Detailed Full Review of CometChat: All you need to know (2024)

CometChat allows developers to quickly add text, voice, and video chat features to their websites and applications.

CometChat
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4.5

| 5

Free Version Available

Free Trial Available

Paid Version Only

Starting from

149

$

/month

What is CometChat?

CometChat is a PHP chat software using which users can interact with each other with the utmost ease.

This software allows users to do almost everything that is possible with other applications like Hangout, WhatsApp, etc.

So, using this application, you can easily chat, send messages, send or receive files, participate in voice conferences, and more.  

That's not all, users can also expect to play games after integrating CometChat.

CometChat PHP Software

Features

CometChat offers a wide variety of features, which can be improved with each release. For an overview of all of these features, read the CometChat review below.

1. Messaging application

It is a comprehensive messaging application that is convenient for users to use.

It is equipped with all the necessary and additional features that are essential to allow users to interact.

One of the main features of CometChat is that it also facilitates the broadcast function to users. Users can share a single message with multiple users at a given time.

2. Discussions and video conferences

With CometChat, users have the option to chat in groups.

Video conferences can also be organized with peers, which improves the means of communication.

So for users whose needs include group discussions and video conferences, CometChat is probably one of the best options out there.

3. Gaming

This is an additional feature that is just perfect for keeping users interested in the app. You can find a wide variety of games there. So, if you are bored, CometChat is the right software to use. There are 5 HTML games available that are fully compatible with the browser.

Therefore, users who are considering opting for CometChat should take note of the benefits and additional features of the games.

4. ChatBots

It is one of the most popular features that even Facebook has integrated into its messenger platform.

With the availability of chat bots, user engagement can be built with the brand.

Like other chat software, CometChat also has chat bots that can be of great help to users in a variety of ways.

One of the key features is that you can ask the robot questions in between discussions without having to leave the conversation.

5. Compatibility

CometChat is available on the various platforms on which your service or network operates.

Thus, the application can be used on the web and also accessible as a desktop application.

It is possible to integrate CometChat with Android and iOS mobile platforms.

Users who want to develop the Android/iOS application themselves can get the mobile chat SDK from the official CometChat website.

6. Plugins

One of the most interesting features of CometChat is that there are several plugins and add-ons that allow users to integrate CometChat into their product. Thanks to these plugins, it is possible to integrate various functionalities that were not previously available with the product.

Security and Confidentiality

Users who choose CometChat should know that the software's chat mechanism is completely safe and secure.

Users who want extra security can protect their group discussions with a password that prevents other users from accessing them. So CometChat users don't have to worry about their privacy and security.

Pricing

CometChat offers three different pricing models for different types of users. CometChat prices vary for application developers, event organizers, and SaaS platform integrators.

Only the App Developer price is listed below.

Starter:

  • Price: $149/month
  • Chat and main functions
  • GDPR compliance
  • Encryption in transit and at rest

Growth:

  • Price: $399 per month
  • All the features of the Startup plan
  • SMS and email notifications
  • Stickers, message translations, reactions
  • Moderation functions
  • Sharing real documents and whiteboards

Scale

  • Price: $749 per month
  • All Growth and Startup features
  • Voice transcription
  • Smart Surveys and Responses
  • HIPAA compliance

Business

  • Price: Custom price
  • All the characteristics of the ladder plan
  • Shared, dedicated, or on-site deployment

Customer Support

Cometchat's various contact options are as follows:

  • Email
  • Telephone support
  • Cat

Alternatives to CometChat

CometChat is a fairly robust live chat software, but it has some serious limitations.

Primarily, it no longer offers easy, self-hosted integration. A lot of people have been looking for the best CometChat alternatives and we are going to compile the best ones for all of you here!

Check out these other solutions that are just as good as CometChat, some of them even better.

1. ArrowChat

Example of ArrowChat on your website

ArrowChat is by far the best alternative live social chat software. It is based on jQuery and PHP and therefore works with 99% of existing websites. It has all the features you want, including private chat, chat rooms, video chat, built-in chat, mobile version, and more.

Pros

  • Extensive admin panel for easy settings and configuration
  • Self-hosting, so no monthly fees
  • Mobile version (Premium package and more)
  • Video chat included
  • Cheaper than the other options
  • Updated regularly

Cons

  • The user interface is a bit outdated, but the new Update to version 4 is superb and will soon be available for free.

2. AtomChat

Example of AtomChat on your website

AtomChat is the original version of CometChat. The problem is that it was abandoned by the team and few updates were made to bring it back up to speed. It's also no longer a self-hosting option, so you'll need to pay a monthly subscription.

Pros

  • Extensive admin panel for easy settings and configuration
  • Cloud hosting, so no server load worries
  • Mobile application (at an additional cost)
  • Video Chat (at additional cost)
  • Collaborative whiteboard and screen sharing

Cons

  • Expensive, it's a monthly subscription, starting at $49/month.
  • No self-hosting option
  • Lack of updates
  • Most features cost more
  • The user interface is very outdated

3. MooChat

Example of MooChat on your website

MooChat has a huge problem: it is only compatible with MooSocial. I'm only including it on this list because the options are becoming very limited outside of ArrowChat and Atomchat.

It's a decent Cometchat alternative if you're using MooSocial, otherwise, you'll have to turn to the others on this list.

Pros

  • A decent feature set with a back end
  • Good technical support
  • Deep integration with MooSocial
  • Free installation

Cons

  • Only works with MooSocial
  • Does not work on shared hosting
  • The user interface is outdated and lacks more advanced features.
  • Does not work with all SSL certificates

Final Verdict

Therefore, users who are looking for PHP chat integration software for their network can turn to CometChat.

It has almost all the features a user could expect from chat software. In addition, CometChat also allows users to play games.

Thus, CometChat is undoubtedly the best software that is rich in chat integration features with other networks, thus providing maximum convenience to users.

Pros
  • CometChat can be easily integrated with Buddy Press and WordPress.
  • The platform is easy to use and has a very short learning curve.
  • It takes less than 5 minutes to set up the tool.
  • The support team is patient, responsive, and provides quick solutions to customer inquiries.
  • The customizable SDKs along with tons of other features make it one of the most engaging live chat software out there.
Cons
  • The prices are higher.
  • While the support team offers the right solutions, they are sometimes slow to meet all customer needs.
  • The UI design needs to be improved as it seems a bit outdated.
  • Due to a recent change in the business model, many users said that the plugins they used some time ago were no longer supported.

Founded in 2009

Headquarter in Denver (United States)

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