Detailed Full Review of QuestionPro: All you need to know (2024)

What is QuestionPro?

QuestionPro is an alternative to Typeform that offers powerful tools that help you create online surveys captivating and to carry out in-depth market studies.

The idea behind the development of QuestionPro is to revolutionize surveys and make them more interactive and fun.

QuestionPro software allows you to gather valuable information and make smart decisions.

Additionally, it is developed by QuestionPro.inc, a reputable software company that has designed workflow software solutions for millions of customers around the world.

The QuestionPro platform offers a wide range of survey templates and forms that can be easily customized to create custom surveys.

Features

QuestionPro offers the following features:

1. Creating Advanced Quizzes

QuestionPro software stands out for its ability to create sophisticated questionnaires in a simple and intuitive way.

This feature is ideal for those looking to collect data in a thorough and personalized way.

• Diversity of Question Types: A wide range of survey formats and forms to cover all survey or market research requirements
• Connection and Customization Logic: Offers great flexibility for tailor-made questionnaires.
• Visual Reports and Analyses: Effective data visualizations for a better understanding of the results.

QuestionPro's questionnaire creation feature is robust and versatile, suitable for a wide range of applications, from market research to collecting customer feedback.

QuestionPro's ease of use and analysis capabilities make it a solid choice for professionals looking for a comprehensive survey solution.

2. Research edition

The research edition of QuestionPro online software transforms complex data into actionable insights, a major asset for market professionals.

• Integrated Research Tools: Facilitates market research with advanced tools.
• Data Export and Integrations: Flexibility in handling and analyzing questionnaire data
• Accurate Market Insights: Helps to understand complex market dynamics.

This QuestionPro feature is proving to be a powerful tool for market research, offering deep insights and advanced analysis capabilities.

It is especially useful for those looking to gain a competitive advantage through detailed market data.

3. Customer Experience Management

QuestionPro online software customer experience management helps businesses optimize their interactions and engagement with customers.

• Data-Based Strategies: Enables the development of effective marketing and sales strategies.
• Intuitive Dashboards: Easily share information with teams for better collaboration.

This feature is essential for customer-centric businesses, offering the tools needed to analyze and improve the customer experience.

QuestionPro's intuitive dashboards make it easy to disseminate information and make decisions based on data.

4. Improving the Employee Experience

QuestionPro online software helps create a positive and productive workplace culture through its targeted employee questionnaires.

• Corporate Culture Quizzes: Ideal for probing the mood and internal trends.
• Actions Based on Feedback: Use data to improve employee engagement and satisfaction.

This QuestionPro feature is crucial for businesses that value the well-being and satisfaction of their employees.

Personalized quizzes and actions based on feedback create a more engaging and productive work environment with QuestionPro online software.

5. Integrations

The QuestionPro online software also excels in its ability to integrate with other tools and platforms, which reinforces its usefulness for users who need to centralize their operations and synchronize their data.

• Versatile Integrations: Connects to a variety of popular tools like Salesforce, HubSpot, and Google Sheets for unified data management.
• Automated Workflows: Enables process automation and data synchronization across platforms.

The integration aspect of QuestionPro is a major asset for businesses looking to harmonize their data collection and survey processes with other operational systems.

This feature of the QuestionPro online software provides greater flexibility and efficiency, making questionnaires and analyses more integrated into all business operations.

Pricing

1. Plan Survey Software

• Essentials: Free
• Advanced: $99 per month
• Team Edition: custom price

2. Plan Research Suite

• The QuestionPro research edition starts at $10,000 per year.

3. Customer Experience Plan

• The customer experience module starts with QuestionPro at $12,000 per year.

4. Workforce Plan

The QuestionPro “Workforce” module starts at $5,000 per year.

• Essentials: Free
• Advanced: $85 per month
• Team edition: custom price

Customer Support

The various support options for supporting QuestionPro online software customers are as follows:

• Email
• FAQs
• Knowledgebase
• Telephone support
• Live Chat

Alternative to QuestionPro

1. JotForm

The online software JotForm is a tool for creating online forms that offers great flexibility and a multitude of functionalities.

It is particularly appreciated for its ability to create custom forms suitable for a variety of uses, ranging from simple surveys to complex registration forms.

Features

• Extensive customization: Wide range of customization options to adapt to any need.
• Versatile integrations: Integrates with numerous tools and platforms, including payment systems.
• Varied templates: Offers a vast library of ready-to-use templates for various industries.

Pricing

• Free plan: Basic features with a limited number of submissions per month.
• Paid plans: Starting at €24/month, offering more quotes, storage space and advanced features.

JotForm online software is an ideal solution for those looking for a flexible and feature-rich online form creation platform.

With its numerous customization options and a wide choice of templates, JotForm is suitable for both small businesses and large organizations that require detailed, sector-specific online forms.

SEE MORE: Try JotForm for free

2. Typeform

The online software for surveys and forms Typeform stands out for its approach focused on the user experience, offering interactive and engaging quizzes.

It is a perfect choice for those who want to create quizzes with a personalized touch.

Features

• Interactive Surveys: Innovative design for more professional quizzes.
• Personalization: High customization options to reflect the brand.
• Easy integration: Integrates with various platforms for smooth data management.

Pricing

• Free plan: Basic features with a limited number of responses.
• Premium plans: Starting at €30/month, with advanced features and an unlimited number of responses.

Typeform online survey and form software is the ideal choice for those looking to create surveys that are not only functional, but also aesthetically appealing and interactive.

It's perfect for brands and businesses that want to improve user engagement.

SEE MORE: Try Typeform for free

3. SurveyMonkey

The online software for surveys and forms SurveyMonkey is a tool for creating online surveys recognized for its ease of use and flexibility.

It allows users to design, conduct, and analyze surveys intuitively, with a wide variety of question types and predefined templates.

Features

• Easy Survey Creation: Drag-and-drop interface for quick survey design.
• Pre-designed templates: Wide range of models for various survey needs.
• Data analysis: Powerful tools for analyzing and visualizing results.

Pricing

• Free plan: Limited functionality, limited number of questions and answers per survey.
• Paid plans: Starting at €25/month, offering advanced features and an unlimited number of questions and answers.

SurveyMonkey survey and form software is ideal for users looking for a simple and effective way to create surveys.

The pricing plans are tailored to different levels of needs, making it accessible for both small businesses and individual users.

Step-by-Step Guide to Getting Started with QuestionPro

QuestionPro is not very complicated to use, but here is a guide to help you even if you are a beginner:

1. Creating your account

• Visit the QuestionPro website: Go to QuestionPro.
• Registration: Click on “Sign Up Free” to register.
• Fill in the details: Enter your personal details to create your account.

You now have a QuestionPro account. The next step is to personalize your profile for a more targeted experience.

2. Set up your Profile

• Complete your profile: Provide additional information to personalize your experience.
• Account validation: Validate your account using the link sent to your email address.

Your profile is now ready. Now you can start creating your first survey.

3. Create a Survey

• Access the dashboard: Log in and access your dashboard.
• Choose a template: Select a pre-designed template or start a blank survey.
• Name your survey: Give your survey a title.

Your survey has a basic structure. The next step is to add custom questions.

4. Add Questions

• Question type: Choose from a variety of question types.
• Writing questions: Add and write your questions.
• Customization: Adjust the style of your questions according to your needs.

Your survey now contains specific questions. It's time to set up detailed survey settings.

5. Survey settings

• Survey logic: Define logic for a personalized journey.
• Survey Settings: Adjust the overall survey settings.

The survey is now set up accurately. Check how it appears to respondents.

6. Preview and Test

• Preview: Control the appearance of the survey.
• Test the survey: Make sure it works as expected.

After testing your survey, it is ready to be distributed.

7. Survey distribution

• Choose a distribution method: Select the sharing method.
• Send invitations: Distribute the survey to your contacts.

Your survey is now in the hands of the respondents. The final step is analyzing the responses.

Step 8: Analyze the Results

• Access the results: Go to the “Analytics” section.
• Data analysis: Study responses for insights.

You have now collected and analyzed your survey data. Use this information to make informed decisions or to improve future investigations.

FAQs

Can QuestionPro be integrated with other software?

Yes, QuestionPro offers strong integrations with various popular tools like Salesforce, Google Analytics, and social media platforms, allowing for seamless data sync and sharing across online systems.

Is QuestionPro good for beginners?

Absolutely, QuestionPro is designed to be user-friendly, even for beginners. It offers an intuitive interface and pre-built models that make it easy to create surveys without advanced technical skills.

Are surveys created with QuestionPro mobile-friendly?

Yes, surveys created with QuestionPro are optimized for mobile devices, ensuring a great user experience on smartphones and tablets.

Final Verdict

QuestionPro stands out as a versatile and powerful online survey tool that is ideal for market research professionals and businesses looking for accurate insights.

Its ease of use, combined with a broad range of features, makes it a robust choice for complex investigations.

QuestionPro features such as search editing, customer experience, and integrations make QuestionPro survey and form software particularly attractive for those looking to deepen their data analysis.

However, for small businesses or individuals with more basic needs, the breadth of QuestionPro's features could prove to be excessive.

As such, QuestionPro surveys and forms software is a great option for those looking for a comprehensive and advanced survey solution, but might be a bit too much for simpler needs.