Detailed Full Review of Odoo: All you need to know (2024)

What is Odoo?

Odoo is a management software suite ERP available in an open-source version that dynamically meets the needs of businesses of all sizes.

• Origin : Founded in San Francisco by Fabien Pinckaers.
• Complete solution : Odoo offers a suite of integrated tools for business needs even in its free version
• Modularity : Odoo stands out for its flexibility, adapting its functionalities to each user.
• Positioning : Despite fierce competition with giants such as SAP and Netsuite, Odoo is in the top 3 ERP (Enterprise Resource Planning) for SMEs
• Growth : An impressive increase in more than 50% of its revenues in a decade, coupled with an increase in financing in 2023.
• More than business software : Odoo transcends the concept of software, offering a scalable solution to businesses, combining simplicity and power.

Odoo is not only a tool, but a revolution to support businesses in their digital transformation.

Who are the users of Odoo

Odoo is an essential reference for many professionals.

Target customers

• Advanced professionals for your business: Odoo is ideal for those whose business has already grown for their employees
• Freedom for the Chartered Accountant: remote management of accounting modules, allowing them to import or consult essential documents.
• Education: all employees in the education sector
• Cost reduction: Thanks to this availability, customers can reduce operational and management costs
• Other: E-commerce Sales, Management Services

Business Sector and Adaptability for Business

• Entrepreneurs from All Horizons: Whether you are a liberal professional, individual entrepreneur, manager of a VSE/SME, micro-entrepreneur or an association, Odoo meets your needs.
• Flexibility for small businesses and SMEs: The varied offers offer the ability to adjust and evolve according to management needs.

Number of Users

• Chartered Accountant Access: Your chartered accountant can become a user at no additional cost for the accounting module.
• Unlimited Users: For the accounting module, the number of users has no impact on the cost. However, other paid modules can adjust the rate according to the number of users.

Odoo has positioned itself as an essential Enterprise Resource Planning tool, adapted to the management of the varied needs of modern entrepreneurs. Immerse yourself in simplified and efficient business management with Odoo.

Features

Odoo is a suite of applications to help businesses manage their daily operations.

Whether it's customer relationship management (CRM), sales, marketing, or accounting, Odoo has everything to cover you.

Let's take a closer look at the key features that make Odoo software a powerful choice for managing small and large businesses.

CRM

Your CRM Customer Relationship Management Solution

One of the key elements of the Odoo suite is CRM, an essential tool for nurturing and managing your contacts and prospects.

• Lead Management: Track leads in your CRM sales pipeline
• Smart Predictions: Get forecasts and tips for managing opportunities in your CRM
• Intuitive interface: Enjoy a smooth user experience in your CRM and easy to use.

With Odoo CRM, you have total control over your contacts, and its easy use makes it a perfect choice for small and large businesses alike.

sales

Sales Automation and Management

Odoo Sales works in tandem with CRM, offering features to simplify the sales process.

• Quotation creation: Create and customize your quotes and invoices.
• Order Management: Automate your orders and manage your contracts easily.
• Cross-selling and Up-selling: Use tools to improve your sales.

Odoo Sales offers you comprehensive tools to manage your sales, from creating quotes to closing the deal.

Marketing Automation

Target and Engage Your Audience

Marketing automation is a major asset in Odoo software, helping you reach your audience accurately.

• Marketing campaigns: Create targeted campaigns based on demographics or interests.
• Email Marketing: Use templates for beautiful email campaigns.
• Automated Workflow: Control the customer journey through automation.

The Odoo Marketing Automation software allows targeted and effective interaction with your customers, optimizing your return on marketing investment.

Project Management

Agile Project Management for business services

Odoo Project offers project management features for teams using agile methodologies.

• Change Management: Respond quickly to unexpected changes.
• Team Collaboration: Use live chat, share whiteboards, and more.
• Scheduling: Manage budgets, deadlines, and allocate tasks.

The Odoo Project software is a flexible and dynamic tool, suitable for teams looking for an agile approach to project management.

Web sites

Create and Manage Your Websites

With the Odoo Website software, creating and managing your website becomes an easy and enjoyable task.

• No Code website design: Use drag and drop to build your site.
• SEO: Odoo manages website SEO optimization to maximize visits.
• Live Chat and Customer Portal: Engage your visitors and customers.

Odoo Website is a user-friendly tool that allows even beginners to create and manage a professional website.

Accountancy

Accounting is crucial for SMEs and other businesses; Odoo is the solution.

• ‍Simplicity: Intuitive interface for hassle-free business accounting. Centralization of and updating of data to reduce errors.‍
• Adaptability: Odoo evolves with your business. Easy management of invoices and tax returns.‍
• Integration: Beyond accounting, integrates with other business management tools.‍
• Real-time access: Overview at any time via the mobile app.

With Odoo software, accounting becomes a strategic, simple and effective asset for your SME.

Invoicing

Simplify Your Billing

The Odoo software invoicing tool is central to many other applications, offering an easy way to manage your sales contracts.

• Automatic Invoicing: Create recurring invoices automatically.
• Invoice Management: Manage your invoices and customer invoices in one place.
• Payment integration: Accept payments via PayPal, Stripe, and more.

Odoo Invoicing offers you a complete solution to manage your invoices and payments efficiently.

Odoo software hosting

Discover the key details of the hosting offered by Odoo, a leading Enterprise Resource Planning platform.

Odoo software cloud platform: the Odoo software offers a robust cloud platform that covers the entire development cycle, from coding to production.

• Development, Staging and Deployment: A gradual approach for a smooth transition.
• Odoo.sh: An extended branch view for developers.
• Tight integration with GitHub: Simplifies the work of developers by facilitating mergers and deployments.

Opt for official Odoo software hosting, much more than just hosting.

All-in-one platform

• PaaS + IaaS
• Data replication
• Pre-production servers

Security and Continuity

• Daily backups
• Automated tests
• 24/7 monitoring

Flexibility and Control

• SSH access
• DNS & routes
• Email gateways: Unlimited and self-configured.
• Your Runbot

For those looking for a reliable and complete Enterprise Resource Planning hosting solution, Odoo is positioned as an essential choice.

Odoo Studio

Odoo is an ERP revolution in Personalization

Discover how Odoo Studio allows you to go beyond standards in customizing your applications.

• Odoo commitment: An emphasis on unprecedented accessibility and flexibility.
• Free for life: Enjoy continuous access with no user limit.
• User-friendly approach: Customizing advanced screens has never been easier.
• Report builder: Easy to create thanks to drag and drop.
• Diverse views: Charts, kanban views and many other formats at your disposal.
• Integrated automation: Introduce business processes without diving into code.
• Productivity boost: Take advantage of an integrated messaging system, business intelligence and automated actions.
• Responsive design: For smooth use on all devices.
• Adaptability: Adjustable interface for each screen size.

To conclude, Odoo Studio is the obvious choice for businesses looking for innovation without the hassles of traditional development. Make your visions a functional reality.

Mobile app

Find out how the Odoo mobile platform can improve the shopping experience of your customers and increase the efficiency of your Enterprise Resource Planning.

• Adaptation to Customer Behavior: Most customers prefer to buy online via mobile. With Odoo Mobile for Android & iOS, you convert your e-commerce into m-commerce.
• Flexibility and Accessibility: No need for a computer. Shop anywhere, anytime.

Key features of Odoo Mobile:

• Universal access: Access all Odoo applications directly from your mobile.
• Optimized for everyone: Whether you are on an iPhone or another iOS device, Odoo offers a suitable interface.
• Stay in the know: Push notifications keep you up to date with every task or action.
• Adaptability: Content optimized for every screen size, ensuring a flawless experience.
• Compatibility: Odoo Mobile is compatible with on iOS and Android‍

Optimize the efficiency of your Enterprise Resource Planning with the Odoo mobile application. Offer your customers an unparalleled mobile shopping experience while improving the management of your business.

Integrations

Odoo can be integrated into a multitude of services, increasing its efficiency for businesses of all sizes and budgets.

• Android: Mobile application to access your data at any time.
• ERP: Odoo software links to various ERP (Enterprise Resource Planning) systems, but be sure to limit these integrations for a better experience.

The accessibility of the Odoo software is reinforced by its integrations, providing a flexible solution to business needs.

Customer Support

Odoo has a full range of customer support services offered, a versatile business management software.

• Live Chat: Live chat service available during regular business hours.
• Phone Support: Contact Odoo experts by phone during office hours.
• Email support: the Odoo software offers email support for all users of its platform.
• Video Tutorials: Various tutorials are available on the Official YouTube channel from Odoo.
• FAQs: the Odoo software provides numerous FAQs on its site, complemented by a solid knowledge base.
• Community Forum: A place where users can ask and answer questions based on their experiences with the software.
• Blog: Odoo also has a blog where it presents customer case studies and a multitude of business tips.

Odoo customer support is vast, varied, and is designed to respond quickly to user needs, whether by phone, email, or live chat. Additional resources, such as video tutorials and the blog, add even more value to their service offering.

Security and Confidentiality

Explore the key measures that ensure security and privacy on Odoo software, a leading open-source tool.

System and Physical Security

• Servers under Lisecure nux, limited access to engineers via SSH keys.
• Hosting at OVH, Google Cloud with physical controls: restricted areas, 24/7 surveillance.

Information Protection and Encryption

• No storage of credit card information.
• Secure transmission and total encryption
• 256-bit SSL for all communications.

Network Defense and Software Security

• Anti-DDoS defense, firewalls, and countermeasures.
• Access rate limit as early as Odoo 12.0 and regular audits by third parties.
• Proactive security against vulnerabilities such as SQL injections, XSS attacks.

Management and Conservation

• Collection of essential data with adapted preservation
• Specific retention periods depending on the type and subscription of the service.

Odoo guarantees exceptional security and confidentiality, offering a solid platform while maintaining the integrity of its users.

Pricing

Odoo offers price ranges for everyone.

Learn about the pricing structure of the Odoo software to see how this software can adapt to your budget.

Yearly and monthly rates

• One App Free: Free version for an application with unlimited users.
• Odoo Online - Standard: $24.90 or US$ 31.10 per user per month for all applications.
• Odoo Online - Personalized: $37.40 or US$ 46.70 per user per month with options like Odoo Studio, Multi-enterprise, and external API (s).

Odoo Online Hosting Options - Custom

• Odoo Online with a service pack upgrade
• Odoo.sh (The cost of hosting on Odoo.sh is not included in the upgrade)
• Your own servers

With its range of prices or its open source positioning, the Odoo software offers a solution for every need, ensuring an excellent quality-price ratio for your ERP software.

Alternatives to Odoo

Odoo has several professional alternatives to Odoo that are below:

1. ERPNext

ERPNext is an open-source ERP software for businesses looking for a flexible and modular solution.

Features

• Accounting Management
• Human resources
• Database for your Sales and Purchases
• Point of sale

Pricing

Small Business: $50/month (ideal for teams of around 50 employees) with features like:

• Unlimited users
• Managed hosting
• Product warranty

Enterprise: Customized (ideal for organizations with complex processes) including:

• Unlimited users
• Managed database hosting
• Product warranty
• Account manager
• Priority SLA
• Phone support
• Support for large databases

Open Source: Deploy on your own server. Ideal for businesses with a technical team. Licensed under GPLv3.

🔗 ERPNext affiliate link

2. SAP Business One

SAP Business One is an ERP designed specifically to meet the needs of small and medium-sized businesses.

Features

• Financial Management
• Customer relationship management (CRM)
• Manufacturing and production
• Database

Pricing

• Pricing on request. It is recommended that you contact SAP to get a quote tailored to your needs.

🔗 SAP Business One affiliate link

3. Microsoft Dynamics

Microsoft Dynamics software is a robust and scalable ERP offered by Microsoft.

Features

• Advanced financial management
• Integrated CRM solutions
• Automation and analytics tools

Pricing

• Business Central Essentials: Starting at $70 per user/month
• Business Central Premium: Starting at $100 per user/month
• Customer Service Professional: $50 per user/month (then $20 per user/month for subsequent qualifying applications)
• Sales Professional: $65 per user/month (then $20 per user/month for subsequent qualifying applications)
• Sales Enterprise: $95 per user/month (then $20 per user/month for subsequent qualifying applications)
• Premium Sales: $135 per user/month
• Microsoft Relationship Sales: $162 per user/month
• Microsoft Viva Sales: $40 per user/month

🔗 Microsoft Dynamics affiliate link

Opt for the ERP alternative that best meets your needs and propel your business to new horizons.

Final Verdict

Odoo is undoubtedly a robust platform for any company looking to optimize its management and its database.

Available in an open source version and combined with a comprehensive suite of applications, makes it an attractive option. Businesses should definitely consider Odoo Open Source software when selecting a management solution.

Note: Some details, such as customer support details or information about recent updates, may require additional data to enrich the content.