Onboard your Users 🤗 with Zoom or Google Meet for a Personalized Experience 💕

Who better to explain how to use the product or service if not the creator of the business? Do a personalized on-boarding with your customers

Onboard your Users 🤗 with Zoom or Google Meet for a Personalized Experience 💕
Level :
1/3
Duration : 
non définie
Free

How to do this Growth Hack and what can it do for you?

Expected results of this Growth Hack

  • Type of marketing tactic: Small volume and high conversion rate
  • Expected result: Increased conversion and retention rates

Why do this Growth Hack?

Who better to explain how to use the product or service if not the creator of the business?

This is a feedback session where you have the chance to teach all the tips and tricks and get live feedback at the same time.

How do you do this Growth Hack?

  1. Sign up for one of the following tools: Calendly (The most popular) or YouCanBook.me.
  2. Create a pop-up that will appear after registering with an invitation to make an appointment with you.
  3. Integrate, educate, and gather user feedback. Plus, you can record your meetings and turn them into a video FAQ.
Accueil de Calendly
Calendly home

If you have little or no time to devote to video conferencing onboarding:

  • A tool like Eyelet.io is just great because free and easy to set up even for novices:
Accueil d'Eyelet.io
Eyelet.io home
  • Another option is to film yourself with tools like Loom or Vidyard then to share these videos both in your application or website (via a popup but also your FAQ) but also by email.
Exemple vidéo Loom
Source: loom.com
Remember to ask for feedback with your customers at the end of the onboarding to be sure that the value proposition is well understood but also that they will have the keys to use your product independently.
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Stephen MESNILDREY
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