Detailed Full Review of Otter.ai: All you need to know (2024)

What is Otter AI?

Otter AI is one of the best transcription software and text-to-speech software on the market: it's not perfect, but its fast and accurate transcriptions, speaker identification, and streamlined management tools are.

Otter AI is available as an application for Android and iOS and also via a web browser.

Today, it's easy to make audio recordings of a meeting, class, or brainstorming session without the help of an assistant or secretary. Just activate a recording app on your phone and let voice recognition do the rest!

That ofOtter.ai, on the other hand, offers text transcripts that you can use, and makes these transcripts intelligent, versatile, and even customizable thanks to the platform's rigorous AI.

Who uses Otter AI?

In fact everyone but mainly 2 groups: Professionals in meetings, and those who participate in conferences or courses.

If you are a writer working alone or someone who is only interested in dictation, you won't really use this app. It presents a particular use case for podcasters and other writers, which I'll discuss in a moment.

But if you're meeting with a customer to discuss content, or if you're attending a conference or class, then Otter.ai can be a useful application for your arsenal - in part, as I'll explain below, because it's so easy to use.

Features

Maximize the productivity and collaboration of your meetings with Otter AI, the revolutionary real-time transcription tool that turns your discussions into structured, actionable notes.

1. Live transcript

Otter AI is reinventing the way we approach meetings, interviews, and events by turning every word into structured, easily actionable text.

• Real Time Transcription: Never miss a key moment again. Otter AI captures every word in real time in an interview, allowing you to focus on talking rather than taking notes.
• Productive meetings: With Otter AI, meetings become spaces for active collaboration. Important points are captured and structured, making each meeting more effective.
• Ease of Use: Intuitive and accessible, Otter AI makes transcription easy for everyone, whether you're in a conference room or working from home.

In conclusion, Otter AI is an essential solution for anyone looking to make their meetings more productive, collaborative, and engaging.

2. Automated Meeting Preparation

OtterPilot, an innovative feature in Otter AI, simplifies meeting preparation by integrating seamlessly into your calendar and automatically joining your virtual meetings.

• Calendar integration: Connect your Google or Microsoft calendar for automatic transcription scheduling.
• Virtual presence: OtterPilot joins your meetings on Zoom, Microsoft Teams, or Google Meet, ensuring that every word is captured, even if you can't be there.
• Automatic management: OtterPilot takes notes for you, freeing you from the constraints of manual note taking.

With OtterPilot, prepare for meetings with confidence, knowing that every detail will be captured, even when you're away.

3. Post-Meeting Collaboration

After each meeting, Otter AI creates a detailed summary with links to notes and slides that is automatically sent to all participants.

• Automated summaries: Receive a clear and concise summary of each meeting, making it easy to follow up and review.
• Easy sharing: Email summaries to all participants for seamless collaboration.
• Actions and Comments: Assign actions and add comments directly into notes for effective project management.

Otter AI is an essential partner for productive post-meeting collaboration, turning discussions into concrete actions.

4. OtterPilot for Sales Teams

OtterPilot for Sales is purpose-built to transform the way sales teams interact with customers and manage their data.

• Automatic Information Extraction: Automatically capture key data from your sales calls, simplifying data entry.
• Synchronization with CRM: Easily integrate with Salesforce and HubSpot for an overview of your sales pipeline.
• Increased productivity: Free your team from administrative tasks, allowing them to focus on closing deals.

OtterPilot for Sales is the perfect ally for any sales team looking to maximize efficiency and increase productivity.

5. Otter AI Education Solutions

Otter AI offers tailored solutions for the education sector, making courses more accessible and interactive for teachers and students.

• Automated Lecture Notes: Integrate Otter AI into your calendar for automatic note taking during online and in-person courses.
• Inclusive learning: Use real-time subtitles to make courses accessible to all students.
• Advanced Study Tools: Provide students with search capabilities, keyword highlights, and annotation tools for a rich learning experience.

Otter AI is transforming education into a more inclusive and interactive experience, helping students succeed in a modern learning environment.

7. Multiple Integrations for Maximum Flexibility

Otter.AI integrates seamlessly with a variety of platforms to improve your meeting and note management experience.

• Virtual meetings: OtterPilot™ automatically joins your meetings on Zoom, Google Meet, and Microsoft Teams to record audio, write notes, capture slides, and generate a summary.
• iOS and Android apps: Use OtterPilot to manage in-person and virtual meetings through our mobile apps.
• Otter for Slack: Otter automatically shares real-time updates with teams on Slack, ensuring seamless and ongoing communication.
• Chrome extension: Activate OtterPilot™ instantly for meetings on Zoom, Google Meet, and Google Calendar with our Chrome extension.
• Dropbox: Add an audio or video file to the Otter application folder in Dropbox for automatic transcription and sync.

This multi-integration feature makes Otter AI a versatile tool that can be adapted to a variety of environments and work styles, ensuring that you stay connected and productive no matter what platform you use.

In conclusion, the Otter artificial intelligence transcription service is a versatile platform that precisely adapts to the needs of various sectors, from business to education, by offering intelligent and collaborative transcription solutions. Whether you're looking to improve the productivity of your meetings or make education more accessible, Otter.AI is the tool you need.

Customer Support

Learn how Otter.AI revolutionized customer support to provide a smoother and more intuitive user experience:

• User Support: Simplified process with online tickets for quick requests, priority support for paid subscribers.
• Online resources: Quick start guide and FAQ updated regularly to help new users.
• Help Center and Tutorials: Video tutorials and guides for quick visual understanding, with extensive support for enterprise customers.
• User interface: Sleek design with an intuitive home screen, sections for personal and shared conversations for easy use.

In summary, Otter.AI offers improved and accessible customer support, ensuring an optimal user experience for everyone from beginners to experienced users.

Security

While Otter gets everything we say, security is an important part of the service! Otter.ai doesn't share its data with third parties, but it randomly selects raw audio data to teach its AI to better understand the human voice.

You must explicitly agree to allow Otter.ai to collect and use these snippets. The audio is automatically encrypted in the app.

Otter.ai does not share its data with third parties.

Pricing

Otter AI offers three pricing plans, each offering different features and capabilities tailored to your transcription needs.

Basic Plan (Free):

• prix : Free trial
• Recording Capacity: Up to 600 minutes of audio per month
• Features: Reading, exporting text, editing, and identifying the speaker.

Premium plan

• Price: $8.33/month per user (annual payment) or $9.99/month (monthly payment).
• Recording Capacity: 6000 minutes of audio per month.
• Advanced Features: Access to a selection of more advanced features.

Teams plan

• Price: $12.50/month per user (annual payment) or $14.99/month (monthly payment).
• Includes: All the features of the Premium plan.
• Team Management Tools: User statistics, centralized billing.

Each is designed to meet the different needs of users, ranging from basic personal use to more complex professional needs with team management.

FAQs

Does Otter.AI provide an API?

No, Otter.AI does not provide an API.

Does Otter.AI have access to my transcripts or recordings?

Otter.AI does not access your transcript or audio recordings unless the customer has given explicit consent to address specific product support issues and/or the user agrees to provide data to improve the system.

What languages are supported in Otter.AI speech recognition?

Otter.AI supports English transcription and speech recognition. This support focuses on the English language, ensuring accurate and efficient transcription for English speaking users. Currently, Otter.AI does not offer support for other languages, but keep an eye out for future updates as they may expand their language support over time.

Final Verdict

Overall, it's hard to find anything wrong with Otter.AI.

It's a hugely popular speech-to-text transcription app, and for good reason. First of all, its user interface is very well designed and takes no more than a few minutes to get started.

Additionally, Otter is available on both desktop and mobile devices. It's versatile, has a range of high-end features, and excels in performance. Customer support can be slow if you run into issues, but you'll get priority if you upgrade from a free plan to a higher one.

In fact, Otter is a great choice for anyone looking for a voice-to-text transcription application.