Detailed Full Review of Wetransfer: All you need to know (2024)

What is WeTransfer?

WeTransfer is a cloud-based file transfer platform that allows users to send large files with ease. Born with the idea of making life easier for creatives and professionals, this online tool has become a reference for many people around the world.

• Origins: Launched in 2009, WeTransfer was founded in Amsterdam, the Netherlands.
• The founders: The company was founded by Bas Beerens and Nalden (Ronald Hans), who wanted to offer an alternative and simplified solution to the recurring problem of transferring large files.
• Growth: Over the years, WeTransfer has expanded far beyond its core transfer service, adding features for professionals and opening up to a global audience.

WeTransfer is built around the belief that simplicity is key. The company strives to provide a service that eliminates hassles, focusing on a clean and easy to understand user interface. The core idea is to give people simple tools to do extraordinary things.

In conclusion, WeTransfer is much more than just a file transfer tool. It is the expression of a vision aimed at making sharing and collaboration as smooth and simple as possible, a vision carried by its ambitious founders from the beginning.

WeTransfer Features

Discover the simple but powerful tools offered by WeTransfer to facilitate your transfers. Let's dive into each feature.

1. Ultra-fast transfers

When speed matters.

• Simplified transfers: Send creative assets, large files, entire folders, and complete projects with a single click.
• Ideas without limits: Whatever the size of your idea, WeTransfer is ready to take care of it.

Transferring has never been easier.

2. Team collaboration

Facilitate the synergy of the team.

• Intuitive tools: Designed to strengthen collaboration, stimulating communication within your team.
• Optimized workflow: Allows each member to work in sync without disruption.

Unify your team with rapid innovation.

3. Strengthened security

Secure every step.

• Secure sharing: Features ranging from password protection to full encryption to secure your files.
• Trust and control: With WeTransfer, share your work with confidence.

The security of your transfer is our priority.

4. Full customization

Express yourself in your own way.

• Seamless experience: Personalize every element, from your landing page to your emails.
• Express your creativity: Let your imagination run wild for a memorable impression.

Define your space with WeTransfer.

5. Feedback tools

Feedback to move forward.

• Optimized presentation: Show off your work and get accurate feedback with customer-friendly tools.
• Team sync: Make sure everyone is on the same page.

Keep your projects on track with clear feedback.

In summary, WeTransfer isn't just a file transfer platform; it's a complete ecosystem for creatives who want to collaborate, share, and impress. However, while its features are impressive, exploring alternatives could prove useful for specific needs.

6. Collect

Every creative person knows how crucial it is to capture inspiration as soon as it arises. Collect gives you this ability by allowing you to record, organize, and share anything that feeds your creativity no matter where you are.

• All in one : Save everything from playlists to your phone, links to your PC, to videos on your iPad. A true centralized platform for all your sources of inspiration.
• Easy to add : Integrate URLs and any type of media. Whether it's a YouTube video, an online article, or an email attachment, Collect makes it easy to add.
• Visual Organization : Forget lost notes and screenshots. Use boards to organize and visualize your ideas in an aesthetic way.
• Effective collaboration : Share your boards with your team. Simply send a link and allow colleagues to make changes to it.
• Collect is accessible everywhere: phone, iPad, laptop and browser. Download the app from the Play Store or the App Store.
• Browser extension : Simplify your browsing experience. Save items directly from Chrome, and free yourself from the tabs you planned to see later.

If you are a creative professional looking for a tool to capture and organize your inspirations, Collect is the solution you need.

Embrace a visual method of organization, share ideas, and collaborate seamlessly with your team.

7. Paper

The ultimate tool for digital creators. See how Paper is redefining creativity and expression on your devices.

• Creativity Facilitated : Whether it's a simple coloring page or a daring exploration, Paper is your go-to platform for bringing your ideas to life.
• Immersive technology : Discover the magic of 3D. Whether your creations are drawings or newspapers, they almost seem to come to life, offering an experience like no other.
• Intuitive Tools : Designed to be an extension of your natural gestures, Paper's suite of tools guides you—whether you're sketching, writing, painting, or drawing.
• Never Alone Facing the Blank Page : The Paper Store is your source of inspiration, filled with tips and tricks from renowned creators to spark your creativity.‍
• Easy Assemblies : Create moodboards, storyboards, and more. Easily import, adjust, and organize your photos.
• Fluid organization : Convert your ideas into visually impressive journals. With syncing across all of your devices, you'll never miss a spark of inspiration.
• Availability : Whether you're on an iPhone or an iPad, Paper is with you. Your creativity knows no bounds.

With Paper, the barrier between your ideas and their digital realization is now non-existent. Express yourself, create, and share, all under a smooth and intuitive interface.

8. Paste

WeTransfer is widely recognized for its service of transferring files, but did you know that it also offers an innovative solution for creating presentations? Say hello to Paste.

• Fast creation : Remarkable slides, moodboards, portfolios, treatments, and decks in seconds.
• Simplicity Above All : Gone are the hours spent on PowerPoint. With Paste, you build your slides as you go, without having to struggle with templates.
• Maximum concentration : Paste eliminates the superfluous and focuses on the essentials, allowing great presentations to be made quickly.
• Effective collaboration : Work with your team on the same slide, gather ideas, and make decisions together. Each presentation is perfectly adjusted, regardless of the number of employees.

If you're looking for an innovative way to create presentations that have impact while maximizing your productivity, Paste WeTransfer might just be the tool you've been waiting for.

WeTransfer pricing

Discover WeTransfer's price range, ideal for anyone looking to send files, whether it's a simple casual transmission or ambitious creative projects.

Gratuit

• Zero cost: The basic offer is completely free, with or without a user account.
• Transfer limit: Send up to 2GB of files, either via email or links, with no verification required.
• Benefits of the free account: Creating an account simplifies the sending of files and provides access to a transfer history.
• Availability period: Files are available for download for seven days before being removed.
• Cost: 0$ - perfect for those who only send files from time to time.

Pro

• For major transfers: Allows you to send and receive up to 200GB of files.
• Extensive storage: Get 1TB of storage per user.
• Advanced features: Protect your files with a password, customize deletion times, and take advantage of the “collect” and “paste” apps for better organization.
• Chrome extension: Access WeTransfer directly through the Chrome browser.
• Cost: 15 CAD/month per user, with annual billing including taxes.

Premium

• No limit: Send files with no size restrictions.
• Unlimited storage: Enjoy unlimited storage space.
• Advanced options: Access portals and receive unlimited reviews.
• Cost: 28 CAD/month per user, billed annually, taxes included.

To conclude, WeTransfer offers solutions for all needs and budgets, thus guaranteeing optimal flexibility for your transfers of files. Choosing the most suitable plan will depend on the frequency and volume of your shipments.

Security and Confidentiality

Let's decipher the security and confidentiality offered by WeTransfer, a major concern for all those who carry out transfers online.

Safety Standards and Protocols

• Regulatory compliance: Based in Amsterdam, WeTransfer complies with the European Privacy Directive (95/46/EC) as well as the Dutch law on the protection of personal data.
• TLS protocol: During the transferring of files, they remain protected by this encryption protocol.
• 256-bit AES encryption: Once stored on WeTransfer servers, files are secured under this strong encryption standard.
• Two-factor authentication: Even with a free account, WeTransfer offers this crucial feature to increase security.
• Password protection: As mentioned in the pricing section, WeTransfer Pro offers the option of protecting your files with a password, ensuring that they remain inaccessible without it.

The security implemented by WeTransfer is up to current industry standards.

Confidentiality policy

• Principle of good conduct: WeTransfer expects its users to respect certain rules, such as avoiding sending copyrighted files, sharing hateful or fraudulent content.
• Protection of personal data: WeTransfer guarantees that it does not share your email. In addition, after 12 months, your information is automatically anonymized.
• Regarding the RGPD: Although based in the Netherlands, WeTransfer requires the signing of a data processing agreement and states that it is not HIPAA compliant.
• Respect for privacy: WeTransfer agrees not to access your files unless there is an indication of illegal activity or abuse of the application.

WeTransfer's privacy policy is in line with what you would expect from a service of this type.

To conclude, WeTransfer implements robust security measures and a solid privacy policy. However, for increased security and privacy, the use of a VPN when transfers via WeTransfer is recommended.

Customer Support

WeTransfer customer support is essential to ensure a smooth user experience, especially when it comes to transferring of files. In this section, we detail the support system put in place by WeTransfer.

How does the support work?

• WeTransfer uses a ticket-based support system, managed through Zendesk.
• Unlike other services that prioritize paid users, WeTransfer ensures the same level of support for everyone, whether they are free or Pro users.
• The WeTransfer Help Center is among the best designed, allowing for quick resolution of common problems.

Points to improve

• Although the ticketing system is sufficient for most situations, many users prefer telephone support or live chat.
• If there is an urgent issue, waiting for an email response can be frustrating.
• It would be beneficial for WeTransfer to include these support options in the future for better customer satisfaction.

In summary, While WeTransfer offers solid support, adding additional support channels could further improve the user experience during transfers of files.

Alternatives to WeTransfer

Here is a list of the best WeTransfer alternatives to consider:

1. pCloud Transfer

Behind the service pCloud Transfer, we find a user-friendly interface supported by a solid reputation. It is a great alternative to WeTransfer for those who want a process of transferring of secure and efficient files.

Features

• 5GB file size limit, higher than WeTransfer.
• security reinforced thanks to end-to-end encryption.
• Option to add password protection via the “encrypt your files” button.
• Fast and easy transfer with a download link for the recipient

Pricing

• Free.

If you're looking for a simple and secure way to send files, pCloud Transfer is a great option.

2. Send Anywhere

Send Anywhere is a practical, yet minimalistic, tool for sending large files. It stands out as a viable alternative to WeTransfer for those looking for simplicity and efficiency.

Features

• Transfer files up to 10GB for free.
• Sending via an email link or a unique six-digit key for the recipient.
• Download available for the recipient for 48 hours after sending.

Pricing

• Free.

For a transfer of large files without frills, Send Anywhere is there.

3. TransferNow

TransferNow is a French solution that allows you to share large files, offering a capacity of transferring broader than WeTransfer for free users.

Features

• Transfer of files up to 5 GB in the free version.
• Speed and reliability of the transfer.
• Option to integrate the TransferNow client on your website.

Pricing

• Free up to 5 GB
• Premium plan at around 8.33 euros/month for a capacity of 50 GB.
• Teams plan at 16.50 euros/month for team collaboration.
• Enterprise plan for unlimited capacity (ask for a quote).

Whether for basic or advanced use, TransferNow offers solutions adapted to various file transfer needs.

Final review

Although WeTransfer is a service of transferring Of standard files, it seems that it is limited to its basic promises without much innovation. Its major advantage lies in its ease of use, allowing up to 2 GB of files to be sent at no cost.

However, for professionals, WeTransfer Pro offers significant advantages such as sending files up to 20GB and 1TB of cloud storage. The options for password protection and customizing the expiration date are also great. However, it is questionable whether these features justify the cost for some users, especially when other services offer competitive alternatives.

Have you used WeTransfer before? What was your experience? Share your thoughts in the comments below. If you're considering exploring other options, check out our list of WeTransfer alternatives. Thanks for reading us.