Track progress, automate tasks, and connect every team in real time — no more messy spreadsheets or tools overload.

Zoho Projects is a SaaS project management tool known for its user-friendliness: its intuitive and friendly interface allows for quick adoption, even for beginners. Using Zoho Projects enhances project management with its comprehensive features and centralization of essential information.

zoho projects is one of the most used SaaS (Software as a Service) for project management on the internet

It helps a team organize work (tasks, milestones, dependencies), visualize deadlines through

The benefit is having team collaboration, time tracking, task automation (workflows/Blueprints), and useful integrations (Google Workspace, Office 365, Slack, Teams, etc.) all in one place.

What is Zoho Projects and what is it used for?

In practice, Zoho Projects is used to:

break down a project into milestones → lists → tasks → sub-tasks to avoid confusion, with remarkable ease of use thanks to an intuitive and friendly interface
visualize a timeline (Gantt) and manage dependencies between tasks, while customizing settings to tailor the workflow to each team
effectively structure projects: using Zoho Projects allows you to organize, plan, and manage each step to optimize management
track the progress of tasks and projects in real-time through visual tools like the Gantt chart or Kanban board
centralize and manage resources (documents, files, personnel) to improve team coordination and productivity
track effort with time tracking (timers, timesheets)
monitor actual vs. planned progress (and spot discrepancies)

A classic scenario: a small business launches a new site. At first, everyone "thinks" it's progressing... then a blockage occurs (content, design, development) and no one knows what depends on what. The Gantt + dependencies + reminders help make these blockages visible early.

Main Features

1. Planning: Gantt + dependencies + baselines

Zoho emphasizes planning through Gantt charts and managing "critical"/dependent tasks. The Gantt chart allows you to visualize project progress in real-time, making it easier to track the advancement of various tasks.

presentation of zoho project management software features

For tasks, you can adjust planning settings like priority, dependencies, or resource allocation, offering advanced workflow customization. You can define 4 types of dependencies, add "lag," and even set baselines to compare your planning versions.

Resource planning and optimization (documents, files, team members) are also centralized to improve project coordination and productivity.

2. Execution: tasks, Kanban, reminders, recurrence

Move from plan to action with tasks/sub-tasks, views (list, Kanban), reminders, and recurring tasks.

Real-time updates keep the whole team instantly informed of project changes or developments, thanks to notifications and an interactive activity feed.

Task progress tracking is made easy with visual tools like the Gantt chart or Kanban board, allowing you to see project advancement at a glance.

Management of resources assigned to each task (documents, files, team members) is centralized, optimizing planning and coordination for better productivity.

3. Tracking: time, reporting, budgets

Time tracking is built-in, with an integrated timer to accurately record time spent on each task, and the ability to distinguish billable and non-billable hours.

Zoho Projects also allows for effective centralization and management of human and material resources, facilitating planning and optimization of project resource usage.

Task and project progress can be tracked with detailed reports, providing a clear view of advancement through tools like the Gantt chart or Kanban board. Dedicated reports help track productivity and manage time entry permissions for each collaborator.

4. Automation: workflows, Blueprints, webhooks

This is a strong point if you want to standardize your processes (e.g., "if the task is 'To be validated' → notify + assign + apply a status"). Zoho offers Blueprint/Workflow Rules/Webhooks depending on the plans.

The ease of automating workflows in Zoho Projects is a real advantage, even for beginners, thanks to an intuitive interface.

You can customize many automation settings, like task priority, dependencies, or resource assignment, to tailor the workflow to your specific needs. Automation also allows for effective centralization and management of project resources, whether documents, files, or team members.

5. Integrations: Zoho ecosystem + everyday tools

You'll find Zoho integrations (CRM, Books/Invoice, Sign, Sprints…) and well-known connectors (Google apps, Office 365, Slack, Teams, Zapier, Zendesk, GitHub…).

Pricing & Plans

(prices may vary by country/currency; always check the official page when subscribing)

Zoho Projects offers a range of subscriptions to suit all needs, from a free plan to premium and enterprise offerings, with excellent value for money.

Pricing & Plans (2026) — *prices may vary by country/currency*
🧩 Plan	💰 Price (per user)	👥 / 📁 Notable Limits	⭐ Highlights
🆓 Free	0 €	👥 up to 5 users • 📁 3 projects • 💾 5 GB	Basic but already solid (sub-tasks, whiteboard, mobile apps).
🚀 Premium	from $4/mo (annual)	📁 unlimited projects • 💾 100 GB	Custom views/status, timesheets, Blueprints, budget/EVM.
🏢 Enterprise	around $9/mo (annual)	+ 👀 read-only users (10)	SSO/2FA, portfolio dashboard, critical path & baseline, Power BI.
🧠 Ultimate	around $14/mo	+ 👀 read-only (100) • 💾 storage “per user” (min org)	More storage + advanced capabilities (multi-project timesheets, high volume of automations).

✅ Trial: Zoho offers a 15-day free trial without a card on its pricing page (some third-party platforms mention other durations).

Key Features

Zoho Projects (2026) — Key Features: *what it's for* & when it's worth it
🔥 Feature	🎯 What it's for	👌 Ideal if…
📊 Gantt Charts	Plan and visualize the timeline (milestones, phases, critical paths).	You have tight deadlines and need clear visual tracking.
🔗 Dependencies (4 types)	Avoid "out of order" tasks by linking what needs to be done before/after.	You coordinate multiple roles or teams on the same schedule.
⏱️ Time Tracking	Measure effort (hours), track pace, and facilitate billing.	You are in service (agency), RUN, or internal IT delivery.
🧠 Blueprint / Workflows	Standardize your processes: steps, validations, rules, and transitions.	You want to reduce oversights, follow-ups, and "depends on the project manager".
🧾 Reports	Track progress, workload, activity, delays, and bottlenecks.	You manage multiple projects and need to report quickly.
💬 Collaboration (feeds, docs, chat)	Centralize exchanges, files, comments, and decisions in one place.	You waste time in emails and need a project discussion thread.
🔐 SSO / 2FA (depending on plan)	Enhance access, limit risks, and meet compliance requirements.	You have security constraints (IT, sensitive data, audits).
🔌 Integrations	Connect your tools (calendar, storage, email, CRM, etc.).	You are already in the Zoho, Google, or Microsoft ecosystem.

Who is Zoho Projects for?

Zoho Projects is a good fit for:

SMEs / startups looking for a complete solution (planning + execution + time + automation)
Multi-project teams needing a portfolio view (higher plans)
organizations already using Zoho (handy "in-house" integrations)
Individuals wanting to manage small projects or enjoy a simple free version suitable for personal use

Among alternatives to Zoho Projects are tools like monday.com and Wrike, which offer similar features but with different user experiences and pricing. Zoho Projects provides a comprehensive set of features, though some users feel competitors offer more advanced options, particularly in time tracking and resource management.

How to Sign Up / Get Started (Simple and Quick)

Create a Zoho account, then click Try for free / Get started from the pricing page. The sign-up is quick, and the ease of getting started is a real plus for new users.
Using Zoho Projects is intuitive right from account creation, allowing you to get the hang of the tool without difficulty.
When creating the project, set up essential settings like task priority, dependencies, and resource management to customize your workflow.
Easily add and manage necessary resources (documents, files, team members) from the start to optimize coordination and productivity.
Start a first project (e.g., "Q2 Site Launch"), then add 5–10 key tasks.
Switch to Gantt view and set your dependencies (this avoids 80% of delays).
Enable time tracking if you bill or want to measure actual effort.

Is Zoho Projects Right for YOUR Needs?

Choose Zoho Projects if you check at least 2 boxes:

you need Gantt + dependencies for proper planning
you want native time tracking (without add-ons)
you like "all-in-one" tools with automation and reporting

Zoho Projects is known for its ease of use thanks to a friendly interface, although getting started can sometimes be challenging for some users due to the richness of features.

Things to know before committing: users report a learning curve (many options) and sometimes interface/performance friction points.

Conclusion

Zoho Projects is a solid management platform if you want to combine Gantt charts, collaboration, automation, and time tracking in one tool, with easy entry through a free plan + trial.

The trade-off is that the tool may seem dense at first: you need to accept a small learning phase to get the most out of it.

Customer Support at Zoho Projects

The customer service at Zoho Projects is known for its quick response and variety of support channels. All users have access to comprehensive documentation, active community forums, and a detailed knowledge base in multiple languages.

To contact support, you can send emails to different addresses depending on your query (technical, licensing, subscription), making it easier to get a quick and suitable response. Subscribers to paid plans (Premium, Enterprise, Ultimate) have access to priority live chat support available 24 hours a day, 5 days a week. This real-time support helps quickly resolve technical issues or configuration questions.

It's worth noting that the support phone number isn't always easy to find on the website, which can make direct contact challenging for some users.

Available Support Channels

Zoho Projects (2026) — Support Channels: *Free* vs *Paid* & Availability
Support Channel 💬	Free Plan	Paid Plans	Availability ⏰
📚 Online Documentation	✅ Included	✅ Included	24/7
👥 Community Forums	✅ Included	✅ Included	24/7
📖 Knowledge Base	✅ Included	✅ Included	27 languages
💬 Live Chat	❌ Not Available	✅ Priority	24/5
📞 Phone Support	❌ Not Available	✅ Included	Business Hours
🧑‍💻 Remote Assistance	❌ Not Available	✅ Included	By Appointment

Zoho Projects support can be reached via emails, with different addresses available depending on whether your query is about the product, licensing, or subscription. Also, note that the support phone number is only accessible for paid plans and can be hard to find directly on the official site.

Personalized Support Services

The Ultimate plan includes advanced onboarding services with personalized integration assistance. This service includes a needs analysis, a tailored demonstration, configuration support, and team training. Zoho Projects' customer service stands out for its responsiveness, offering personalized support at every stage of integration.

Customer service can also be contacted via emails, especially for onboarding or training, with several dedicated email addresses depending on the nature of your request (product, licensing, or subscription).

The DAP (Digital Adoption Platform) integration available in the Ultimate plan offers interactive step-by-step guidance directly in the interface. This feature helps new users navigate complex processes and speeds up onboarding.

However, French-speaking users sometimes report long response times and mainly English technical support for advanced questions. To overcome this limitation, prioritize live chat and check out the French documentation available on the help portal.

Zoho Projects Integration Marketplace

Zoho Projects is part of the Zoho suite, making it easy to integrate with all the brand's products. Zoho Projects connects natively to over 50 third-party apps and integrates seamlessly into the full Zoho solutions ecosystem. This integration flexibility allows you to create a unified work environment without complex technical manipulations.

The Zoho marketplace allows you to centralize and efficiently manage all the resources needed for your projects, whether documents, files, or staff, by connecting them to different tools. The ease of integration with other applications via the marketplace makes resource management and team coordination even more intuitive.

Integrations with the Zoho Ecosystem

The major advantage of Zoho Projects lies in its native synchronization with other Zoho products. Data flows automatically between applications for an optimized workflow:

Zoho CRM: Convert your business opportunities into projects and track client delivery
Zoho Books: Automatically sync project budgets, invoices, and expenses
Zoho Analytics: Create advanced analytical dashboards with your project data
Zoho Desk: Turn support tickets into assigned tasks
Zoho Sprints: Manage your Agile projects with seamless integration

This integration with Zoho is a significant asset for companies using multiple solutions from the suite.

Connections with Popular External Tools

Zoho Projects (2026) — Connections with *Popular* External Tools
Category 🔌	Available Integrations	Key Features 🎯
🧩 Productivity	Google Workspace, Microsoft Office 365	Sync calendars, emails, documents
💬 Communication	Slack, Microsoft Teams, Zoom	Automatic notifications, integrated meetings
☁️ Cloud Storage	Dropbox, OneDrive, Google Drive, Box	Access files directly in Zoho Projects
📊 Business Intelligence	Power BI (Enterprise+)	Advanced analytical dashboards
🤖 Artificial Intelligence	Zia (Zoho AI), MCP server	Automatic summaries, voice commands, insights

Thanks to the easy connection with these external tools, Zoho Projects allows for quick and intuitive use, even for beginners. The integrations centralize and simplify resource management (documents, data, staff), thereby optimizing team coordination and productivity.

Zoho Projects: Pricing

Zoho Projects' pricing structure is known for its transparency and accessibility with four plans tailored to different team sizes. Zoho Projects offers a range of flexible subscriptions, allowing users to choose the plan that best suits their needs and budget, with each subscription providing access to a set of scalable features according to the chosen level.

The user-based pricing model allows for gradual scalability without hidden costs. Compared to some market alternatives, Zoho Projects offers excellent value for money, often with more affordable prices for similar features.

Detailed Pricing Table

Zoho Projects (2026) — *Detailed Pricing Table*
Plan 💳	Monthly Price	Annual Price	Users	Projects	Storage 💾
Free	0 €	0 €	Up to 5	3 projects	5 GB total
Premium	5 € / user	4.25 € / user (15% savings)	Unlimited	Unlimited	10 GB organization
Enterprise	10 € / user	8.50 € / user (15% savings)	Unlimited	Unlimited	15 GB / user (min 150 GB)
Ultimate	On request	On request	Unlimited	Unlimited	15 GB / user + advanced

Zoho Projects offers several subscriptions tailored to different needs, ranging from the Free plan for small teams to Premium, Enterprise, and Ultimate plans offering advanced features and attractive value for money depending on your organization's level of demand.

Features Included by Plan

Free Plan (0 €): Ideal for small teams starting out

Up to 5 users and 3 projects
Gantt charts, subtasks, milestones
iOS and Android mobile apps
50 workflow actions per month
Discussion forums and group chat
Basic resource management, limited to essentials for small projects according to this plan

Premium Plan (5 €/user): Best value for SMEs

Unlimited projects and users (excellent value for money)
Project budgets and expense tracking
Multi-user timesheets
Collaborative whiteboards
5,000 workflow actions per month
Google and Microsoft integrations
Advanced resource management, with more detailed planning and tracking according to the chosen plan

Enterprise Plan (10 €/user): For demanding organizations

All Premium features
Project portfolio management
Critical path in Gantt charts
Two-factor authentication (2FA)
Single sign-on (SSO)
Power BI integration
50,000 workflow actions per month
100 additional free viewers
Centralization and optimization of resources on a large scale, adapted to the needs of large teams through this plan

Ultimate Plan (on request): Complete enterprise solution

All Enterprise features
Advanced multi-project timesheets
500,000 workflow actions per month
Personalized integration assistance
DAP integration for interactive onboarding
20 custom calendars
Dedicated premium support
Complete and personalized resource management, with access to all features according to the Ultimate plan

Free Trial and Payment Options

Zoho Projects offers a 15-day free trial with no commitment or credit card required to test the Premium and Enterprise plans. This trial period allows you to explore all the advanced features before making a purchase decision. The free trial is also the perfect opportunity to compare the different available subscriptions and choose the one that best fits your needs and budget.

Is Zoho Projects more for agile or "classic" methods?

Both. You can manage in "tasks + lists + milestones" mode (classic) and use Kanban-style views for a more agile flow. The big strength is still planning with Gantt + dependencies when deadlines matter.

Is there a free version?

Yes. The Free plan is available and lets you test the essentials (task management, collaboration, etc.). Perfect for checking out the user experience before diving deeper.

Can you try the paid plans without paying?

Yes, Zoho offers a free trial (often 15 days). It's the best way to see if the automations, time tracking, and advanced views fit your way of working.

Is time tracking really useful?

If you bill clients (agency, firm, freelance) or want to measure actual effort internally, YES. You see where the time goes, and you avoid projects that "go off track" without anyone noticing.

Does Zoho Projects handle task dependencies?

Yes, and it's one of its strong points. You can link tasks (e.g., "dev completed" before "QA" before "go live") to avoid unrealistic plans.

Can you automate workflows?

Yes. Depending on the plan, you have rules, Blueprints, and automations (notifications, status changes, assignments...). Handy for standardizing your processes and reducing follow-ups.

Is Zoho Projects suitable for remote work?

Yes. Collaboration, comments, real-time notifications, cloud access... It helps keep a common thread when the team is spread out.

Which integrations are most useful daily?

The classics: Google Workspace / Microsoft 365 (calendar, files), Slack/Teams (notifications), and Zoho apps if you're already in their ecosystem (CRM, Books, etc.).

Is it suitable for small teams (SMEs)?

Yes, especially if you want something comprehensive without breaking the budget. The free plan serves as a "starter," then you can scale up if you need time tracking, advanced reporting, automations, enhanced security.

And for a larger team / multi-projects?

Yes, but aim for the plans that add portfolio views, dashboards, and more control (access, security, reporting). That's where Zoho Projects becomes interesting for managing multiple projects at once.

Zoho Projects review: our in-depth analysis and feedback

Key Takeaways