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Why Ooma?
Ooma is a VoIP solution affordable and reliable for individuals and small businesses. With free calls for residential people, a installation in 15 minutes, and features like the virtual answering machine Or the videoconferencing, Ooma meets modern needs.
Ses cloud data centers And his 24/7 support ensure a smooth experience, although alternatives like RingCentral offer more integrations. Whether you are an individual saving on your telephone bill or a small business that optimizes its communications, Ooma is a solid choice.
Key Ooma Office Features
While Ooma Office is renowned for its excellent value for money in VoIP, here is precisely what it offers users.
Virtual receptionist
The Ooma virtual receptionist manages your calls automatically using pre-recorded messages. It redirects calls to the right person without going through an agent.
- Choice of options via keyboard or by voice
- Direct callers to the right person or department
- Multilingual messages (English, Spanish, French, etc.)
- Home phone service
This feature makes your business accessible 24 hours a day without mobilizing a dedicated human resource.
Ooma Meetings (video conference)
With Ooma Meetings, available on Pro and Enterprise plans, you organize video conferences with up to 25 participants.
- Maximum duration of 2 hours
- Screen sharing, integrated chat
- Password protection
- Simplified meeting recording and invitations
A practical tool for distributed teams or exchanges with your customers, even remotely.
Call recording
Reserved for Pro and Enterprise plans, automatic or manual call recording helps train your teams, monitor the quality of service and keep a reliable record of exchanges with customers.
Recordings are available for 30 days, enough time to review essential exchanges.
SMS messaging and internal chat
Send and receive text messages from your business number using the mobile app or desktop software (Pro only).
- Maximum length of outgoing messages: 2048 characters
- Unlimited messaging (no shortcodes or SMS to free numbers)
- Internal chat with presence and team directory on higher plans
Internal and external communication becomes faster and smoother, improving the efficiency of your business.
Enhanced call blocking
All plans allow blocking up to 100 specific numbers. Blocked calls simply hear a busy signal.
On the Pro and Enterprise plans, you also benefit from automatic blocking of anonymous numbers or numbers on a community blacklist, increasing protection against unwanted calls.
Affordable international calls
With Ooma, calls to the United States, Canada, Canada, Mexico, and Puerto Rico are unlimited. No unlimited international package, but rates for other countries remain very competitive.
Calls to other Ooma users abroad are free, a significant savings for international businesses.
Simple call management
Ooma offers an intuitive inbound call management system that's ideal for small businesses.
The simplified interface of this telephone service allows you to easily manage conferences or transfer calls.
- Easy to set up conference calls
- Direct, assisted, or voicemail transfers
Without overly complex features, this service is perfect for small teams looking for a phone number.
Ooma Office offers comprehensive, easy-to-use, and highly effective features to meet the essential needs of small businesses or freelancers, with an excellent cost-functionality balance while avoiding hidden costs. A smart choice for those looking for a reliable VoIP solution without complicating their lives.
Conclusion
Ooma is a reliable VoIP service for most businesses.
With nearly 20 years of experience in the industry, its plans go beyond simple necessity to ensure that customers get the most out of its VoIP solutions. The free resources on its website allow potential customers to do thorough research and feel confident with the Ooma Office Pro service before even speaking to a sales representative.
FAQS
What home phone service does Ooma offer?
Ooma offers home phone service via Ooma Telo. The Basic plan (taxes ~$6-9/month) includes free U.S. calls, while the Premier plan ($9.99/month) adds a second line and international calls. The devices are simple to set up and compatible with IP phones.
What is the Ooma Office phone service and who is it for?
The Ooma Office is a cloud phone service designed for small businesses and freelancers. It offers local/toll-free numbers, a virtual answering machine, and video conferences. Starting at $19.95/month per user, it is ideal for small and medium-sized businesses in the United States looking for a flexible VoIP solution.
How does Ooma phone service differ from traditional landlines?
The Ooma phone service uses VoIP technology, operating via the Internet rather than a landline. This reduces costs (free calls to the United States with Ooma Telo) and offers modern features like call management via a mobile app or Wi-Fi integration, unlike traditional services.
Can I use Ooma Telo with Wi-Fi?
Yes, the Ooma Telo Air model supports Wi-Fi, eliminating the need for an Ethernet cable. Connect it to your home Wi-Fi network to make calls. A stable Internet connection (minimum 1 Mbps) is required for optimal call quality.
Is Ooma only available in the US?
Currently, Ooma's services (Telo and Office) are primarily designed for the United States, with toll-free calls to American and Canadian numbers. International plans (World/World Plus) cover 60 to 70+ countries, but activation and devices are limited to US residents.
Where can I buy an Ooma Telo or subscribe to an Ooma service?
Buy the Ooma Telo at www.ooma.com ($99.99-149.99) or at retailers like Amazon, Walmart, or Best Buy. For Ooma Office, subscribe directly on the site. A $50 off Telo promo is available until June 14, 2025 with the code SummerSale.
