will receive a 30% discount!

If you want to get a chatbot on Whatsapp, you will have to pay €50 more per month to get up to 500 conversations per month. Plus, it's only compatible with their professional plan.

Alternatives

Here are some alternatives of AI chatbots powerful to Landbot, in case it doesn't meet your needs:

1. IntelliTicks

The free plan of this chatbot is quite limited, since it only offers 60 chats per month, but it offers a human agent to reinforce your chatbot. This makes it a good option for some businesses that need this security.

2. Drift

This chatbot creation tool allows your customers to buy from your business in real time, through one-on-one conversations.

By integrating the Drift chatbot into the website, you would be able to get more qualified leads and book numerous meetings for your sales force.

3. Intercom

Intercom offers its users the opportunity to engage, interact and converse personally with each customer.

4. Zendesk Support Suite

This chatbot creation tool provides exceptional customer support through emails, social media platforms, mobile phones, and even voice. In addition to over 90 integrations, you can benefit from comprehensive data reporting, like Landbot.

5. HubSpot Marketing Hub

A total of 64,500 customers use HubSpot Marketing Hub around the world to engage and engage with their customers.

The applications come with a powerful free CRM and other tools that a business needs to better grow.

Analytical

Landbot provides fairly basic analytics. It provides a basic dashboard with the number of active and new chats and the number of messages received and sent:

Additionally, you can also see all the users (and their characteristics) who have spoken to your chatbot:

But the best part is flow analysis. Through a chatbot in Landbot, you can see how users have navigated your chatbot flow and where they stop. For example, if your first question is “How old are you?” , this dashboard gives you a good overview of user responses. A very interesting feature.

Flow analysis in the Landbot

Integrations

With Landbot, you have a lot of integration options.

However, not all integration options are available in all plans, which is a big disadvantage for businesses that may need to upgrade their plan to access their preferred tool integration. Available integration options include:

• Google Sheets (only available on the professional plan and higher)
• Zapier (available on all plans)
• MailChimp (only available on the Starter plan)
• Salesforce (only available on the Business plan)
• Stripe (only available as part of the Starter plan)
• Slack (available on all plans)
• Sendgrid (only available as part of the Starter plan)
• Zendesk (only available on the Business plan)
• Dialogflow (only available on the professional and higher plan)
• Calendly (only available on professional and higher plans)

Customer Support

Landbot has an extensive knowledge base with numerous articles on how to build a chatbot. They also provide customer support via email and chat, and have a large community on Facebook.

• Tutorials
• Documentation
• Customer support

FAQs

What is Landbot?

Landbot is a no-code chat builder for websites, Whatsapp or Facebook messenger.

Is Landbot the best solution for creating chatbots?

We can't answer this question without knowing your needs. However, you can read our reviews about the landbot or contact us directly.

Is Landbot good?

Landbot is a highly recommended chatbot builder for websites. Outside of websites, people choose and use Landbot for its WhatsApp integration that most other chatbot builders don't have.