AI Marketing: Definition, Tools, and Examples (2024)

hero image blog

THEartificial intelligence is gradually taking a more important place in the marketing strategy numerous businesses.

With its vast potential and ability to make tough decisions, it's no surprise that businesses are turning to AI marketing.

But what is artificial intelligence marketing and how can it help businesses in concrete terms?

In this article, I'll discuss AI marketing, what it is, and some of the different tools and examples you can use to get started with your campaigns.

The AI representing 29% of marketing campaigns In progress, it is essential to know what this sector consists of and how to take advantage of it.

Let's get to the heart of the matter.

What is AI marketing?

Creating marketing and advertising campaigns that rely on artificial intelligence (AI) is called AI marketing.

It's also sometimes called “cognitive marketing” or “machine learning for marketing.”

Advertising agencies, marketing teams, and even individual entrepreneurs can use AI marketing tools to create more personalized and effective marketing campaigns.

Then, a AI sales software can be used to help close leads generated by these campaigns.

Another facet is that by using predictive analytics, one can also use AI platforms and programs to serve advertisements to consumers based on their previous interactions with similar products or services.

In other words, AI marketing uses machine learning and artificial intelligence technology in its marketing and advertising efforts to make those efforts more effective.

With more and more high-quality data aiding the marketing process and the ability to define their target audience with greater precision, marketing teams are turning to AI-based marketing tools to gain an edge in their operations.

From big companies like Amazon (that use AI to adjust the price of their products in real time) to small businesses that use AI for social media marketing, the possibilities of AI in marketing are vast.

Benefits of using AI in marketing

The internet and artificial intelligence (AI) are constantly evolving, as are their impact on marketing.

This means that there are a number of benefits to using AI in marketing, including:

Predicting consumer behavior

Predicting what a customer is likely to do next gives businesses a significant advantage. It allows them to be proactive and adapt their marketing strategies accordingly.

Businesses can now use this information to create more targeted and effective marketing campaigns.

Improving customer segmentation

One of the benefits of using AI in marketing is that it can help improve customer segmentation.

Using predictive analytics, businesses can group customers together based on their probability of buying certain products or services.

Businesses can thus focus their marketing efforts on the most promising leads, which leads to better results.

Hyper-personalized content and recommendations

Another benefit of AI marketing is that the right entity can use specific data to create hyper-personalized content and recommendations.

By using data from a customer's past interactions, businesses can personalize their messages and suggestions for each customer.

This allows businesses to build stronger relationships with current and potential customers, resulting in more conversions.

Real-time campaign optimization

Another advantage of AI marketing is that it allows campaigns to be optimized in real time.

By using AI-based marketing tools, businesses can track the performance of their campaigns in real time and make adjustments accordingly.

This allows businesses to ensure that their campaigns are still as successful, which translates into better results.

Increased efficiency and productivity

Finally, AI marketing can help increase the efficiency and productivity of the various teams in an organization.

By automating repetitive tasks, AI-based marketing tools can free up time for team members to focus on more strategic tasks.

Businesses can thus get more out of their teams in their daily activities.

AI marketing examples

Now let's look at some examples of AI marketing in different departments.

Customer relationship management

By using future demand analysis, AI can help you equip your support team with the people who are most likely to create happy customers.

For example, the combination of artificial intelligence and customer relationship management (CRM) is one of the essential elements of the product life cycle.

If you can predict what a customer is going to do, you can target them with the right message at the right time.

Omnichannel presence has traditionally been the preserve of large companies with significant marketing budgets.

Artificial intelligence has now helped to democratize this by making it easier and more affordable for small businesses to create a presence across multiple channels.

For example, Monday.com is a customer relationship management company that uses artificial intelligence to help sales teams close more deals.

Monday.com's AI-powered algorithms analyze CRM data to provide sales representatives with real-time information and recommendations.

Customer segmentation

You can use AI to segment your customers into groups based on how likely they are to buy certain products or services.

For example, if you're a clothing retailer, you can use AI to segment your customers into groups based on their past buying behavior.

You could then target each group with different marketing messages and offers, leading to more conversions.

For example, HubSpot Marketing Automation uses artificial intelligence to segment customers and prospects.

HubSpot's AI-powered marketing algorithms analyze CRM data points to segment customers into different lists and provide marketing teams with real-time information and recommendations.

Thanks to deep learning, such a system can automatically read and analyze customer data to uncover critical information that would otherwise have remained hidden.

AI tools for e-commerce

The sales process of an e-commerce business is different from that of a traditional business.

In an e-commerce business, the customer usually comes into contact with the company through a website or an online store.

It is therefore difficult for e-commerce businesses to follow up on their potential customers in a traditional way.

This behavior can also influence the advertising strategy used.

However, e-commerce businesses still need to be able to reach their customers where they already spend time: online.

This is where AI can help e-commerce platforms. or the software for creating websites by AI.

By using AI, e-commerce businesses can track and follow up on leads more effectively.

Thanks to major companies such asAliDropship, e-commerce entrepreneurs can have access to various artificial intelligence plugins that do all the work for them when it comes to running their business.

Chatbots

Digital marketing has opened the doors to real-time engagement with customers and prospects.

But it has also created a new challenge: how do we deal with all the requests and queries that come to us?

For many businesses, the answer has been to use AI chatbots.

Chatbots are computer programs that simulate human conversation.

They can also be used to automate customer service or sales tasks.

For example, a chatbot could be used to answer frequently asked questions or to provide product recommendations.

You can use software like HubSpot Chatbot to create chatbots for your website or blog.

There are also those that can be used directly from Facebook Messenger to help with customer service or sales tasks.

Some chatbots are even capable of understanding natural language processing, allowing them to have a conversation with a human as if they were humans themselves.

Search engine optimization

Various SEO tools can help make (semi-) automated decisions that can help a website rank higher in search engines.

Here are a few examples of these tools:

  • Google Search Console : A free AI platform that provides data and information about your website's organic search traffic.
  • Moz : a suite of tools to facilitate keyword research, link creation, and page optimization.
  • Ahrefs : A tool for competitive analysis, keyword research, and link building.

These tools can help you with various aspects of SEO, from keyword research to link building.

Initiatives that facilitate decision-making are always welcome for SEO, as the process can take a long time if done manually.

AI writing software

There are several benefits to using AI for content writing and production.

First, it can help you create better content.

By analyzing the various data entered into the system, the AI writing software allows you to create content that is more likely to convert prospects into customers.

One of the best AI software to use for content creation and marketing automation is jasper.

This software can help you take care of all content marketing tasks in your marketing strategy.

Another example that demonstrates how AI is changing marketing is Copy AI.

Copy AI is a tool that helps you create better texts for your website or blog.

It does this by considering various user inputs and generating top-notch text that can help sell a product, inform prospects about its benefits, and much more.

Then, Grammarly is a great example of how artificial intelligence can help with content creation (and doesn't need to be introduced to content production).

Grammarly is a grammatical checking tool that uses AI to find and correct grammatical errors.

It can also be used to improve their writing style and allow them to make suggestions to make their writing more precise and concise.

Webinar automation

Webinars are still among the best use cases for AI technology because they can take care of much of the human involvement by doing the right automation.

Les best webinar software platforms, such as Demio, EasyWebinar and Everwebinar, all use artificial intelligence to automate the process of organizing a webinar.

This includes sending invitations, managing registrations, and sending reminders.

The features offered by these applications save a lot of time and facilitate the organization of regular webinars.

Email marketing automation

The thriving offline store next door and the big box store down the street might have one thing in common: they're both using AI in their email marketing.

Email marketing is one of the oldest and most effective forms of digital marketing.

It used to take a lot of time to manage and send thousands of emails, but luckily, there are now a variety of AI tools that can help.

As with any other marketing channel, the main objectives of the email marketing software are to meet customer needs and increase conversions.

AI can help you achieve these goals in a number of ways.

First, it can help you automate sending the right emails at the right time, and second, it can help you create better subject lines and email texts that provide more value to those who read them.

Segmentation is another critical factor to consider when creating marketing campaigns to push people through the customer journey and increase conversions.

Tools such as ActiveCampaign, Constant Contact and GetResponse are good examples of the use of AI in email marketing today.

AI analysis tools

Knowing which target audiences to focus on and what type of content to create is essential for any marketing strategy.

This is where the big data tools and the various AI software comes into play.

These tools help you collect and analyze various metrics and data to make better decisions about your marketing campaigns.

As a result, the customer experience can be significantly improved thanks to the data collected.

Tools such as Google Analytics, Zoho Analytics and IBM Watson Analytics are all good examples of the use of AI in analytics today.

Social media programming

Social media is a great way to connect with your audience and promote your brand.

However, managing all of your social media accounts can take a long time.

That's where the power of AI and the tools of management and programming of social networks.

Tools like eClincher, Crowdfire and Rebrandly can help you automate your social media marketing.

They can help you plan your posts, track engagement, and attract new followers.

Using this type of AI in your social media marketing strategy can save you a lot of time and energy.

Summary.

AI marketing tools are constantly evolving, and keeping up with all the changes can be difficult.

With so many options available, choosing the right tool for your specific needs is critical.

The examples above are just a few of the ways AI is being used in marketing today.

As you can see, AI can be used in various aspects of marketing, from creating content to managing social media.

If you're looking to improve your marketing strategy, consider integrating AI into your marketing plan.

You might be surprised at the difference it can make.

More information: Want to know even more AI use cases in our time?

Here is a list of the best AI investment software and applications on the market right now.

In addition, the AI recruitment software can help businesses make better hiring decisions in the workplace.

profil auteur de stephen MESNILDREY
Stephen MESNILDREY
CEO & Founder

🔍 My passion? Decipher, analyze and share powerful strategies, cutting-edge software and new tips that boost your business and revolutionize your sector.

Want to stay on the cutting edge? You are at good place ! 💡

📩 Subscribe to my newsletter and receive every week :

  • Practical advice to reinvent your business, optimize your productivity and stimulate your creativity
  • Privileged access to new strategies
  • 100% content EXCLUSIVE to share with you
  • 0% things to sell to you

The adventure has only just begun, and it promises to be epic! 🚀

For daily insights and real-time analytics, follow me on Twitter 📲

⚠️ IMPORTANT: Some links may be affiliated and may generate a commission at no additional cost to you if you opt for a paid plan. These brands - tested and approved 👍 - contribute to maintaining this free content and keeping this website alive 🌐
Table of contents
>
Share this content