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What is Sprout Social?
Sprout Social is recognized as one of the main social media management tools currently available.
It is distinguished by its versatility, although it is often considered to be a relatively expensive option.
As a comprehensive marketing solution for Social media management, Sprout Social is aimed at a wide range of professionals.
It's ideal for social media managers, marketers, customer support teams, and social media analysts. The platform offers a variety of functionalities to optimize and analyze interactions on social networks, thus facilitating effective and integrated management.
Who is Sprout Social for?
Sprout Social is primarily aimed at Medium to large businesses, especially those that have a multi-member social media team.
The marketing platform is equipped with sophisticated tools and a variety of functionalities that make it particularly suitable for more complex organizational structures.
- Advanced Features: Sprout Social offers detailed reports, effective team workflows, and even features for creating chatbots. These tools are designed to meet the needs of large businesses and optimize their presence on social networks.
- Versatility: In theory, Sprout Social can be suitable for businesses of all sizes thanks to its robustness and reliability in publishing and monitoring content on various social media, as well as in managing customer interactions.
- Cost and Accessibility: While Sprout Social is a high-end option with market-leading features, its cost can be a barrier. For the Standard Plan, the price of $99/month per user can be prohibitive for small businesses, especially if multiple users are involved.
- Strategic Value: For businesses that see social media as an important strategic lever and have the necessary budget, Sprout Social is a smart choice. It offers a comprehensive suite of tools to effectively manage social networks and contribute to the company's overall strategy.
Sprout Social is a robust, comprehensive social media management solution that's ideal for medium to large businesses that have the resources to take full advantage of its advanced features.
Features
What are the characteristics of this social media management tool?
Sprout Social is packed with a number of features that make it a worthwhile purchase.
1. Advanced Social Engagement with Sprout Social
Learn how Sprout Social is transforming the way you engage with your audience on social media, combining effectiveness and depth.
- Unified Smart Inbox: Centralize all of your social media communications with Sprout Social for a quick, consistent response.
- Message Peak Alerts: Be immediately alerted in the event of a sudden increase in message volume, a vital indicator during urgent situations or viral trends.
- Review Management and Bot Builder: Monitor reviews on key platforms and use chatbots for automated, personalized responses.
In conclusion, Sprout Social's social engagement offers a comprehensive and intuitive experience, making the management of social media interactions more effective and strategic.
2. Publishing and Scheduling
Sprout Social makes it easy to manage your social media content, providing you with tools for strategic planning and publishing.
- Optimized Scheduling: Schedule your posts for the most effective times, increasing engagement and reach.
- Resource Library and Content Suggestions: A centralized resource center for all your digital assets, with content ideas based on current trends.
In conclusion, these publishing and scheduling features not only improve the efficiency but also the quality of marketing content shared on social media.
3. Complete Analytics and Customized Reports
With Sprout Social, dive into a world of detailed analytics and personalized reports to better understand your social media performance.
- Advanced Reporting: Generate customized reports, focusing on key performance indicators for your business.
- Interactive Dashboards: Intuitive and engaging data visualizations for deeper, more understandable analysis.
In conclusion, Sprout Social provides a comprehensive and detailed overview of your social performance, which is essential for optimizing your social media strategy.
4. Market Listening and Analysis Tools
Sprout Social's social listening tools allow you to deeply understand market trends and brand perceptions.
- Audience Analysis and Customer Feedback: Gain valuable information about your audience preferences and brand discussions.
- Consumer Research and Influencer Recognition: Demographic insights to better understand your audience and identify key influencers in your field.
In conclusion, Sprout Social's social listening tool is a valuable asset for any business looking to connect more meaningfully with their audience and stay in step with current trends.
5. Integrations and Team Collaboration
Sprout Social collaborates and integrates seamlessly with many other applications, making social media management more consistent and unified.
1. Centralized Social Network Management
A single tool for effective management and collaboration on major social media like Facebook, Instagram, LinkedIn, Pinterest, TikTok, TikTok, Twitter, and YouTube.
2. Business Intelligence and Analytics
Integrations with Salesforce Marketing Cloud Intelligence and Tableau for a comprehensive view of social performance.
Customer Service and Lead Generation
Integrations with HubSpot, Microsoft Dynamics 365, Salesforce, and Zendesk to improve customer interaction management and lead tracking.
Messaging and Managing Reviews
Integrated message management on platforms like Facebook Messenger, Google Business Messages, Google Business Messages, WhatsApp, and review tracking on sites like App Store, Glassdoor, Google My Business, and Yelp.
Commerce and Social Listening
Optimizing the social media shopping journey with integrations like Facebook Stores, Shopify, WooCommerce, and social listening tools to monitor conversations and identify trends on platforms like Facebook, Instagram, Linkedin, and Twitter.
Workflow and Content Management
Simplifying creative processes with integrations for file design and storage, including Adobe Experience Manager, Bynder, Canva, Dropbox, Feedly, Google Drive, Google Drive, Microsoft Teams, and Slack.
Conclusion
Sprout Social's integrations and collaboration features allow teams to work more smoothly and productively, strengthening their social media presence.
Customer Support
1. 24/7 support
Customer support is always available to meet your needs.
- Availability: 24 hours a day, 7 days a week.
- Support Channels: Email, Phone, and Live Chat Support
- Responsiveness: Fast and effective responses to solve problems and answer questions.
2. Online resources
A wide range of resources for effective self-help.
- Knowledge Base: comprehensive articles, tutorials, and user guides.
- Webinars and Video Tutorials: Training sessions and explanatory videos for optimal use of the platform.
- Blog and Community: Access to expert advice, case studies, and a forum to share experiences with other users.
3. Training and Onboarding
Customized programs to help new users adapt quickly
- Customized Training Sessions: Available to help teams master all of Sprout Social's features.
- Onboarding programs: Designed for a smooth integration into the use of the tool.
4. Advanced Technical Support
Dedicated support for more complex technical issues.
- Technical Expertise: A specialized team to deal with detailed technical questions.
- Problem Tracking: Ongoing monitoring until issues are fully resolved.
In conclusion, Sprout Social's customer support is remarkably robust, offering comprehensive support ranging from online help and training resources to advanced technical support to ensure a smooth and effective user experience.
Pricing
Sprout Social offers the following pricing options:
1. Standard plan : The basic plan for effective social media management.
- Cost: $99/month per user.
- Features: Includes essential tools with the ability to create up to 5 social profiles.
- Ideal for: First-time users or SMEs that need basic features.
2. Professional Plan : An advanced plan for more thorough social media management.
- Cost: $149/month per user.
- Features: Includes everything from the Standard Plan plus additional features like competitive reports for Instagram, LinkedIn, Facebook, and Twitter, as well as custom workflows for multiple approvers.
- Social Profiles: Allows you to manage up to 10 social profiles.
- Ideal for: SMIs looking for more advanced management and competitive analytics.
3. Advanced plan : The most comprehensive plan for a large-scale social media strategy.
- Cost: $249/month per user.
- Features: Includes all of the features of the Professional Plan, plus a library of digital content and assets, chatbot features, and automatic link tracking.
- Ideal for: Large businesses or social media professionals requiring comprehensive management and advanced automation tools.
In summary, Sprout Social offers three distinct pricing plans to meet a variety of business needs and sizes, ranging from a Standard plan for basics to an Advanced plan for extended and sophisticated social media management features.
Alternatives to Sprout Social
If you want a robust social media marketing tool, but need a product that's more cost-effective for teams, check out the following tools:
1. Simplified
Simplified offers a comprehensive solution for content management and social networks, with a strong focus on artificial intelligence.
Features
- AI-Assisted Content Creation: Quickly design quality content with the help of AI.
- Optimization for Social Media: Reinforced and consistent presence on different platforms.
- Customizable templates: Flexibility in adapting content to the brand image.
- iOS and Android versions
Pricing
- Free plan: Access to basic features.
- Pro Plan: Starting at $6/month for advanced capabilities.
- Business Plan: Starting at $10/month, adapted to companies.
Simplified stands out for its dynamic content creation and AI approach, offering an attractive alternative to Loomly for those looking for a simplified, AI-driven user experience for networks.
FREE TRIAL >> Try Simplified For 14 Days Without Commitment
2. SocialBee
SocialBee Specializes in simplified programming for social media, optimizing content marketing management.
Features
- Easy programming: Organized management of publications for effective planning on networks
- Publication analysis: Get insights into every publication and network content
- Advanced Content Management: Ability to Preserve and Recycle Old Posts
- iOS and Android versions
Pricing
- Basic plans: Competitive prices for basic features.
- Higher Levels: Accessible rates for more advanced features.
The SocialBee solution excels in its ease of use and intuitive dashboard, providing a user-friendly alternative to Loomly for those who prefer simplified social media management.
FREE TRIAL >>Try SocialBee Without Commitment.
3. Meet Edgar
Meet Edgar focuses on the continuous automation and management of social media with innovative features.
Features
- Content Automation: Automatic creation of publications for a constant presence.
- Ongoing publication: Use of extensions and tools for smooth management.
Pricing
- Lower price despite unique automation features.
The MeetEdgar Solution presents itself as a robust choice for advanced social media automation, offering a solid alternative to Loomly for users looking to streamline their online presence.
FREE TRIAL >>Discover MeetEdgar For 14 Days Without Commitment.
In summary, each Loomly alternative has distinct advantages: Simplified shines in AI-assisted content creation, SocialBee in intuitive programming, and MeetEdgar in advanced automation of social media management.
FAQs
Is Sprout Social Free?
Sprout Social is a paid social media tool, but you can try it free for 30 days. There are three subscription levels: Standard at $99/month per user, Professional at $149/month per user, and Advanced at $249/month per user.
What social networks does Sprout Social integrate with?
Sprout Social integrates with Facebook, Instagram, Twitter, Twitter, Twitter, Twitter, Twitter, LinkedIn, LinkedIn, YouTube, YouTube, TripAdvisor, Google My Business, and Pinterest.
Does Sprout Social have an API?
Sprout Social does not provide public access to the API, although the Sprout Social API is available as a paid extension to your account. Contact Sprout Social for pricing.
Final Verdict
Sprout Social is a great option for larger companies that have the necessary budget and can use all of the product's features.
After all, it has one of the most comprehensive feature sets of any social media tool on the market.
However, SMEs may not find it practical to pay at least $99 per month for each user who needs to have access to it.
